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WalkFit Reviews 

6,814
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,624 reviews, reviewers had a great experience with this company. Customers appreciate the exercises for being gradual, easy to follow, and effective in improving health and well-being. Many people find the programs motivating, easy to incorporate into daily life, and suitable for various fitness levels, including seniors. However, some customers also noted significant issues with subscriptions and payments, reporting unexpected charges and difficulty with cancellation. A few other people also felt that the app itself was disappointing, citing problems with downloading, glitches during viewing, or exercises that were too fast or difficult to follow.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use, clear instructions,... See more

Application

Users describe ambiguous interactions with the app, with some finding it quick, easy to use, and motivating... See more

Product

Reviewers mention ambiguous feedback about the product, with many enjoying the WalkFit program, finding it... See more

Subscription

Customers had negative experiences with subscription, with many reporting being charged for auto-renewing... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting unauthorized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

WalkFit has been a great addition to my daily workout routine. I’m a 70 YO W and I find I can keep up with the exercises and I appreciate the fact that it’s low impact. I use a recumbent bike, then st... See more

Company replied

Rated 4 out of 5 stars

I like the gradually and smooth exercises. I like seeing 2 different models exercising but think that I would follow it better with one model on a wider screen. The blousy top and wide-legged pants di... See more

Company replied

Rated 4 out of 5 stars

I was charged for the subscription after having never used the app and being unable to download it. This has now been reversed, so I am happy with this company, though I did waster £15 with the initi... See more

Company replied

Rated 4 out of 5 stars

The only issue I have had is not with your app, it’s with the weather. At 74 years old and having respiratory issues, the high temps and air quality the last 3 days have prevented me from walking. Tom... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.


Contact info

4.0

Great

TrustScore 4 out of 5

7k reviews

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4.0

All reviews

(6,814)

5,855 reviews in the last 12 months

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Rated 5 out of 5 stars

The workouts are doable

The workouts are doable it seems to keep me motivated to progress I've been able to be consistent and go onto site several times a day completing at least one workout will be exploring more too well worth the money if your not thrilled about exercising this program could be for you engaging and kinda fun if that's possible

15 July 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! We're delighted to hear you're finding the workouts manageable and motivating. It's wonderful that you're consistently engaging with the app and enjoying the experience. Your enthusiasm means a lot to us, and we're glad you see the value in what we offer. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io. Keep up the fantastic work as you explore more!

– Kate, WalkFit.

Rated 5 out of 5 stars

The company are very responsive

The company are very responsive. I struggle somewhat with the targets but easy enough go set my own

8 July 2026
WalkFit logo

Reply from WalkFit

Hi Catherine,
Thank you for your feedback! It's wonderful to hear that you find our team responsive and that you're able to set your own targets to suit your needs. If you ever need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.

Rated 5 out of 5 stars

I am new to these experiences

I am new to these experiences. I love the presentation
This is my 2nd day that I am on this program and I am loving it. Can't wait to see the change in my body.

15 July 2026
WalkFit logo

Reply from WalkFit

Hi Leonie,

Thank you for your feedback! It's wonderful to hear that you're enjoying the presentation and loving your experience so far. Your excitement for the program is truly inspiring, and I encourage you to keep up the great work on your journey! If you need any assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

It offers very few exercises

It offers very few exercises, and doesn't allow the client to do a repeat session. Not good value at all.
Would not recommend, sorry.

6 July 2026
WalkFit logo

Reply from WalkFit

Hello Heather,

We appreciate you taking the time to let us know about your experience and are sorry that it hasn’t been a positive one. We're dedicated to providing helpful and meaningful support, so it's important that we hear about it and make sure your concerns are addressed. We’ll be in touch shortly via email to go over everything and offer further assistance.

– Kate, WalkFit

Rated 5 out of 5 stars

Excellent quality workouts and app is…

Excellent quality workouts and app is so user friendly

8 July 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your fantastic feedback! It's wonderful to hear that you're enjoying the quality of the workouts and find the app user-friendly. Your support truly means a lot to us! If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Great customer support!

Communication with the support team (Nicole) was outstanding. I was not able to use the app due to personal reasons and Nicole was with me all along and found a suitable solution. Thank you for not giving up and hopefully I will give your app a try in the future.

15 July 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Heide,

Thank you for your feedback! It's wonderful to hear that Nicole was able to support you and find a suitable solution during your time away from the app. We’re always here for you whenever you decide to give it another try. If you need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

The workouts are very easy

The workouts are very easy, short and not strenuous at all. This is how workouts should be. Thank you WalkFit.

14 July 2026
WalkFit logo

Reply from WalkFit

Hi Marlene,

Thank you for your feedback! We're glad to hear you appreciate the simplicity and brevity of the workouts. It's wonderful to know that they meet your expectations. If you have any further questions or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

I like the videos and the content is…

I like the videos and the content is low impact but effective. I can feel the exertion after 7 minutes. Really enjoying the program

14 July 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that you're enjoying the low-impact videos and feeling their effectiveness after just a short time. Your experience is truly valuable to us. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

I love it is custom to me I like the…

I love it is custom to me I like the routines they are perfect

8 July 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! We're delighted to hear you love the personalized routines and find them perfect for you. Your enthusiasm truly makes our day! If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

I really enjoy the WalkFit App it is…

I really enjoy the WalkFit App it is helping with my weight loss journey. The only negative is the music with the work out I’m doing it’s a bit boring and no real beat to get you in the rhythm. Otherwise yes, it’s a great App

14 July 2026
WalkFit logo

Reply from WalkFit

Hi Jean,

Thank you for your feedback! It’s wonderful to hear that the WalkFit App is aiding you in your weight loss journey. I understand that the workout music could use more rhythm to keep you motivated. We truly appreciate your input and will consider it for future updates. Keep up the amazing work on your goals! If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

BEWARE!! BAD for the BACK

BAD for your BACK. The workout through this app hurt my lower back. I'm in pretty good shape, maybe overweight by 10-15 lbs. I've never had any back issues and walk at least 2 hours a day. But at least one of the moves pulled something in my lower back and now I'm taking pain meds. There are virtually NO INSTRUCTIONS given. Just a video to follow. BEWARE!!

1 July 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Catherine!

I’m really sorry to hear about your experience. We've reached out to you via email from support@walk-fit.io to address your concerns.

Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.

If you haven’t received our email or need further assistance, please let me know.

Thank you for your patience and understanding.

– Kate, WalkFit

Rated 3 out of 5 stars

Not for me but customer service was…

Not for me but customer service was good when I didn’t want to renew

14 July 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hello Joanne!

Thank you for taking the time to share your feedback.

While we're sorry to hear that WalkFit wasn't the right fit for you, we're very glad we were able to help with your request and provide you with a positive customer service experience. We truly appreciate you giving our app a try. If you ever need any further assistance, please don't hesitate to reach out.

– Kate, WalkFit

Rated 5 out of 5 stars

I feel alot lighter and more confident…confident booster

I feel alot lighter and more confident in my appearance
I also already feel alot more fit than usual

7 July 2026
WalkFit logo

Reply from WalkFit

Hi Karen,

Thank you for your feedback! It's wonderful to hear that you're feeling lighter and more confident in your appearance. Your progress and the boost in your fitness are truly inspiring. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

I am finding some of the steps hard to…

I am finding some of the steps hard to follow right away and then they are up to the next step. I try to rewind but it always goes right back to the begining. Is there a way to repeat the last excersize without returning to the first one?

7 July 2026
WalkFit logo

Reply from WalkFit

Hello!

Thank you for sharing your feedback.

We appreciate you letting us know that you'd like more time to follow the exercises and the ability to repeat the previous exercise more easily. Suggestions like yours are valuable, and I'll be sure to share them with our team as we continue improving the app.

If you have any questions or need further assistance, please don’t hesitate to reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 3 out of 5 stars

I have walks which have not been…


Steps or time are not recorded beyond the recommended
Some walks I've done are not recorded
Some walks are not mapped properly
After downloading app I was never asked for a password

7 July 2026
WalkFit logo

Reply from WalkFit

Hello Marion!

Thank you for sharing your feedback – I’m sorry to hear that you’re having issues with the app. We're dedicated to providing helpful and meaningful support, so it's important that we hear about it and make sure your concerns are addressed. We’ll be in touch shortly via email to go over everything and offer further assistance.

– Kate, WalkFit

Rated 5 out of 5 stars

Having not been able to exercise due to…

Having not been able to exercise due to illness I am thoroughly enjoying the journey back to getting fitter. The goals I am given encourage me to meet them. I have more energy and feel proud of my achievements.

7 July 2026
WalkFit logo

Reply from WalkFit

Hi Janis,

Thank you for your feedback! It’s wonderful to hear how your journey back to fitness is going so well despite your illness. Your determination and the energy you’re finding are truly inspiring. Keep celebrating those achievements and reaching for your goals! If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

I like the gradually and smooth…

I like the gradually and smooth exercises. I like seeing 2 different models exercising but think that I would follow it better with one model on a wider screen. The blousy top and wide-legged pants distract me from seeing the moves better.

13 July 2026
WalkFit logo

Reply from WalkFit

Hi Jan,

Thank you for your thoughtful feedback! It's wonderful to hear that you appreciate the smooth progression of the exercises and enjoy watching the two models. I understand that having a single model on a wider screen would enhance your visibility, and we truly value your suggestion. Please continue to enjoy your fitness journey! If you need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

This program is just right for me.

This program is just right for me.
It helps to loosen my back and gently works on core strength.

6 July 2026
WalkFit logo

Reply from WalkFit

Hi Juana,

Thank you for your feedback! It's wonderful to hear that the program is just right for you and is effectively helping to loosen your back and strengthen your core. If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

I am 85 and find it hard to keep…

I am 85 and find it hard to keep up.makes me out of breath

7 July 2026
WalkFit logo

Reply from WalkFit

Hello Irene!

Thank you for sharing your feedback. I'm sorry to hear the workouts feel too challenging. Please remember that it's perfectly okay to go at your own pace and pause the workout whenever you need to catch your breath before continuing. We appreciate your feedback as it helps us improve the app.

If you need any further assistance, please reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 4 out of 5 stars

It helps motivate me to do a workout…

It helps motivate me to do a workout every day. Mainly because the exercises are not extremely challenging. They are just right for my body’s ability.

13 July 2026
WalkFit logo

Reply from WalkFit

Hi pammy,

Thank you for your feedback! It's wonderful to hear that the app helps motivate you to work out every day and that the exercises align well with your abilities. Your dedication to staying active is truly commendable! If you ever need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

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