Wallmur Reviews 780

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wallpaper, noting its excellent material, vibrant colors, and ease of installation. Many consumers are thrilled with the stunning results, often highlighting how well the murals fit and enhance their spaces. The delivery service is frequently described as prompt and efficient, with many orders arriving quickly. Additionally, the customer service team is often commended for being helpful, responsive, and providing excellent communication throughout the process. However, some customers experienced issues with their orders, including receiving wallpaper that was short of the required measurements or had quality imperfections like marks or poor adhesive. A few people also noted that the paper quality for peel-and-stick options was thin and prone to tearing. Furthermore, some international customers were surprised by unexpected customs fees upon delivery, which added to the overall cost.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality of the wallpaper,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the easy ordering process, fast fulfillment, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful, kind, and... See more

Based on these reviews

Rated 5 out of 5 stars

We recently purchased the Golden Age Large and Dark Floral wallpaper for our living room renovation. We got the premium textured and I adore the thick fabric feel of them and the stunning image is a b... See more

Rated 5 out of 5 stars

THIS WAS THE BEST EXPERIENCE IHAVE EVER HAD WITH ONLINE PURCHSES. THEY SOLVED MY PROBLEM WITH MY DOORS ANS SENT THE PAPER EXACLTY AS PROMISED AND IT LOOKS PERFECT! THE SEAMS MATCH FLAWLESSLY. IT CAME... See more

Company replied

Rated 5 out of 5 stars

From start to finish the communication from the team was excellent. We ordered the Leopards on a Branch mural for our kitchen and we are thrilled with the results. We were slightly nervous having t... See more

Rated 5 out of 5 stars

The designers noticed my dimensions looked off and contacted me before printing so we could fix it! And then the product showed up and my contractor said the materials was the best he’d seen from a qu... See more


Company details

  1. Wallpaper Shop

Written by the company

Your wall your imagination. Choose wallpaper murals customized, wall decals and decoration for your taste on wallmur.com. Stunning designs collection. Free expedited delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

780 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The giant map wallpaper looks amazing

The giant map wallpaper looks amazing. Measurements worked. Shipping was quick, overall very pleased with the results.

29 November 2024
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Reply from Wallmur

Thank you for your wonderful feedback, Eszter! We're so glad to hear that your map wallpaper looks amazing and that the measurements worked perfectly. It’s great to know you’re happy with the quick shipping and the overall results. We look forward to assisting you with future projects!

Rated 5 out of 5 stars

Beautiful mural and installer was very…

Beautiful mural and installer was very happy with the application. Seams are undetectable!

24 November 2024
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Reply from Wallmur

Thank you for your lovely review, Donna! We're thrilled to hear that your mural turned out beautifully and that the installer found the application seamless. Knowing the seams are undetectable is the highest compliment! We hope to assist you with more stunning projects in the future.

Rated 5 out of 5 stars

Beautiful mural!

Beautiful mural!
Such fast service, so impressed.

26 November 2024
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Reply from Wallmur

Thank you, Shirley! We’re thrilled to hear you’re impressed with your beautiful mural and the speedy service. Your satisfaction means the world to us, and we hope to work with you again on your future projects!

Rated 5 out of 5 stars

Love this company

Love this company! Great products, quick shipping!

25 November 2024
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Reply from Wallmur

Thank you, Jamie! We’re so glad to hear you love our company and had a great experience with our products and quick shipping. Your support means the world to us, and we look forward to helping you with future projects!

Rated 5 out of 5 stars

I was delighted by how quickly my mural…

I was delighted by how quickly my mural arrived. More than a little nervous before it went up. Concerned about quality of art…. I LOVE my mural! It has made my almost perfect home perfect!!

1 November 2024
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Reply from Wallmur

Thank you so much for your kind words, Devorah! We’re thrilled to hear that your mural arrived quickly and that you’re absolutely loving it in your home. It’s wonderful to know that it helped make your space feel perfect! If you ever need assistance or have more projects in the future, we’re here to help. Enjoy your beautiful mural!

Rated 5 out of 5 stars

Very satisfied customer

Arrived quickly and exactly as represented in the online photos. Good paper and print quality (ordered the stick on type). Good color saturation.

20 November 2024
Unprompted review
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Reply from Wallmur

Thank you for sharing your experience! We’re delighted to hear that your order arrived quickly and met your expectations. It’s great to know you’re happy with the paper and print quality, as well as the color saturation of the peel-and-stick option. We appreciate your feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

We ordered a large format wallpaper…

We ordered a large format wallpaper that was processed and delivered quickly. We opened it to find the background not what we expected. I relayed our issues to customer service, they acted quickly to fix the problem, and are working to send new wallpaper as I am writing this review. I will def be ordering from Wallmur again!

1 November 2024
Unprompted review
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Reply from Wallmur

Thank you for sharing your experience, Jennifer! We’re delighted to hear that our team acted promptly to address your concerns and provide a solution. Your satisfaction is our priority, and we’re so pleased you’ll be ordering from us again. We look forward to helping you with your next project!

Rated 5 out of 5 stars

I submitted review on June 2 2024 about…

I submitted review on June 2 2024 about not getting wallpaper that I ordered
This review is an error on my part
I did not know how to properly measure for a mural
Wallmur did reach out to me multiple times with information on measuring correctly. They even asked for photos of the wall to help me
I think they made a great effort but I never got around to taking care of this so I never installed their beautiful mural
Please disregard my past negative remarks. They have very beautiful paper work and have gone out of their way to help get this job done. Highly recommend them and I would try again at another time.

19 November 2024
Unprompted review
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Reply from Wallmur

Thank you so much for taking the time to update your review, Sara! We truly appreciate your kind words and understanding. It means a lot to us that you recognized our efforts to assist with your project. We’re always here to help whenever you’re ready to try again, and we look forward to working with you in the future. Thank you for your recommendation—it truly brightens our day!

Rated 5 out of 5 stars

We just installed the 3D Byzantine…

We just installed the 3D Byzantine wallpaper - it looks amazing. Where can I send the photo to show you?

16 November 2024
Unprompted review
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Reply from Wallmur

Thank you so much, Jeff! We’re thrilled to hear that the 3D Byzantine wallpaper looks amazing in your space. We’d love to see a photo of the installation! You can upload it directly to the product review section of Trustpilot or send it to us via email at [info@wallmur.com]. Thank you for sharing your experience, and we look forward to seeing the results!

Rated 5 out of 5 stars

Quality everything

Awesome customer service, excellent product, all in all, High Quality! looking forward to continue to work with Wallmur in the future!

31 October 2024
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Reply from Wallmur

Thank you for your amazing feedback, Josue! We're so glad to hear you were impressed with our customer service and product quality. Your satisfaction means the world to us, and we’re excited to continue working with you on future projects. Thank you for choosing Wallmur!

Rated 5 out of 5 stars

The mural is beautiful and arrived quickly

The mural arrived quickly. Each piece was numbered. There was paste included in the tube, however I used my own paste. Each piece was perfectly matched and it was easy to hang. It is beautiful and I will order from them again.
As a side note; I am a professional installer and this was for my client, she is thrilled with how it looks.

29 October 2024
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Reply from Wallmur

Thank you so much, Janet! We’re thrilled to hear that the mural arrived quickly, was easy to install, and turned out beautifully for your client. It’s wonderful to know that the numbered panels and seamless matching made the process smooth for you as a professional installer. We appreciate your trust in us and look forward to working with you again on future projects!

Rated 5 out of 5 stars

Quick and easy

Wallpaper was delivered quickly and was easy to put up!

1 November 2024
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Reply from Wallmur

Thank you, Devin! We're so pleased to hear that your wallpaper arrived quickly and that the installation was easy. We hope you enjoy your new space, and we’re here if you need any assistance in the future!

Rated 5 out of 5 stars
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Reply from Wallmur

Thank you, Edwin! We’re so pleased to hear that you had an excellent experience with our customer service. Your satisfaction is our top priority, and we’re always here to help!

Rated 5 out of 5 stars

Once again Wallmur delivered expert.…

Once again Wallmur has delivered expert service as well as quality product and all done super timely!! They are great at communicating or I should say responding to all inquiries. Great company if you want to feel like your money is being well spent!!

5 November 2024
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Reply from Wallmur

Thank you so much for your wonderful feedback, Darren! We're thrilled to know that our commitment to quality and timely service has made a positive impression. It’s our goal to communicate clearly and respond quickly to all inquiries, so it’s great to hear this has enhanced your experience. Knowing you feel your investment was well-spent truly means a lot to us. We’re grateful for your continued trust in Wallmur and can’t wait to help bring more of your projects to life in the future. Thanks again for choosing us!

Rated 5 out of 5 stars

Great customer service via email.

Walnut does an excellent job with communication. The representatives were professional and swift in providing me with answers to my questions prior to my decision.

29 October 2024
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Reply from Wallmur

Thank you, Paula! We're so glad to hear that our team was able to assist you quickly and professionally. Clear and timely communication is very important to us, and it’s great to know it made a difference in your experience. If you have any more questions in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Quick to refund.

Quick to refund.

29 October 2024
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Reply from Wallmur

Thank you for your feedback, Marlene! We’re glad to hear the refund process was quick and efficient. Our goal is always to provide a smooth and hassle-free experience. If there’s anything else we can assist you with, feel free to reach out!

Rated 5 out of 5 stars

Good service and product

Very fast delivery, good packaging, description and product.

4 November 2024
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Reply from Wallmur

Thank you, Karel! We’re delighted to hear that you’re pleased with the service, speedy delivery, and product quality. It’s great to know the packaging and descriptions were helpful, too. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Love the sample size

Love the sample size! This going to make my decision easy!!! Thank you Wallmur!!

27 October 2024
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Reply from Wallmur

Thank you, Karla! We’re thrilled to hear that the sample size was helpful and that it made your decision easier. We’re here to help every step of the way, so please don’t hesitate to reach out with any questions. Looking forward to being part of your project!

Rated 5 out of 5 stars

This was my first experience with Wallmur

This was my first experience with Wallmur and it was great! They are absolutely outstanding - the "real deal". I used a very experienced wallpaper hanger and even he was stunned at the beauty of the mural. AND - just as important, Customer service is outstanding. The company stands by its products and delivery. You can trust them to make you happy.

3 June 2024
Unprompted review
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Reply from Wallmur

Thank you so much for your kind words, Joel! We're delighted that your first experience with Wallmur was such a positive one. It’s wonderful to hear that both you and your installer were impressed with the beauty of the mural, and we're especially glad that our customer service made a great impression. Standing by our products and ensuring customer happiness is incredibly important to us, and your trust means the world. We look forward to helping you with future projects!

Rated 5 out of 5 stars

Perfect mural

The mural is cut to size and numbered for the correct order. Easy to install! Very good quality. The wall turned out beautiful!

8 October 2024
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Reply from Wallmur

Thank you, Nikki! We're thrilled to hear that the mural was easy to install and that you're pleased with the quality and fit. Knowing that it helped create a beautiful wall for you means so much to us! We appreciate your feedback and look forward to assisting you with any future projects!

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