Warmer Home Grant Reviews 

70
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the efficiency and speed of the service, with many installations, including complex ones, completed quickly and within expected timeframes. Reviewers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, often noting their thorough explanations and tidy work. The overall process, from initial assessment to final installation, is often described as smooth and well-managed, leading to high satisfaction. However, some customers also noted that engineers occasionally worked late into the evening to ensure job completion, sometimes finishing well past typical hours.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the efficiency and professionalism... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication great, survey great. All done in one day, but started late so did not finish until midnight.

Rated 4 out of 5 stars

Office staff efficient and did all the paperwork quickly. Boiler fitted in 1 day. Not keen on the pipes put on the outside of the house. I did ask if they could be covered but didn't hear anything.... See more

Rated 4 out of 5 stars

Great communication from day 1. A quick comprehensive survey conducted that paved the way for a speedy installation of a new boiler. Everyone on the job that completed the work were polite and gave f... See more

Rated 4 out of 5 stars

Warmer homes fitted our boiler and removed our old back boiler and water cylinder, all within one day, hard workers they finished late but got the job done. Some danagedy caused but came the next day... See more


Company details

  1. Central Heating Service

Written by the company

Warmer Home Grant install heating system under ECO4 scheme. The ECO4 scheme is a government initiative that has been in place since April 2022. This program aims to help families with low incomes and encourage them to have energy-efficient homes. ECO4 is the fourth phase of the program that offers financial support for basic home repairs to people in need.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(70)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could leave zero stars I would

If I could leave zero stars I would. We have been left in the cold by this company who we made enquiries about with over a month ago.
We have submitted lots of evidence and were told that we were eligible for a boiler under the gove ECO4 scheme and after lots of back and fourth we were finally booked in for an install.
At 6pm the night before scheduled install we received a text message cancelling and saying that they would need to rebook. We chased daily for a week only to be told that we were no longer eligible for the ECO4 scheme due to an “update” with no further information.
Now I’m thinking this is a company which has copies of all of my personal documents!?

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Best Services Ever


The boiler is wonderful, heats up really quickly and has Amazing, quick service! The workmen fitted the boiler in a full day and were polite, friendly and cleaned up. made such a difference to my dad’s welfare! Superb service, we can’t thank you enough! Amazing, quick service! Thanks Muz for you kind followup inspection!
I am very grateful to all of you

Oliversmith NN144

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, quick service! The workmen fitted the boiler in a full day and were polite, friendly and cleaned up.
The boiler is wonderful, heats up really quickly and has made such a difference to my dad’s welfare! Superb service, we can’t thank you enough!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service
From start to finish i had a 5* service, the people that called me was so polite and kept me informed via calls and emails, and the work men were fantastic, got everything done and were so clean.
A massive Thank you too all of you

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Boiler replacement , excellent service

We are so grateful and thankful to the Warmer Home Grant team. The experience of finding a new heating system for my 100 year old mother was made easy and efficiently by the office team and the work was completed within a fortnight of the old boiler breaking down. We can’t praise enough the Engineers that came on the day (one of the coldest days for years) , they were pleasant, efficient, tidy and very competent. Thank you so much to Dean and his super team of engineers from GRF gas services , I can’t recommend them highly enough. My mother is home now and is managing to work the wireless thermostat quite easily as it’s straight forward and her house has never been so warm , she is so happy. Thank you to everyone involved , wonderful job.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

New boiler fitting experience

The fitting team arrived on time.
They were very professional and worked very hard and diligent the entire time they were at our property.
Did a very neat and tidy job.
We were very pleased with the boiler and service we received.
The aftercare was also excellent.
Would highly recommend this company.

Would highly recommend.

23 November 2024
Unprompted review

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