Ordered coat from certeira 9 days ago #1400. Have had no communication from courier or from certeira despite having mailed them 3 times. Having now looked at trust pilot score for this courier I am no... See more
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Based on reviews, created with AI
Freight forwarding company specialising in imported goods to be sold online, working with many of the largest online marketplaces and providing fast and efficient transport for goods around the world. UK operations based in our new warehouse in Ipswich, Suffolk.
Units 49-51 Cranes Business Centre, IP3 9SQ, Ipswich, United Kingdom
Replied to 98% of negative reviews
Typically replies within 2 weeks
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My order was shipped on Nov. 4, my package was in Greensboro NC on Nov.13( Greensboro NC is 2 hours from my house). Delivery date was moved to the 19th and today’s the 19th and it still hasn’t showed up and the tracking is not up-to-date. They suck as a delivery service. Where is the management or the CEO or somebody? I hope Walmart stops using this service.

Reply from Wanbexpress
My package was shipped over 2 weeks ago was said to be “delivered” today. It was not delivered, and I’ve been home the entire time. Sadly my experience aligns with all of the other reviews posted here. WNBAA0397002682YQ is the tracking number.

Reply from Wanbexpress
I ordered a product two months ago,and still haven't received it

Reply from Wanbexpress
This shipping company is a complete scam. I had ordered 6 different items from Amazon, from different sellers, and every one of them was supposedly shipped with Wanbang Express. The orders stay stuck on "Out for Delivery" for 3 days, then it goes to "Held at carrier location", then the next day it supposedly gets delivered. Absolutely nothing that you order, and is shipped through Wanbang Express actually arrives.

Reply from Wanbexpress
I have ordered three different items on Amazon in the past month and they all shipped through Wanbang. None of them showed up. They always say out for delivery or delivered but they by no means ever actually arrive. This shipping company is terrible and if you ever buy something and it says it's going to be shipped through Wanbang, just know you are already F**ked
WNBAA0397758250YQ
WNBAA0395233965YQ
WNBAA0393392456YQ

Reply from Wanbexpress
STATES PACKAGE DELIVERED BUT WAS LEFT IN WINDOW IN BUILDING LOBBY CANNOT REACH WANB OR SHIPER NOT GOOD

Reply from Wanbexpress
This is a scam. I ordered razor blades from onbuy.com, which has a very good rating on Trustpilot... but the product has not arrived. On onbuy.com, I get the message: Great news! Your parcel is ready for you to collect from your chosen location.
But it's been three days now and the package still hasn't arrived. I am very disappointed with this service. I sent an email to onbuy.com but haven't received a reply. What worries me most is that when you click on “about us” on the wanbexpress.com tracking site... you end up on a page that doesn't exist.
Translated with DeepL.com (free version)

Reply from Wanbexpress
SCAMMED ME. did not arrive with amazon, ordered a hoodie and it says delivered 2 days ago. WNBAA0396281127YQ is my tracking number, not like it will actually ship lol

Reply from Wanbexpress
SCAM SCAM SCAM! I ordered weeks ago and the package still hasn’t left the facility. No tracking updates or communication. I ordered some pieces through Amazon and paid for express delivery. Be careful when purchasing products from Amazon and make sure this isn’t the company shipping, you will never receive the product. It’s a complete sham, they’re not even a legitimate shipping business.

Reply from Wanbexpress
I ordered a shirt from walmart.ca a month ago. Check the tracking number and it keeps saying Parcel processed at Shenzhen Sorting Centre. Last mile tracking number, every day for a month. What kind of service is this. Cant contact anyone, have no idea what is happening. Is this a scam? Tracking number WNBAA0390191127YQ

Reply from Wanbexpress
Ordered a Halloween costume for my daughter on 6th of of October. The delivery date just keeps getting pushed out. No way to really communicate with this company and amazon dont tell the courier until after you buy something. Well done for disappointing a child
My tracking number is WNBAA0389996847YQ
Dont think they care though

Reply from Wanbexpress
Ordered an item 2 months back without realising that it was not a UK based company but getting delivered from China. There is no update at all and from the tracking information, it doesn’t seem to have left China. Can I know the status of PD000000235444?

Reply from Wanbexpress
Obviously this is a fraudulent shipping company that Amazon sellers are pretending to use. Says they tried to deliver my package yesterday at 9:47. But guess what, no one came to my door and my cameras show no one there. They are ripping everyone off!

Reply from Wanbexpress
Ordered 2pairs of Chelsea boots not knowing they were coming from china,needless to say I never received them after spending $91.90,did some research after a month claiming they were delivered to my house on oct 7 in the am but I’ve never seen them to this day, I’ve emailed the company and all they say is delivered, and I don’t have them. I think all this china BS needs to stop it’s all a SCAM

Reply from Wanbexpress
JD0002233119531392
It’s been 17 days and still no sign of anything

Reply from Wanbexpress
Ordered a mini hidden camera on 18th September through Amazon prime and it showed 26 as delivery date but it never arrived I tracked the product and it was still not shipped and then I got a message saying sorry for delay and I can ask for a refund. I m still waiting for the delivery and it’s 7th October. Worst service ever

Reply from Wanbexpress
I ordered a ski mask to go with my costume for a convention on Sep 14 and this past weekend it never arrived it’s already Oct 6 still nothing. I ordered through Amazon and it says delivered but no package. It told me options to pick up my package but it didn’t give any options at all!!! Here’s my tracking #WNBAA0385191263YQ and it was great waste of time and money! Don’t order anything on Amazon that has Wanbang Express to shipped or delivered!

Reply from Wanbexpress
Worse company ever. Order an item through fruugo and they sent a message that your item is coming with wanb express. It supposed to be delivered 22th of September but still no sign of delivery. Every time check on there website, it still shows that company received data for pickup but no update . From 26 days is still standing in one spot. Even fruugo is worse then this company as they have no information about courier status.

Reply from Wanbexpress
Order number: WNBAA0379750651YQ
I ordered some items off of Amazon on 8/24 with an estimated delivery date of 9/17. I was surprised to get a notification on 9/7 from Amazon that an attempted delivery had been made by USPS (Wanbexpress were the original shippers, then after customs allegedly, USPS takes the package). I was home all day and no one attempted anything-and now my package was available for pick up but their was no details on where to pick it up. On 9/8 I got a notification my package was delivered but it never was. I even decided to give it time in case it was delayed. It’s now 9/30 and it’s no where to be found! The tracking number also doesn’t exist with USPS, only Wanbexpress who provides the tracking info and updates. The package didn’t even show up on my USPS informed delivery which takes pictures of my incoming mail and informs me of upcoming delivery’s. I need information ASAP because this package contained gifts!

Reply from Wanbexpress
Ordered an item September 10th and it said it was on its way the next day. However, in doing some digging, I found that the darn thing hasn't even left China!
I'm pissed because the Walmart app said, "shipped from NY", and now I find I'm dealing with China? Now it just says "delayed". WTH? This is something I really need. And I noticed that everyone else who complains on here gets the same AI generated response.

Reply from Wanbexpress
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