Warmer Home Grant Reviews 

70
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the efficiency and speed of the service, with many installations, including complex ones, completed quickly and within expected timeframes. Reviewers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, often noting their thorough explanations and tidy work. The overall process, from initial assessment to final installation, is often described as smooth and well-managed, leading to high satisfaction. However, some customers also noted that engineers occasionally worked late into the evening to ensure job completion, sometimes finishing well past typical hours.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the efficiency and professionalism... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication great, survey great. All done in one day, but started late so did not finish until midnight.

Rated 4 out of 5 stars

Office staff efficient and did all the paperwork quickly. Boiler fitted in 1 day. Not keen on the pipes put on the outside of the house. I did ask if they could be covered but didn't hear anything.... See more

Rated 4 out of 5 stars

Great communication from day 1. A quick comprehensive survey conducted that paved the way for a speedy installation of a new boiler. Everyone on the job that completed the work were polite and gave f... See more

Rated 4 out of 5 stars

Warmer homes fitted our boiler and removed our old back boiler and water cylinder, all within one day, hard workers they finished late but got the job done. Some danagedy caused but came the next day... See more


Company details

  1. Central Heating Service

Written by the company

Warmer Home Grant install heating system under ECO4 scheme. The ECO4 scheme is a government initiative that has been in place since April 2022. This program aims to help families with low incomes and encourage them to have energy-efficient homes. ECO4 is the fourth phase of the program that offers financial support for basic home repairs to people in need.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(70)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We can't thank this company enough

We can't thank this company enough for arranging new loft Insulation & a replacement boiler. The 2 guys that fitted the loft insulation were very good, they were polite & very professional. They explained everything thoroughly & they done an excellent job, clearing all their mess up afterwards. We can highly recommend TNA Plumbing and Heating Ltd for doing an excellent job with the boiler installation. Again these guys were very efficient, friendly & very professional. They arrived in the morning & worked none stop until the job was completed, clearing up their mess & taking away the old heating system. Very happy all round 😊

12 November 2024
Unprompted review
Rated 4 out of 5 stars

The boys were officiant and tidy with…

The boys were officiant and tidy with there work. The full process was quick from start to finish . There was a slight issue with existing pipe work and the boys came out that day to rectify it .

11 November 2024
Unprompted review
Rated 4 out of 5 stars

Very Happy!

The company that fitted the boiler (OJ Gas and Heating) was excellent. Lovely friendly guys, polite, punctual and professional. The loft insulation was done by another company who I wasn’t as pleased with. Language and communication was a real barrier and this made me feel out of control of the process. I now have an extractor fan in my bathroom which (in my opinion) could’ve been put in a much more discreet place than in the middle of my wall. I feel that I should’ve been asked before a giant hole was drilled right through my outside wall! I worried about the ECO4 Scheme being too good to be true, but I was eligible, and am very pleased with my new top of the range Worcester Bosch boiler and portable thermostat. Thanks Warmer Homes!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Having the warmer home grant has been…

Having the warmer home grant has been really beneficial, my boiler didn't work and with the colder months looming I was worried, it was easy to arrange and they sent someone out to me very fast, from the initial email enquiry to the boiler being fitted was all less than a month and I now have heating that works, the boiler looks good too. I couldn't praise it more, I am so happy to have stumbled across the scheme and very grateful.

21 October 2024
Unprompted review
Rated 2 out of 5 stars

bad experience, Leakey ceiling, messy job

I had bad experience with them, had leak from the ceiling which left the marks. radiator valves were installed badly and not working. Did messy job and left all the rubbish at my front door.
After many phone calls, someone came to inspect the work and made promise to correct the issues but no one turned up.

10 October 2024
Unprompted review

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