Excellent service provided by Waltham Forest Service Store to clear waste from my back garden. They were reliable and professional, everything I hoped for. I won't hesitate to contact them again f... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
I had quick replies from the staff in the office who phoned to arrange the date. The service store worker who carried out the work needed to see what the work involved in the first visit so he could o... See more
Great service. The guys who came were really knowledgeable - they dealt with the issue calmly and competently and were generally reassuring. Would recommend to anyone. Good price, easy to book, wi... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Home warmth grant …
I applied for a grant for solar panels via Waltham forest council. The process was so simple and swiftly dealt with by Ali Shikheey. He was so helpful and supported me through any queries. I am so please with the service and so grateful to now have a renewable energy and money saving device installed in my home. I can’t thank him and who ever was involved in the process.
Excellent service
We had to call in pest control due to a…
We had to call in pest control due to a case of bed bugs, and the service we received was excellent.
Great service overall
Great service, easy booking, professional and knowledgeable staff, would definitely recommend!
I can’t recommend enough
I can’t recommend enough ! John was amazing and very professional!
Garden Clearance
I can not thank Steve and Kobe enough for all their hard work today. They work non stop to clear the garden and were polite and respectful. They also tidied up well afterwards too. Will definitely use this service again.
No Notice of Collection Date and No Refund after Cancellation
The website said that they would tell you the night before a collection so you could put an aircon unit in your front garden but 2 days after I paid £28, without prior notice, I was sent an email saying it was a Reminder that the were collecting the item today. I did not see this email until after they had come and gone so rearranged the collection for a few days later but was told to put the item outside. However, the item disappeared overnight [on a Saturday] and phoning WF, I was told it was not them who collected and told I would get a refund and the collection cancelled. But then I was again sent a Reminder email on the day when it should have been cancelled. I was later asked if I needed the service or not [in spite of previous communications on their secure messaging] but after over 14 working days, I still have not received my refund.
The team Chris and Nathaniel were the…
The team Chris and Nathaniel were the most amazing individuals I ever met.
They were very professional and passionate about their work.
They were very smart and kind.
God bless them both.
Exterminators good managers bad
The actual face to face workers are let down by their managers who give incorrect information to customers, leaving the workers to bear the brunt of customers frustration when they do not keep to the illogical time slots set by management
Quick and efficient
Quick and efficient. We only got a few hours notice but luckily it still worked. Thank you
John came and fitted my water butt
John came and fitted my water butt. Very polite and finished the job very quickly. He also gave me information on other services like gardening, pest control and rubbish clearance.
Thank you John
Brilliant service each time… and we…
Brilliant service each time… and we have use service store at two of our locations.
I would recommend.
Free Water butt. Great service.
2 really friendly and polite gentlemen fitted our free water butt. No mess left. All very organised and painless. No complaints!
Helpful friendly service
Helpful friendly service, they were pleasant and explained things clearly. They got on with the job. I was impressed by the quality of their work and would recommend Waltham Forest Service Store.
Absolutely fantastic service
Absolutely fantastic service! Booking is a breeze, and their customer support is always just a phone call away, ready to assist whenever you need help.
Diffinately use again
Easy to book, prompt response. The electrician arrived on time completed the work and left the room tidy. He also explained how he dealt with the problem.
Absolutely perfect
Absolutely perfect. Nice on the phone and perfect on collection.
John Lewis should learn from you guys.
Thanks
Amer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
