Wanapart Reviews 

106
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They send faulty products such as struts or shock absorbers, that have been rejected upon quality inspection. That's how they offer them at such low prices.

Rated 5 out of 5 stars

I've ordered parts from wanapart about 4-5 times now. First it was because they were so much cheaper, now a year later I've become a faithful customer because their customer service is Superb. The sa... See more

Rated 5 out of 5 stars

Found what I wanted easily with part numbers, good to have quality Sachs parts to choose from rather than the usual Chinese Internet junk. Surprised to find prices lower than their competitors. Custom... See more

Rated 5 out of 5 stars

When I required a clutch for a race car urgently, wanapart stepped up. When their suplliers let them down they were very quicly on the case and got a superior part quickly and at a fantastic price... See more

Company details

  1. Auto parts shop

Information provided by various external sources

Welcome to Wanapart Ltd. We have over 25 years of experience in the aftermarket industry. We currently have over a million car parts available to you through our website We were founded in 2009 for two main reasons:- The first and most important one was to save you money and the second, was because we noticed a large increase in the online sales market. You will be assured and have peace of mind that any parts you purchase from us will always be new or re-conditioned and will come with a 12 month warranty. Our products are either QMP (Quality Manufactured Parts) or OE Spec (Original Equipment). We do not supply second hand or used parts. We are based in North London, UK and we have the facility to ship parts all over the world. We have many happy customers that are based outside of the UK. Please navigate through our website to find what you are looking for. Alternatively, you can contact us and we will find the parts for you. We go to great lengths to provide an excellent level of customer service and have built up a large number of repeat customers in a short space of time. We are very proud to have received many excellent reviews. We go the extra mile to assist you, so your vehicle can too... - See more at: http://www.wanapart.co.uk/content/about-us#sthash.tGTG2nsF.dpuf


Contact info

3.6

Average

TrustScore 3.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(106)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good sevice

very pleased with the service the extra mile wants extending to around a hundred part ordered on Wednesday arrived early friday very good for one of the country to the other and technical very help full indeed my advice ask for Sam. THANKS

7 April 2014
Unprompted review
Rated 5 out of 5 stars

TOP SERVICE FROM A TOP COMPANY

I had a problem with a different supplier. Wanapart went the extra mile - and more - to get the part I needed. I paid and received the part early next morning. Thank you Wanapart. Your customer service is second to none. A refreshing change in these times to find a company that ticks all the boxes. Special thanks to Scott and Sam. I shall recommend you. I made the meeting in Scotland thanks to you guys. Thank You

4 April 2014
Unprompted review
Rated 1 out of 5 stars

Incompetent cowboys

Ordered something, but was delivered (AND ADDRESSED) to wrong address. so never received it. Company should accept responsibility for their incompentence. And a bit of customer service would have been nice. They expect me to sort this out. Visa dispute will has been opened!

24 August 2012
Unprompted review
Wanapart logo

Reply from Wanapart

It is now 7:35pm and I have stayed behind today to help the customer out. We have found out that the name on the package is correct but the courier company has ommitted a number 6 so instead of delivering to number 16 they have delivered to number 1. I have proven to the customer that we sent the correct address to the courier and that we are not liable. I have also spoken to her several times on the phone to try to sort the problem out. It is completely out of order that a post like this be allowed to remain when we have done nothing wrong and her claim is completely wide of the mark. I am willing to provide proof that it is the supplier \ courier that has made the mistake and not us. The customer is aware of this but has still made slanderous comments about us that I am not prepared to accept.

Rated 5 out of 5 stars

Outstanding service and price

The item is genuine of A quality manufacturers only
the prices is the lowest i have found and also the postage
Always got a quick response for any question and receive the item in five days.
Thank you.

8 May 2012
Unprompted review
Rated 4 out of 5 stars

great customer service

Getting a part for a 30 year old Vauxhall from a company who come up online as Skoda dealers I didn't expect much success but, with a bit of help from staff member Sam Keenan the parts did arrive from Germany apparently and it was only £18 for the extra shipping ( two long exhaust parts).

5 May 2012
Unprompted review
Rated 5 out of 5 stars

100%

This is a very fantastic company, there services are excellent.
I order part from them for the servicing of my car and the part arrive the second day. It amazing and am so impressed .
Well done guys! Keep it up.
Sunday

2 May 2012
Unprompted review
Rated 5 out of 5 stars

Very happy first time customer

Managed to find the correct part very easily using the part number and found the price to be the best i could find. Very quick delivery and an all in all very easy transaction, will certainly use Wanapart again

1 May 2012
Unprompted review
Rated 5 out of 5 stars

First time customer

I contacted them to find out the correct parts for my focus as two types are listed. They then shipped the parts promptly and were half the cost of the ford dealer. I too will be using them again.

30 April 2012
Unprompted review
Rated 5 out of 5 stars

First time customer - very impressed

I ordered the part online (which i was very relieved to find as it seems its a rare part) and the next day i got a call from wanapart saying their supplier no longer stocked the part but were looking around to find it. Wanapart must have spent far too long helping me out for a £50 exhaust - but they found one two days later and got it to me by the weekend so i could fit it.
Needless to say i will be using them again!

30 April 2012
Unprompted review
Rated 5 out of 5 stars

Trustworthy

It's great to find a company within the motor trade that delivers the goods and does not try to rip you off. Great friendly service. Excellent communication and parts arrived exactly when they said they would. I would definately use them again.
Highly recommended

26 April 2012
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Their website is easy to navigate, delivery is prompt and prices are very good! I had to speak to customer services (Sam) and she was very helpful and got my question answered quickly. Once Wanaprt had received the exchange part (brake caliper), they called me to confirm then issued my refund almost immediately.

Would definitely use again and I'd highly recommend this company!

26 April 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look