Excellent service provided by Waltham Forest Service Store to clear waste from my back garden. They were reliable and professional, everything I hoped for. I won't hesitate to contact them again f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
I had quick replies from the staff in the office who phoned to arrange the date. The service store worker who carried out the work needed to see what the work involved in the first visit so he could o... See more
Great service. The guys who came were really knowledgeable - they dealt with the issue calmly and competently and were generally reassuring. Would recommend to anyone. Good price, easy to book, wi... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.7
Excellent
900 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I probably would not use them again
I probably would not use them again. The operative was friendly and knowledgeable and phone contact to arrange the appointment time was efficient.
The main issue was that the entire booking and quoting system is online.
I chose the service that most matched my requirements and paid £245. This was to adjust and spray the front door hinges and then to plug some holes in our floorboards. What was actually needed was for us to replace 2 sections of floorboards rather than plugging some small holes. I had sent photos prior to the visit and this was not picked up on. The operative completed the original tasks within an hour. There was no opportunity to deviate from the original task even though a more appropriate solution had been identified.
19 March 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Pat McDonagh, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Good communication
Good communication, collected the item when they said they would
25 February 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Lucy, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The staff was very helpful and he…
The staff was very helpful and he explained everything to me i am very happy with that.
24 February 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Zahra Awad, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service
I’ve had two different blokes come round to help and they’ve both been so nice and really helpful. A great job, done very well!
23 February 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Ami McCarthy, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I found this service to be very…
I found this service to be very efficient and excellent outcome on our property they serviced.
Thank you
19 February 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Super easy thanks
18 February 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Richard Donnelly, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hello Philippa Helen Crisp, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I asked at very sort notice to have…
I asked at very sort notice to have some pruning & digging done. Which the lady who answered to phone was great when seeing if that could be done & the team fitted me in.
The gardener was very helpful and completed the job as requested.
I have used this team before & in many instances it is the same friendly faces who complete the work
3 February 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service
On time, excellent and professional service, and more competitively priced than other private companies. Highly recommended
30 January 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello MC, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Professional and Friendly
I booked servicestore for some rubbish clearance. The booking team were professional and very friendly, the clearance team even more so. Absolutely brilliant value for money, and highly recommended.
28 January 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Callum H, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
We have a very good and experienced…
We have a very good experience, with the team member who attended today. Very helpful and and kind advice as well as secure the area for future/up-comings of rats.
Happy with the service
26 January 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Chudhry sarosh, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I used the pest control service
I used the pest control service. The man (Paul) who came arrived on time, having called me the night before to remind me to be prepared - which I thought was a good idea. He was clear about what he was doing, thorough in his work, and very friendly. A great professional.
20 January 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Will Morrison, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent came on time very helpful
6 January 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Jennifer Brown, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The team were punctual which is always…
The team were punctual which is always a great start. The standard of work carried out by Orji Iro was exemplary. Both members were patience and endeavoured to ensure that their work met with our expectations and approval.
15 December 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Gareth Mcinnis, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
What a great service for the council to…
What a great service for the council to offer - easy to book, reasonable prices and reassuring that it is through the council. On the day the chap turned up right at the beginning of my slot, which was brilliant, and he was very polite and helpful. Would definitely use again.
10 December 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello RDW, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hello RS, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Garden Services
Gardeners were professional, on time and very hard working. Proper gardeners who understand the local soil and plants and gave excellent advice.
27 November 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Paul from Pest Control
Paul from Pest Control was very thorough, helpful and pro-active. A pleasure to meet too. Thanks.
24 November 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Simon, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
WHLG - Solar Panels
I recently applied for WHLG grant. Ali Shikheey contacted me and navigated me through the process. A survey took place with recommendations of solar panels. IZ Energy were in touch very soon afterwards and explained the process as well as carrying it out professionally and to a high standard. Everything went very smoothly and quickly. My thanks to Ali Shikheey of LBWF who was on hand throughout the whole process and steered it to completion.
25 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Joclyn, Thank you for sharing your kind words and positive experience about the team. We’re delighted to hear that you’re happy with your solar panel installation.
Your appreciation for Ali Shikheey has been noted and will be shared with him. We truly value your feedback and look forward to continuing to provide excellent service. Best Wishes!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.