They answer the phone when you call and they delivered exactly what we ordered at the right time. The SPC Trepanel panels look great (Blue Dramatic Marble). We really cannot fault them, whereas we hav... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The delivery was prompt, professional and on time. The delivery guy was very helpful and polite. The only issue was the requirement to photograph evidence of breakages prior to removal off the palet... See more
Could not fault value for money - had been searching for weeks for the right tile at a reasonable cost and Walls and Floors couldn't be beaten. Their service from start to finish was great - sample... See more
Excellent product. Bought for decoration rather than sound proofing off sorts. Looks fabulous. Simple to cut and fit. Great service. Fast delivery, friendly delivery men.
Company details
- #21 of 107 best companies in Bathroom Renovator
- #13 of 39 best companies in Flooring contractor
- #27 of 118 best companies in Interior designer
- #28 of 136 best companies in Kitchen supply shop
Written by the company
Leading Tile Specialists, since 1987. Walls and Floors offers an unbeatable range of tiles online to suit all your home improvement needs. Discover your perfect style this season and #UnlockYourDreamHome
Walls and Floors Details
Written by the company
- Fast Next Day Delivery
- Fast delivery on all orders. Choose your delivery day.
- Order Samples Next Day
- Why not try before you buy? Cut and full size Samples straight to your home. Need samples in a rush, next day delivery is available.
- Over 2,000 Tiles
- Search the largest collection of tiles online in the UK. From classic bathroom & kitchen tiles to modern wood-effect & hexagon designs.
- Need Help?
- Expert in-house help & advice from our UK based sales & support teams by Phone, Email or Live Chat. Call us today 01536 314730.
Fast & Free Samples
Free tile samples - place your full order with us and we'll refund your samples!
No delivery costs, full size tile samples, no cuts, delivered fast.
Contact info
Garrard Way, NN16 8TD, Kettering, United Kingdom
- 01536314730
- sales@wallsandfloors.co.uk
- wallsandfloors.co.uk
4.8
Excellent
46k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great price needed to add to my order…
Great price needed to add to my order but it was no problem and delivery was quick and the lads who delivered were very good
11 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Never received sample that I requested
11 June 2026
Reply from Walls and Floors
Good morning Holly
Thank you for taking the time to leave a review.
I'm truly sorry to hear that you did not receive your order. We are happy to look into this for you and arrange for a replacement to be sent out.
I have reached out via email, and I hope to hear from you soon.
Kind regards,
Felistas | Customer Service Advisor
Easy order process
Easy order process, great quality product delivered on time and professional.
11 June 2026
Maryam was really helpful and dealt…
Maryam was really helpful and dealt with our issue quickly and professionally. She arranged the replacement straight away, kept things simple, and made the whole process stress-free. Great customer service and much appreciated.
2 July 2026
Unprompted review
Everything was as promised
10 June 2026
Great quality porcelain tile product
Great quality porcelain tile product, quick delivery, well packaged. Much appreciated, thank you!
10 June 2026
Good selection of tiles
Good selection of tiles, easy to order samples which arrived in good time.
17 June 2026
Great customer service
I made a mistake with my ordering, and Wardan was extremely helpful - friendly, speedy and effective.
30 June 2026
Unprompted review
FIVE STARS 🌟
Absolutely first rate service, ordered quickly on the website, great value for money. A delivery date was given at time of order, this can be changed by the purchaser if not convenient.
Delivery was spot on as advertised, delivery updates were provided. The delivery driver carried the panels down the drive for my wife. FIVE STARS!
29 June 2026
Unprompted review
customer service done right
very fast delivery and professional service, walls and floors will be my first choice in Wall and Floors products in the UK, Maryam helped me through all questions regrading wall pannels and how they are installed,
very happy with the product provided and look forward to installing in my bathroom
4 June 2026
Good experience with walls and floors
Good experience with walls and floors
Fast delivery and quality good
8 June 2026
A good price and quick delivery
A good price and quick delivery. The website provides good product information and advice.
9 June 2026
Better than expected
Better than expected - love these tiles - managed to get while on offer do even better - fast delivery with great updates - packaged well and driver was helpful to get order to garage - happy customer couldn’t fault in anyway
15 June 2026
Im giving four stars as the tiles are…
Im giving four stars as the tiles are perfect, the website seemed to crash sometimes when I was navigating around, when I tried to ring the customer service the lady was helpful but definitely didnt seem like she wanted to be there 😊 we all have off days! Other than that I got there in the end and im happy with the delivery etc and how my bathroom is looking so far!
8 June 2026
Efficient service and timely delivery
Efficient service and timely delivery, very happy with the service provided, however the tiles themselves were a nightmare,
Meknes Maalem Decor Matt Pattern Tiles
Would not snap, had to grinder cut each tile, would not recommend this product to an enemy.
Not the supplier fault.
8 June 2026
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