Convenient and economical. If I use the lab associated to my Dr office I never know exactly what it will cost. They give an estimate but many times the estimate is under the actual cost because they s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Through the years, doctors would always tell me not to worry about something and not to bother getting tested. 3 years ago I decided to become a “citizen scientist” and started ordering my own labs. W... See more
Company replied
Walk-In-Lab has been a game changer for me. It is beyond convenient ordering the blood work that supports my health goals rather than relying on my doctor to order them for me. Heck, if I won't take a... See more
Company replied
I have used walk-in-lab to get my blood work in between my doctors appointments for 5 years now and am very happy with the process , You just simply scroll through the many different labs that are off... See more
Company replied
Company details
Written by the company
We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
Contact info
PO BOX 898, 70422, Amite, United States
- 800-539-6119
- contact@walkinlab.com
- walkinlab.com
4.8
Excellent
6k reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
super easy to order a blood test
super easy to order a blood test, done in the same facilities you'd pay hundreds of dollars for exact same tests
3 April 2026
Unprompted review
Reply from Walk-In Lab
Hi Tatiana!
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our ordering process easy and that you appreciated the cost-saving benefits of our services. Your feedback is invaluable, and we look forward to continuing to support your health needs!
Thank you,
Laura C
Customer Service Specialist
Great 👍 affordable and gave my peace of…
Great 👍 affordable and gave my peace of mind back
17 April 2026
Unprompted review
Reply from Walk-In Lab
Hello,
Thank you for taking the time to review our service and rating us with 5 stars. We are so happy that you found our service, great and affordable to take care of your testing needs. We value you as a customer and we wish to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
So much easier ordering certain labs…
So much easier ordering certain labs myself instead of being gaslit by my Dr. I have found some things wrong with me that my Dr refused to test for. I am so grateful to be able to order through walk in labs. I am also on the hunt for a new dr. They have a huge variety of tests as well. Some of the panels have come in very useful! The price isn't too bad either.
2 April 2026
Unprompted review
Reply from Walk-In Lab
Hi Keri,
Thank you so much for your wonderful feedback! We're thrilled to hear that Walk-In Lab has made your lab testing experience easier and has empowered you to take charge of your health. Your satisfaction is our priority!
Thank you,
Laura C
Customer Service Specialist
Super easy to use and if you have…
Super easy to use and if you have questions, you can call customer service and they’ll answer the questions about the different tests.
6 April 2026
Unprompted review
Reply from Walk-In Lab
Hi Marisa,
Thank you so much for your kind words! We're thrilled to hear that you found our platform easy to use and that our customer service team was able to assist you with your questions. Your satisfaction is our priority, and we appreciate your feedback!
Thank you,
Laura C
Customer Service Specialist
I’m very happy with my experience with…
I’m very happy with my experience with walk-in labs. The selection of lab tests was easy as well as setting up my appointment to have blood drawn. The results came back the same night that my blood was taken. Excellent experience! Would definitely recommend their services.
9 April 2026
Unprompted review
Reply from Walk-In Lab
Hi Joanna,
Thank you so much for sharing your wonderful experience with Walk-In Lab. We're delighted to hear that you found the selection of tests easy and that you received your results promptly. Your recommendation means a lot to us!
Thank you,
Laura C
Customer Service Specialist
ordering the test was easy
ordering the test was easy, have done the test yet. thanks
5 April 2026
Unprompted review
Reply from Walk-In Lab
Hi Trevor,
Thank you for taking the time to share your experience with us. We're glad to hear that the ordering process was easy for you. If you have any questions or need assistance as you complete your test, feel free to reach out.
Thank you,
Laura C
Customer Service Specialist
Great customer service
Great customer service. Helpful. Always answered questions. Can't says enough about Walk-In-Lab.
4 April 2026
Unprompted review
Reply from Walk-In Lab
Hi Jack,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you effectively and provide the support you needed. Your satisfaction is our top priority, and we appreciate your feedback.
Thank you,
Laura C
Customer Service Specialist
I was very pleased with the Staff
I was very pleased with the Staff. They were timely, pleasant, and professional.
10 April 2026
Unprompted review
Reply from Walk-In Lab
Hi,
Thank you so much for your wonderful feedback! We're thrilled to hear that our staff provided you with timely, pleasant, and professional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Thank you,
Laura C
Customer Service Specialist
I have had high cholesterol how many…
I have had high cholesterol how many years and did not agree on using statins from the doctors. I’ve been doing my own testing and it has helped me make a decision on which way I wanna go with treatment. Having the ability to try alternative methods and seeing the results with my own blood work has been incredible.
5 April 2026
Unprompted review
Reply from Walk-In Lab
Hi John,
Thank you for sharing your experience! We're glad to hear that our testing has been a helpful part of your journey in managing your health. Your proactive approach to treatment is commendable, and we appreciate your trust in Walk-in Lab.
Thank you,
Laura C.
Customer Service Specialist
simple and easy ordering process and…
Simple and easy ordering process and explanation/details of each lab for preparation and what it measures. So GRATEFUL for this sight and opportunity to get the labs my dietician requests for me to do. Also I used Quest diagnostic lab choice to draw and process the blood work I ordered through Walk in Lab. They were quick and so professional. I'm thankful!
31 March 2026
Unprompted review
Reply from Walk-In Lab
Hi Angela,
Thank you so much for your kind words! We're thrilled to hear that you found our ordering process simple and our lab details helpful. It's our goal to make accessing lab tests as easy as possible, especially when collaborating with healthcare professionals. We appreciate your support and are here if you need any further assistance!
Thank you,
Laura C.
Customer Service Specialist
Reply from Walk-In Lab
Hi Patti,
Thank you so much for your wonderful feedback. We're thrilled to hear that you find our service fast and easy to use. Your satisfaction is our priority, and we appreciate you choosing us as your go-to for lab testing. Have a great day!
Thank you,
Laura C
Customer Service Specialist
The test description was misleading
The test description was misleading. I intended to measure my estrogen levels as a male and purchased their general estrogen test, which is advertised as suitable for both men and women. However, the results I received were extremely high and appeared inaccurate. After doing some research, I discovered that this test is widely reported to be unreliable for men, often producing results that significantly under- or overestimate actual levels.
I also contacted customer support to request either a refund or a discount toward a more accurate test, but my request was declined.
30 March 2026
Unprompted review
When doctors fail
Excellent experience and variety when doctors refuse to advocate for your health.
28 March 2026
Unprompted review
Reply from Walk-In Lab
Hi Shannon,
Thank you for sharing your positive experience with us! We're delighted to hear that our services provided you with the support and variety you were looking for. If you have any further feedback or questions, please don't hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
So easy to use!
So easy to use and I plan to reuse this service over and over again!
16 March 2026
Unprompted review
Reply from Walk-In Lab
Hello!
Thank you so much for your wonderful review! We’re thrilled to hear that you found our service easy to use and that you plan to come back. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Thank you,
Melinda L.
Customer Service Assistant Manager
Fast easy and great pricing!
12 March 2026
Unprompted review
Reply from Walk-In Lab
Hi Elizabeth,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our services fast, easy, and competitively priced. Your satisfaction is our top priority, and we appreciate your support.
Thank you,
Laura C
Customer Service Specialist
I LOVE this service!
18 March 2026
Unprompted review
Reply from Walk-In Lab
Hi Tony,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love our service. Your support means a lot to us, and we look forward to continuing to provide you with great experiences in the future.
Thank you,
Laura C
Customer Service Specialist
Reply from Walk-In Lab
Hi David,
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our service and pricing. Your feedback motivates us to keep delivering the best for our customers.
Thank you,
Laura C
Customer Service Specialist
This was a great experience
This was a great experience. Buying my labs online was cheaper and it was convenient to have it already paid for so I didn't have any paperwork or payment to do at the actual appointment time. I will definitely be using Walk in Lab again.
25 February 2026
Unprompted review
Reply from Walk-In Lab
Hi Brandon,
Thank you so much for sharing your positive experience with Walk-In Lab! We're thrilled to hear that you found our services convenient and cost-effective. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Thank you,
Laura C
Customer Service Specialist
Reply from Walk-In Lab
Hi Jennifer,
Thank you for taking the time to leave such a positive review. We're thrilled to hear that you had a quick and pleasant experience with us. Your satisfaction is our priority, and we appreciate your support. Have a great day!
Thank you,
Laura C
Customer Service Specialist
I like that there is everything I need
I like that there is everything I need. The site is easy to use, and the price is good.
9 March 2026
Unprompted review
Reply from Walk-In Lab
Hi William,
Thank you for taking the time to share your experience with us. We're glad to hear that you had a good experience and truly appreciate your feedback. If you have any further thoughts or suggestions, we would love to hear from you.
Thank you,
Laura C
Customer Service Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.