Wallester has been one of the best platforms I’ve used for expense management. The website is easy to use, and the onboarding process was smooth and straightforward. My account was approved within j... See more
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Ahtri 6, Golden Gate, 10151, Tallinn, Estonia
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I have been attempting to open a business bank account for my U.S. LLC since March 17, and I have fully complied with all document requests submitted through your platform.
Subsequently, I was contacted by a representative from Wallester, identified as Valeria Mitjurina, who requested that I physically mail my company documents to an office in Tallinn, Estonia. I explicitly clarified that my LLC was formed entirely online and that no original physical documents were ever issued to me.
Following this interaction, my application was abruptly halted without any formal explanation, justification, or reference to compliance requirements.
This request raises significant concerns. To the best of my knowledge and based on standard industry practices, legitimate online financial institutions do not require international physical shipment of corporate documents—particularly when digital verification has already been completed. Such a request deviates from established onboarding and KYC procedures.
Given these irregularities, I am seriously concerned about the legitimacy, necessity, and intent behind this request, as well as the security and potential misuse of sensitive business information. The lack of transparency and the sudden suspension of my application further compound these concerns.
Last week I opened an account at Wallester for my company. And Gözde Keser helped me a lot in this matter. Thank him very much!
Alex Elbakyan
AGROMAN GROUP s.r.o.
Slovakia

Reply from Wallester
Best client experience Thanks to Luigi
We are working for a few years now
Best banking experience ever !

Reply from Wallester
Very good service from account manager Luigi

Reply from Wallester
I needed a card to use with Meta ads and people recommended I opened an account with Wallester. I was initially a bit taken aback by all the requirements and documentation they asked for before opening the account, including an interview! I have opened numerous bank accounts for my companies across different continents and never had to go through such as exhaustive list of checks - but it all worked out in the end, they opened the account, including a special advertising account with a card that has FINALLY allowed me to run ads on Meta. The platform is user-friendly and I am so far very happy with the service.
Also, I was very impressed with their customer support, particularly the help of Mariano. They assign you a direct contact person to do your onboarding and help with any questions. Mariano has been incredibly helpful, answering all emails really promptly, arranging my extra account and checking on me as I explore their platform. I've never experienced a similar level of customer service with any other bank, and I am still gobsmacked that they offer this even for accounts in their free tier.
I've already recommended Wallester to a few people in my marketing community, and will continue to do so as the experience so far has been great (and the only bank that could offer an actual solution to Meta's increasingly annoying habit of not accepting perfectly valid credit cards to pay for ads!).

Reply from Wallester
I have been trying to get my business account approved with Wallester for over a month now. I have submitted every document requested multiple times — bank statements, invoices, company details, payout exports — and I am still waiting with zero resolution.
The communication has been slow, the questions repetitive, and the process has been an absolute nightmare. As a business owner, this delay has directly impacted my operations and cost me real money.
I would not recommend Wallester to any business owner who needs a reliable and efficient onboarding process. There are far better alternatives out there.

Reply from Wallester
Ksenia has been a great account manager , always attending to our needs! Always trying to resolve issues and assist us in making more use of the account. Thoroughly recommend her !

Reply from Wallester
Very smooth and fast onboarding process. I submitted all documents and my account was ready within just one day.
Big thanks to Gözde for the great support — very helpful and responsive throughout.
Highly recommended!

Reply from Wallester

Reply from Wallester
Registered, provided ID and more, then got asked to provided a registration number.
I signed up as a Sole Trader. In the UK only companies, such as Ltd, LLC... who are registered with companies house have registration numbers. How this bank does not know this but continues to request this, I do not know. They clearly have zero knowledge on company/business types and which have registration numbers. Absolutely wasted my time. If you are not a company registered with Companies House, do not bother signing up.

Reply from Wallester
Ms.Juliette Samson was very kind and helpful during the KYB process, and the product has been working great as well.

Reply from Wallester
We recently completed our onboarding process with Wolter, and I would like to share a very positive experience.
The platform itself is intuitive, well structured and clearly designed with compliance and efficiency in mind. For companies operating across multiple jurisdictions, having a clear and responsive banking interface makes a real difference.
A special thank you to Oliva, who managed our onboarding process with professionalism, speed and attention to detail. She was proactive, responsive and solution-oriented throughout the entire process.
In an environment where banking onboarding can often be complex and time-consuming, this experience stood out for its clarity and efficiency.
Highly recommended for companies looking for a modern and reliable banking solution.

Reply from Wallester
All excellent , Good service and excellent Customer service.
Thanks to Redi

Reply from Wallester
Ksenia was absolutely fantastic, followed up on emails when i forgot to reply and helped me set up my account together with the preferred products the same working day! From start to finish its been perfect.
Thanks Ksenia again!

Reply from Wallester
Great service with Wallester, never had an issue with anything and they always answer any questions and queries immediately. I have my own personal account manager Ksenia who is great, any time I pick up the phone to message she replies immediately and is very helpful and responsive. I can’t recommend this service enough, my personal experience is very positive and having a personal account manager helps the process and makes is so much easier than any other bank I have dealt with.

Reply from Wallester
I rarely leave reviews, but Mariano genuinely deserves this one.
His support has been absolutely outstanding from start to finish. He handled my request with extreme professionalism, efficiency, and attention to detail. What could have been a complicated and stressful situation was resolved smoothly thanks to his guidance and responsiveness.
Mariano went above and beyond to make sure everything was properly handled. His availability, clarity, and proactive follow-up truly made a difference.
In my case, his help was not just useful - it was essential. He literally saved me a significant amount of time and stress.
If you ever have the chance to work with Mariano, you are in very good hands.
Thank you again for your exceptional support.

Reply from Wallester
Unfortunately i had to go through the KYC, but it worked super good, especially with Olivia which supported me going through it. I really like their service in terms of use but also how they treat their customers. Big thank you!

Reply from Wallester
Ms. Olivia Vad-Schneidermann (Wallester) demonstrates great professionalism and excellent responsiveness. She always takes the time to explain procedures clearly and precisely.
Mme Olivia Vad-Schneidermann (Wallester) fait preuve d’un grand professionnalisme et d’une excellente réactivité. Elle prend toujours le temps d’expliquer les démarches avec clarté et précision.

Reply from Wallester
My experience with Wallester is very positive, and I want, in particular, to thank Ms. Meredith Cuccolo and the Wallester customer service for the smooth onboarding process and the dedication shown in helping and assisting me and my company.

Reply from Wallester
Olivia is always available to help me develop my business I highly recommend it

Reply from Wallester
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