Wallester has been one of the best platforms I’ve used for expense management. The website is easy to use, and the onboarding process was smooth and straightforward. My account was approved within j... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ksenia was absolutely fantastic, followed up on emails when i forgot to reply and helped me set up my account together with the preferred products the same working day! From start to finish its been... See more
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I rarely leave reviews, but Mariano genuinely deserves this one. His support has been absolutely outstanding from start to finish. He handled my request with extreme professionalism, effici... See more
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Unfortunately i had to go through the KYC, but it worked super good, especially with Olivia which supported me going through it. I really like their service in terms of use but also how they treat the... See more
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Company details
- Financial Institution
- also in
- Accounting Software Company
- Business-to-Business service
- Card processing service
- Non-bank financial service
- Payment service
About Wallester
Written by the company
Wallester is an Estonian-licensed financial institution and has been an official Visa partner since 2018, specialising in innovative digital financial solutions and card issuance. We empower companies across the European Economic Area (EEA) and the UK to streamline payments, launch branded cards, and scale efficiently.
What we do:
1. White-Label Solution with Embedded Finance
Our White-Label solution enables businesses to integrate financial services directly into their platforms - a concept known as embedded finance. This allows companies to launch branded payment cards tailored to their specific needs, enhancing customer experiences and opening new revenue streams. We ensure a swift time-to-market with simplified integration and dedicated support from our implementation team.
2. Wallester Business: Corporate Expense Management
Wallester Business is designed to modernise corporate expense management. It provides companies with instant access to virtual and physical Visa cards, streamlining financial processes through a modern app and comprehensive portal. Features include expense tracking, budget analytics, and seamless integration with accounting systems to enhance financial oversight and efficiency.
With a diverse team of over 190 professionals located in Estonia, Latvia, France and the United Kingdom, we are dedicated to developing high-quality, profitable products for our clients. Our passion for innovation drives us to improve and adapt to the evolving financial landscape continuously.
We aim to elevate businesses by providing the most advanced financial technologies, enabling them to reach new heights in efficiency and growth. We are always open to collaboration and eager to assist companies in navigating the future of finance.
Open an account in less than 24 hours and receive 300 virtual cards for FREE!
What we do:
1. White-Label Solution with Embedded Finance
Our White-Label solution enables businesses to integrate financial services directly into their platforms - a concept known as embedded finance. This allows companies to launch branded payment cards tailored to their specific needs, enhancing customer experiences and opening new revenue streams. We ensure a swift time-to-market with simplified integration and dedicated support from our implementation team.
2. Wallester Business: Corporate Expense Management
Wallester Business is designed to modernise corporate expense management. It provides companies with instant access to virtual and physical Visa cards, streamlining financial processes through a modern app and comprehensive portal. Features include expense tracking, budget analytics, and seamless integration with accounting systems to enhance financial oversight and efficiency.
With a diverse team of over 190 professionals located in Estonia, Latvia, France and the United Kingdom, we are dedicated to developing high-quality, profitable products for our clients. Our passion for innovation drives us to improve and adapt to the evolving financial landscape continuously.
We aim to elevate businesses by providing the most advanced financial technologies, enabling them to reach new heights in efficiency and growth. We are always open to collaboration and eager to assist companies in navigating the future of finance.
Open an account in less than 24 hours and receive 300 virtual cards for FREE!
Corporate cards for your business
Includes 300 free virtual cards
Get a free corporate expense management solution with access to the multi-functional Wallester Business platform.
Contact info
Ahtri 6, Golden Gate, 10151, Tallinn, Estonia
- +372 672 0101
- sales@wallester.com
- wallester.com
4.4
Excellent
289 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Super service and support
4 February 2026
Unprompted review
Reply from Wallester
Thank you for your feedback! We appreciate your trust in Wallester.
Good!
The operator provided me with timely and precise instructions and information on system configuration. Excellent organization. Congratulations!
30 January 2026
Unprompted review
Reply from Wallester
Thank you for your kind feedback!
We’re glad to hear that the guidance you received was clear, timely, and helpful for configuring the system. It’s great to know the process felt well organized from your side.
We truly appreciate your recognition and will share your compliments with the team.
The information and communication with Meredith
The information and communication with your teams were very clear.
We will be able to take full advantage of Wallester's various features.
We greatly appreciated Meredith's professionalism and responsiveness.
29 January 2026
Unprompted review
Reply from Wallester
Thank you for your feedback.
We’re pleased to hear that the communication and guidance from our team were clear and helpful, and that you feel confident using Wallester’s features to their full potential.
Your kind words about Meredith’s professionalism and responsiveness mean a lot — we’ll be sure to pass them along. We appreciate your trust and look forward to supporting you moving forward.
Greate on-boarding experience
The team was super helpful and the on-boarding was great and fast. Thank you Olivia!
29 January 2026
Unprompted review
Reply from Wallester
Thank you for sharing your experience. We’re pleased to hear that the onboarding process was smooth and efficient, and that our team was able to support you every step of the way.
We’ll make sure Olivia receives your kind feedback. Welcome aboard, and we’re glad to have you with us!
Luigi is professional and very…
Luigi is professional and very reactive, 5 star service
23 January 2026
Unprompted review
Reply from Wallester
Thank you for your feedback.
We’re happy to hear that Luigi provided professional and highly responsive support. We’ll make sure your appreciation is shared with him. Delivering this level of service is what we strive for every day.
Thanks again for the 5-star rating — it means a lot to us.
I asked to raise my acc limit
I asked to raise my acc limit, MR Luigi Gentile was so nice and helped me, he raised it in 1 hour.
Top service!
22 January 2026
Unprompted review
Reply from Wallester
We’re glad to hear that Luigi Gentile was able to assist you so quickly and professionally, and that your account limit was raised without delay. Providing efficient and helpful support like this is something we truly value.
Thanks for your kind words and for trusting our service — we’re always here if you need anything else.
Thank you Olivia for such a smooth…
Thank you Olivia for such a smooth onboarding and being so responsive even during festive season. Great customer service!
The platform is user friendly, excited to get started
15 January 2026
Unprompted review
Reply from Wallester
Thank you so much for your kind feedback.
We’re delighted to hear that Olivia made your onboarding smooth and stayed responsive even during the festive season — we’ll be sure to pass this on to her. It’s also great to know you’re finding the platform user-friendly.
We’re excited to have you on board and look forward to supporting you as you get started. If you need anything along the way, just let us know.
Reliable Platform with Outstanding Customer Supports
Wallester has been a great platform to work with. Their team is very supportive, responsive, and professional. Communication has always been clear, and they take the time to properly guide you through processes and answer questions in detail.
We especially appreciated how helpful and patient the team was during our recent engagement everything was explained clearly and handled efficiently. Overall, a reliable service with excellent customer support. Highly recommended.
14 January 2026
Unprompted review
Reply from Wallester
Thank you very much for the kind words and for taking the time to share your experience.
We’re really pleased to hear that you found the platform reliable and that our team was able to support you clearly and patiently throughout your engagement. Making sure communication is transparent and that every step is well-explained is something we genuinely care about.
Your recommendation means a lot to us, and we truly appreciate the trust you’ve placed in Wallester. If there’s ever anything else we can help with, we’re always here.
Wallester is very easy and intuitive to…
Wallester is very easy and intuitive to use with a great platform and, especially, a great customer service from my direct manager Meredith. I recommend it without a shadow of a doubt!
13 January 2026
Unprompted review
Reply from Wallester
Thank you for your kind words. We’re really glad to hear that the platform feels easy and intuitive for you, and it’s especially great to know that Meredith’s support made a strong impression. We will let her know about your kind words.
We truly appreciate the recommendation and your trust in Wallester.
Give me my money and stop scamming me!
Already filed a complaint through FSA!
7 January 2026
Unprompted review
Great and fast service
Great and fast service. especially to Olivia, who was fast and reliable, and sorted my issue in a day. would 100% recommend
6 January 2026
Unprompted review
Reply from Wallester
Thank you so much for your great feedback! 🚀 We’re delighted to hear that our team resolved your issue quickly and reliably. It means a lot to know you’d recommend us. Thank you for your trust!
We've been partnering with Wallester as…
We've been partnering with Wallester as our virtual card provider for over 3 years, and it's been a great experience. The platform is one of the best we've used - intuitive interface, seamless navigation, and packed with features that make managing cards effortless. Card issuance is lightning-fast, enabling us to scale our team and operations without any hiccups. What truly sets Wallester apart is the support team: always responsive, proactive, and experts who resolve issues in record time. Stability for ad payments and BIN convenience have been rock-solid too.
30 December 2025
Unprompted review
Reply from Wallester
Thank you for the lovely review — we truly appreciate it. It’s been a pleasure working with you, and we’re really happy to hear Wallester has been a strong fit for your team.
If there’s ever anything we can improve or help you with along the way, just reach out — we’re always here.
The customer service is excellent
The customer service is excellent. Konstantin was very responsive. Thank you and Happy Holidays, Yves
23 December 2025
Unprompted review
Reply from Wallester
Hi Yves,
Thank you for your kind words! We’re really happy to hear you had a great experience. I’ll be sure to pass your message along to Konstantin — it will mean a lot to him.
Wishing you a wonderful holiday season and a great start to the New Year.
Warm regards!
Idk i just like
23 December 2025
Unprompted review
Reply from Wallester
Thank you! We’re glad you’re having a good experience with Wallester — appreciate you taking the time to share it.
My experience with Wallester has been…
UPDATE:
09.01.26
The issue with top up with debit card appear again, this bank is very useless!
My experience with Wallester has been frustrating from the very beginning. Even making the first deposit was unnecessarily complicated, with unclear instructions and slow support. I eventually managed to figure it out on my own, but it took days.
After the initial deposit, I unlocked the option to top up via debit card. The first three top-ups worked, and then suddenly every card started failing. I tried four different cards with the same error. When I contacted support, the responses were extremely slow and unhelpful—mostly just telling me to “wait” with no real explanation.
I then attempted a SEPA transfer, and this is the only bank where the transfer did not go through. It has already been over 24 hours, and nothing has moved.
Overall, the service feels unreliable, the app is inconsistent, and support is sluggish. At this point, Wallester has proved to be a very disappointing and practically useless banking solution for me.
26 November 2025
Unprompted review
Reply from Wallester
Hello,
Thank you for sharing your feedback. We are sorry to hear that the in-app Top-Up instructions were not fully clear and that you experienced delays when reaching our Support team. All incoming requests are processed in a queue, and during peak hours this may lead to longer response times. Whenever available, contacting a personal manager can help speed up communication.
We would also like to clarify how the Card Top-Up feature works. For security reasons, the system may temporarily disable this option if several different cards are used within a short period. This automated safety measure helps protect accounts from potential fraudulent activity. When triggered, the feature unlocks automatically at the beginning of the next monthly cycle.
Regarding bank transfers, processing times vary depending on the type of transfer selected at the sending bank:
- SEPA Instant transfers typically arrive within seconds.
- Standard SEPA transfers usually take around one business day.
Both methods are fully supported with no internal restrictions.
If you would like us to review a specific transfer in more detail, please feel free to send the payment confirmation (PDF) to support@wallester.com, and our team will be happy to assist further.
Best regards,
Wallester Team
very good service
very good service from account opening and communication with support. Thank you :D
3 December 2025
Unprompted review
Reply from Wallester
Thank you so much for your review! 😊
We’re really happy to hear everything went smoothly from account opening to support communication. If you ever need anything along the way, just reach out — we’re always here to help!
New business acount
We are create busines acount very fast .
The communication with help desk was excellent.
Thanks for all support .
22 November 2025
Unprompted review
Reply from Wallester
Thank you for your review! 😊
We’re glad to hear your business account was created quickly and that our help desk team provided excellent support. Thanks for choosing Wallester — we truly appreciate it, and we’re always here if you need anything else!
Rubbish
Noticed something odd: most of Wallester’s five-star reviewers on Trustpilot are first-time reviewers. Sus.
What a waste of time. To transfer money into your account, you must already have a business account elsewhere — which defeats the entire purpose of opening one with them.
And when you try to pay a vendor, the only option is a debit card. No standard bank-to-bank transfer capability at all. I had to use Wise just to send money to someone.
I even called and asked why they launched without basic payment features. Their response? ‘Our bank is very popular.’ Completely useless. If you want a business account that requires another business account to function, and can’t make normal transfers, then this is the bank for you. Absolute rubbish.
26 November 2025
Unprompted review
Reply from Wallester
Hello,
Thank you for taking the time to share your thoughts. We’re sorry to hear your experience did not match your expectations. For clarity, Wallester is not a regular bank, but we are a regulated payment card issuer. Our services and processes are designed in accordance with financial compliance requirements that apply to all licensed providers in our sector.
Because we work exclusively with business customers, the first top-up is required to come from a business bank account in the same company name. This step is necessary to verify the ownership of funds and to ensure that any future withdrawals can legally be returned to a business account belonging to the same entity. These rules are part of the financial regulations aimed at ensuring secure and compliant fund movement. You can, however, top up your Wallester account from your personal bank account if needed, as this does not affect eligibility for third-party incoming payments.
Regarding outgoing funds transfers:
Our product currently focuses on card issuance and card-based payments. However, additional features, SEPA payments included, are currently in our roadmap and we hope to see them coming to live in the near future.
We appreciate your feedback and will share it with our product team as we continue improving the service.
Best regards,
Wallester Team
Complete waste of time
Complete waste of time. Tried to obtain a cash card (not credit) for an organisation that I work with. Took weeks and a very convoluted process to provide everyone's identification and verification of the company details only to be declined (we have very strong credit ratings and governance around finance) with no explanation given and advised that they are under no obligation to provide an explanation. Hugely frustraing given the senseless decision. Glad we found out now before we trusted them with our money.
26 November 2025
Unprompted review
Reply from Wallester
Hello,
We’re sorry to hear that your onboarding experience was not smooth. Our goal is always to complete onboarding quickly - usually within 1-2 days - using documents available in open registries. If your process took longer or we had to request additional information, it was likely because some required documents were not available publicly, and we needed them directly from you.
As a licensed financial institution, we also operate under strict regulations, and in some cases, we may need to decline an application - not necessarily due to your company, but because of specific compliance requirements.
If you still have any concerns or would like further clarification, please feel free to contact us at support@wallester.com
Best regards,
Wallester Team
Thank you for the prompt response and…
Thank you for the prompt response and smooth service; you deserve our appreciation.
25 November 2025
Unprompted review
Reply from Wallester
Thank you so much for your kind words! We really appreciate it.
We’re glad everything was handled quickly and smoothly — and we’re always here if you need anything else.
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