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Wall Art Central Ltd Reviews 364

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TrustScore 4.5 out of 5

4.7

Art & Antiques
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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including the prints and frames, often highlighting their professional appearance and solid construction. Many people are also very satisfied with the efficient service, noting quick delivery and well-protected packaging that ensures items arrive in perfect condition. The ease of the ordering process and the appealing artwork are consistently mentioned as positive aspects. However, some customers experienced issues with delivery, such as damaged items, parcels left in insecure locations, or delayed arrivals. A few other people also felt that the print quality was not as sharp as expected, appearing a bit grainy. Additionally, some reviewers reported receiving incomplete orders or items with minor manufacturing flaws, like unsealed frames or creased prints.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers are delighted with the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of framed... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the simple ordering... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wall art I bought was absolutely brilliant. And although it was broken in transit, it was immediately replaced along with a 2nd picture and frame to say sorry even though I don't think it was thei... See more

Rated 5 out of 5 stars

When my picture arrived damaged Wall Art Central could not have been more helpful. A new picture was sent out straight away. Fantastic customer service, got back to me straight away. Will definitely... See more

Rated 5 out of 5 stars

My delivery of 3 prints arrived damaged which was very disappointing, but when I contacted Wall Art the guy I spoke to was very apologetic and helpful. He arranged to have the prints re-sent immed... See more

Rated 5 out of 5 stars

I ordered over busy Xmas period so took a little longer to arrive but no problem. Delivered using DPD which is a blessing. Having ordered picture in frame it came well packaged in solid box and bubbl... See more

Company details

  1. #11 of 13 best companies in Art & Antiques

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

364 reviews

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1-star

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Never received my order.

I never received my order, even though the courier company DPD claimed that they tried to deliver it, not according to my CCTV System at my home. Customer service at Wall Art did contact me and apologised and they said that they would reschedule delivery by DPD, even though I did tell them that I would rather have a delivery by Stevie Wonder Couriers than DPD. I requested a refund, still hasn't happened, but, probably will very soon after this review is published. Never under estimate the power of Trust Pilot...and always remember, the Company values your input, even the negative stuff.

12 January 2026
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Reply from Wall Art Central Ltd

Hi Kenneth,

I’m sorry this delivery didn’t go smoothly. As outlined in our correspondence, we investigated the issue with DPD as soon as you contacted us, confirmed the parcel had been returned to our warehouse, and offered to resend it straight away or deliver to an alternative address to avoid any further inconvenience.

Following your request on 23 January for a refund instead of redelivery, this has now been processed. Please allow a few working days for the funds to show back in your account.

While courier issues are unfortunately outside of our direct control, we always act quickly to either resend or refund as requested, and we appreciate your feedback.

Michael
Wall Art Central

Rated 5 out of 5 stars

Well done all

First time buyer happy with all ,well informed fast delivery haven't seen the product bought as a gift for daughter who lives overseas 😀

14 January 2026
Rated 5 out of 5 stars

Good experience

I ordered two items in frames but one arrived with the glass broken. A replacement was quickly sent without fuss. And I am happy with my two pictures

12 January 2026
Rated 4 out of 5 stars

Lovely art

The item I ordered was delayed through no fault of Wall Art Central, but the recipient of the picture (retirement gift) thought the art was wonderful
Wall art central were very keen to get the issue with the courier sorted and they did.
I would definitely buy more art from this company. Just waiting for the right colour of dog for a certain breed

7 January 2026
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Reply from Wall Art Central Ltd

Hi Nikki,

Thank you so much for your kind words — and for your patience while the courier delay was being sorted. Even though it was outside of our control, we always want to do everything we can to make things right, so I’m really glad we could get it resolved for you.

It means a lot to hear the retirement gift was well received too — that’s exactly what our artwork is all about 😊

And I love that you’re waiting for the perfect dog colour… we’re always adding new pieces to the range, so hopefully the right one pops up soon! If you ever need help finding something specific, just drop me a message.

Thanks again for your support,
Michael

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