Bunch of thieves and scammers ! They charged me in the wrong currency, and since I contacted them about it, they still kept charging me. On top of that, they just charged me again, and they REFUSED TO... See more
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I typically would use Walterwrites when I’ve finished my writing and just wanted to spruce it up, or if i generated a passage or short essay and needed something undetectable. needless to say it works... See more
It does NOT work as intended since it barely changed anything and does not avoid AI patterns even though on their website says it passed AI detectors like GPTZero, if you go and test it there it does... See more
Company replied
Walter ai is a great tool helped me avoid getting detected for ai across all my classes. The responses do need to be proof read and made sure they still make sense but I've never had to tweak more th... See more
2.7
Poor
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 24 hours
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Tried to purchase and website failed…
Tried to purchase and the website wasn't even working numerous blank subpages.
8 June 2025
Unprompted review
Reply from walterwrites.ai
Thank you for your feedback. We experienced a brief technical issue, which was promptly identified and resolved.
The site is now fully functional, and we welcome you to try again. If you have any trouble, our support team is always available to assist.
Walter Writes AI
NO CUSTOMER SERVICE
NO CUSTOMER SERVICE. Paid for the yearly subscription and I cannot access any features. It continues to give me an error asking me to purchase a subscription even though I have purchased. Have not been able to use for a month since I purchase the yearly subscription and no customer service to assist with account. The support bot has been offline for 8 days!!!
8 May 2025
Unprompted review
Reply from walterwrites.ai
Your subscription has been active since the date of purchase, and at no point has access to your account or its features been restricted. The notice you received was not an error; it clearly indicated that you had reached the monthly word limit included in your plan, which is also visible within your account.
Your account shows successful usage as recently as four days prior to this review, directly contradicting the claim that you haven’t been able to use the service for an entire month.
We responded to your support inquiry within hours and provided a clear explanation of how your plan works, making the claim that support was “offline for 8 days” entirely inaccurate.
We take support seriously and respond promptly to legitimate concerns. Publicly misrepresenting how our platform or support operates does not reflect the truth and does a disservice to others evaluating our service in good faith.
Walter Writes AI
Gave a ton of grammatical errors and…
Gave a ton of grammatical errors and weird sentence structure. Also it gave me 2 lines of weird Chinese in my paragraph of English after humanising-which I reported the bug in the site on the spot but still no reply.
Also I tried to speak to staff online but it was Sunday and the online help chat was closed. I m still awaiting a reply.
30 March 2025
Unprompted review
A Complete Failure in Functionality/Service
Note: I used 2,000 credits, roughly 3.5% of the 55,000 credits. Despite this limited usage and then to detect their tool’s failure, their support team falsely accused me of “excessive” use. It’s worth noting that they intentionally restrict how much text you can use to try tempting you to subscribe. I strongly recommend reading all reviews carefully, both on and beyond Trustpilot before deciding to invest in this product.
I definitely do not recommend Walter Wright’s AI tool. While it claims to humanize AI-generated text and does pass AI detection, the quality of the output is extremely poor. The tool completely alters your content, jumbling sentences into incoherent and disorganized paragraphs. It removes punctuation, disrupts structure, and makes the writing sound childish and unreadable.
I tried multiple settings.. simple, standard, and “enhanced”, but none produced usable results. I contacted support with to review clear examples of the tool’s failure, but they seem uninterested and refuse to offer a refund, despite the obvious flaws.
This tool does not work as promised and offers no real value. Be cautious, they will not refund you if you’ve used even a small portion of your credits, even if the results are unusable. I would not recommend this to anyone.
21 March 2025
Unprompted review
Reply from walterwrites.ai
Hi,
We take feedback seriously, but your review misrepresents both your experience and how our service operates.
You reached out after using a significant portion of your plan, beyond the eligibility limit outlined in our publicly available refund policy. At no point during that usage did you report a system error or malfunction. Your refund request was submitted only after extended use of the tool.
The claim that refunds are not granted under any circumstance is incorrect. We issue refunds fairly and consistently to users who meet the criteria. In your case, usage exceeded the limit, and that information was visible in your account at all times.
Our policies are clear, and your request was handled accordingly.
Walter Writes AI Support Team
Terrible product, borderline scam
Product works terribly, just puts heaps of grammatical errors and destroys the readability to pass ai detectors.
Their refund system is also scammy, inaccurate usage tracking then they don't give refunds because of it. Stay away
24 March 2025
Unprompted review
Reply from walterwrites.ai
Your review contains several inaccurate statements that misrepresent how our platform and refund process work.
Your refund request was declined because your usage exceeded the eligibility threshold outlined in our refund policy. This policy is publicly available on our website and presented clearly before purchase. The number of processed words is visible in your account, and at no point during your refund request did you dispute that data—because it was accurate. Our system tracks processed words with a high degree of precision, and refund requests are handled consistently and fairly across all accounts. Claiming now, in a public review, that the tracking is “inaccurate” is simply untrue and not supported by anything you communicated to us at the time.
No concerns about product quality were raised prior to your refund request. Feedback is always welcome, but raising vague complaints only in a public review—after a refund has been declined—does not reflect an honest or constructive evaluation of the service.
We remain committed to transparency and fairness, and we apply the same policies equally to all users.
Deceptive Pricing
Deceptive Pricing, Refused Refund Even After Immediate Request!
I signed up for Walter Wright AI believing I would be charged $11 per month, as that was bolded on their pricing page. Nowhere was it made clear that I’d be billed $132 upfront for the entire year. When I saw the unexpected charge, I contacted them within an hour to request a refund—but they refused.
Their excuse? They claimed I had exceeded their 1,500-word usage limit, even though I only used it once for a single essay less that 1,500 words. Their usage tracking system is inaccurate, and they use it as a loophole to deny refunds.
After looking into it, I found that many other users have been tricked the same way—misleading charges, terrible customer support, and unfair refund policies. This company is clearly using deceptive practices to lock people into annual subscriptions.
If you’ve been scammed the same way, I highly recommend disputing the charge with your bank. Walter Wright AI is not transparent, and their business practices are shady. Avoid this service!
17 March 2025
Unprompted review
Reply from walterwrites.ai
Your review contains multiple false claims, and we will address each one directly.
You refer to our company as Walter Wright AI, which is not even the correct name of the service you subscribed to. Given this, it’s possible that there was also some confusion when reviewing our pricing and policies before making a purchase.
You claim that you were charged unexpectedly, yet our checkout process clearly allows customers to toggle between monthly and annual plans before subscribing. The annual plan is billed upfront, and this information is explicitly displayed on both our pricing page and checkout screen before purchase confirmation. The total cost was shown in large, bold text before you manually approved the payment. The charge was neither hidden nor misleading. You were billed $132 because that is the plan you selected—suggesting otherwise is dishonest.
Your refund request was denied because your usage exceeded the eligibility limit outlined in our refund policy. When informed of this, you claimed your usage was within the limit. However, when we repeatedly asked you to provide a screenshot of your total processed words from your account, you never did. Instead, you sent misleading screenshots showing only a single processed text, rather than your full usage. The reason you avoided providing the correct screenshot is clear—our system is exceptionally precise and reliably tracks all processed words without error. You were fully aware that our decision was based on verifiable data, and the actual number of words processed in your account did not support your claim.
We responded four separate times, professionally explaining the situation and giving you multiple opportunities to provide valid proof. Instead of doing so, you are now making false public accusations, including the claim that “many other users have been tricked” in the same way. This is completely untrue. Walter Writes AI operates with full transparency, and our pricing and refund policies are clearly outlined on our website and consistently enforced.
You are now publicly encouraging others to dispute charges with their banks, despite having knowingly selected your plan, confirmed the total amount before payment, and used the service beyond refund eligibility. Encouraging fraudulent chargebacks is an unethical attempt to bypass a policy you willingly agreed to after fully using the service.
Walter Writes AI is built on fairness and transparency. Our pricing and refund policies are clearly stated and applied consistently to all customers. We will not allow false accusations to misrepresent our business.
Terrible
I spent a ridiculous amount of money on this app. The AI detection is all fake. When I type text it generates undetectable AI. However, I use the undetectable AI text and use the AI detection of this system, it show the text is detected AI. Shoutout to this website for the comedy gold. Keep up the comedy work!
18 March 2025
Unprompted review
Reply from walterwrites.ai
We were unable to locate any record of your account in our system and have not received a response to our request for more information. As such, this review does not appear to be based on genuine use of our platform.
We welcome honest feedback from verified users, but unsupported claims—especially those that misrepresent how our tools work—do not reflect the experience of our actual customers.
Refund sucks
I recently had an unpleasant experience with Walter Writes AI regarding their refund policy. After being charged for a subscription renewal, I reached out for a refund, only to be told that their 3-day refund policy applies strictly to the initial subscription purchase, not renewals.
The major issue? Nowhere in their policy does it explicitly state that the refund period applies only to the initial purchase or that it doesn't reset with each renewal. The policy simply mentions a 3-day refund, which led me to believe it applied to all charges, including renewals.
Despite my polite request and logical reasoning, they stuck to their vague terms and refused the refund. They did cancel my subscription to avoid future charges, but the lack of transparency in their policy and the rigid stance left a sour taste.
If you're considering using Walter Writes AI, be cautious about their refund terms. What you see isn’t always what you get.
19 February 2025
Unprompted review
I don’t recommend
I am really unhappy with this service and have not used it in about a month. It was never useful for my particular writing and I mistakenly forgot about auto renewal but believed I had within three days and 1500 words to get a refund. Customer support was not understanding and refused to give me a refund. Please avoid and find a different service. The few times I did try this service, it managed to pass AI detectors by incorporating edits that didn’t make sense. With the slightest change of those edits, it would no longer pass.
9 January 2025
Unprompted review
The humanized context there can not…
The humanized context there can not pass their AI detector. So Fake Service.
2 October 2024
Unprompted review
Reply from walterwrites.ai
Hi Norman,
Thank you for sharing your feedback. We take every review seriously and are committed to delivering an authentic and effective service to our users.
Our humanizing tool is designed to improve the natural flow and readability of AI-generated content, and many of our customers have found it useful for enhancing the overall quality of their text. However, we recognize that results can vary depending on the input and the specific AI detector used. We continuously work on refining our tools to achieve the best possible results.
If you experienced issues with our service, we’d be happy to investigate further. Please reach out to us directly so we can better understand your situation and assist in any way we can.
Best regards,
Sandra
Customer Support Specialist
Walter AI
Helpful tool for organizing my content and helping with creativity
Walter Writes has been a helpful tool for organizing my content and helping with creativity. The features are easy to use, and the support team is always ready to assist. I highly recommend it!
11 September 2024
Sandra from support was accommodating
9 September 2024
Unprompted review
Not Ready For Primetime!
This company is not ready for primetime. Their focus was on heavy marketing with a big splash without working out all the bugs first. I have wasted a lot of time with them.
They have my 300+ dollars. I have no idea whether the product actually works, as there is no independent reviewer; it is just the organization's hype.
Also, there is no app at the time of this post. They should be paying me for the tips I have given them and the amount of time wasted with this product. Don't buy it!
2 September 2024
Unprompted review
Reply from walterwrites.ai
Dear Burton,
Thank you for your feedback, and I sincerely apologize for the challenges you’ve encountered. While I understand your frustration, I’d like to address the points you raised in your review to provide clarity and a full picture of our efforts.
First, we take customer support very seriously. As shown in our email exchanges, we have been in constant communication with you, addressing your concerns and responding promptly to your requests. Your feedback has been valuable, and we have consistently worked to provide swift resolutions while rectifying any misunderstandings.
Our development team is actively working to improve the user experience. Although we do not currently have a dedicated mobile app, our platform is fully accessible through web browsers, and we’re always exploring new ways to enhance accessibility and convenience.
We deeply appreciate your patience during this process. Although we haven’t met all your expectations, we have certainly taken your suggestions seriously and will continue refining the product based on constructive feedback like yours.
Regarding the cost, we understand the value of your time and apologize if you feel it was not well spent. However, we have provided support and troubleshooting that went beyond typical customer interactions. While we regret the initial issues you faced, we believe the product provides significant benefits, and we are committed to continuously improving it to meet your needs.
We strive to provide the best service possible and regret that your experience hasn’t reflected our commitment. We hope for the opportunity to regain your trust as we continue improving.
Best regards,
Sandra
Customer Support Specialist
Walter AI
Not effective
Walter writes is a GPT-Wrapper, and it doesn't actually bypass AI detectors. They just ask OpenAI to make it sound 'human' but it does not actually bypass AI detectors.
You can do the same for free by asking the text to make it sound human- sure it may sound more natural but the AI score will still be 100%.
Everything is a lie, including their AI detector.
EDIT: They just tried to take this review down by flagging it as “defamation”. If you can’t take constructive criticism for your company then just say so. I’m a genuine user of your service. Make your product better and maybe you won’t have to deal with negative reviews. This company isn’t even registered as an LLC (Walter LLC on their TOS is fake) so you should take that as it is. Your product doesn’t bypass AI detectors at all.
27 August 2024
Unprompted review
Reply from walterwrites.ai
Hi there,
We take all feedback seriously and are committed to providing a transparent and high-quality experience for our customers.
We were unable to locate any records of your use of our service or any communication with our support team. As a result, we have requested additional information to better understand your concerns, but unfortunately, we have not yet received a response.
If you have genuine concerns or have experienced issues with our service, we’d be more than happy to look into this further. Please feel free to reach out directly through our support channels so we can assist you and resolve any potential issues.
Best regards,
Sandra
Customer Support Specialist
Walter AI
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