Warmflame Gas Ltd Reviews 

127
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being exceptionally professional, polite, and thorough during regular boiler servicing and various plumbing repairs. Communication is consistently highlighted as truly outstanding, with people appreciating prompt appointment updates, helpful notifications, and clear explanations of the work needed. Consumers also note that pricing is fair and transparent, offering great value for money alongside the high quality of work delivered. Reviewers repeatedly emphasize that the professional team always leaves work areas exceptionally clean and tidy, ensuring a smooth, dependable, and reassuring experience overall.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting prompt arrivals, thoroughness,... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and courteous during every interaction, from... See more

Customer service

Reviewers highlight high satisfaction with the customer service, frequently praising clear communication and... See more

User experience

Users describe positive interactions with user experience, highlighting an unrivalled and great service from... See more

Price

Clients share positive opinions on price, consistently noting that the charges are fair and set out clearly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took several visits from Mike and Ben to resolve an intermittent fault with my boiler. Each request for a return visit was dealt with promptly, together with the offer to leave me with electric hea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and communications they kept me informed at every stage and the charges were fair and set out before the work was undertaken. Sam who did the work for me was excellent and v... See more

Rated 5 out of 5 stars

Booked for an annual boiler service. I was advised by text when Mike was near and he arrived punctually. He explained what he was going to do, how long it would take and how to take payment. He took j... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Warmflame from start to finish. They installed a new shower, fitted new basin taps, and also serviced my boiler. Everything was done professionally, efficiently, and wi... See more

Company replied


Company details

  1. Plumber
  2. Central Heating Service
  3. Gas engineer
  4. Radiator repair service

Written by the company

Warmflame Gas Ltd is a family-run plumbing and heating business with over 15 years of experience. We proudly serve customers across Stockport, South Manchester, and North Cheshire, offering a professional, reliable, and responsive service. Please get in touch with us, and we will be happy to help. ☎️ 07375804414 💻 info@warmflamegas.co.uk ✅Gas Safe Registered ✅DBS Checked Engineers ✅Chartered Institute of Plumbing & Heating Engineers (CIPHE) ✅British Plumbers Employers Council (BPEC) RELIABLE & RESPONSIVE - At Warmflame Gas, our promise to you is simple: - We’ll treat you and your home with the utmost care and respect. - We take pride in our professional approach and guarantee all work and parts. - We do exactly what we say we will—no surprises. - We understand the importance of swift communication and will always respond efficiently. - For your peace of mind, we are fully insured. All our engineers are Gas Safe registered, DBS checked, and hold the necessary qualifications to ensure every job meets the highest standards. Warmflame Gas Ltd cover most domestic plumbing, heating and gas services including the following: Boiler Servicing Boiler Breakdown & Repairs Boiler Care Service Plans General Plumbing Landlord Gas Safety Certificates Central Heating Maintenance Central Heating Upgrades Gas Fire Servicing Underfloor Heating Services Radiator Installation Upgrade of domestic water main into property Unvented Systems Hot Water Cylinders Complete Bathroom Renovation Wetroom Installations Leak Diagnostics & Repair Radiator Draining Blocked Drains and Toilets Dripping Taps Heat Pump Installation, Maintenance & Repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(127)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warmflame gas have been servicing my…

Warmflame gas have been servicing my boilers for over 10 years. Mike Hertel is always reliable & punctual, sending texts to indicate time of arrival. He is very polite & gives clear explanations of what he is doing & what else might need doing in future. For example, when my old boiler needed replacing his advice was excellent, installation quick & the house was left clean.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Mike responded quickly to our enquiry and arrived on time

Mike responded quickly to a request to look at a job. Advised what he would do to correct the problem and within a couple of hours we received the estimate for the job. Once we accepted the estimate the job was completed by Ben a couple of days later.
Both Mike and Ben were respectful of our property. We would have no problem recommending them.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

I have used this company for several…

I have used this company for several years now as I find them very reliable for any issues I’ve had when it comes to the boiler, they came to do the Annual boiler check and they also came back the next day to install a new kitchen tap as I mentioned the old one was faulty, great service as always! Would highly recommend!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, Trustworthy & Great Value

I recently needed a job done in my home in Poyton. Great communication throughout and the work was done to a very good standard. I would highly recommend for anyone requiring a trustworthy and reliable gas or plumbing engineer which is reasonably priced.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Friendly punctual and efficient.

I have used Mike to do our yearly landlord boiler service and safety checks for many years now. Never had a complaint, always efficient, friendly and knowledgeable. So glad to have found such a trustworthy professional.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Friendly service taking care to make…

Friendly service taking care to make sure customer happy.

2 April 2024
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Janice for your wonderful review, we're so glad you're happy and it is always our number 1 priority! This job took place in: Heaviley, SK2.

Rated 5 out of 5 stars

Excellent

Excellent service as always, professional and polite and reasonably priced.

2 April 2024
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your review Eleanor! We're so glad we can provide you with such excellent service! This job took place in: Hazel Grove
SK7

Rated 5 out of 5 stars

Warmflame are offer a very professional

Warmflame Gas offer a very friendly, professional, knowledgeable and thorough service. I have used them for years for both my personal and rental property. Wouldn't hesitate to recommend them.

25 March 2024
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you so much for your review Helen, it's always appreciated! We're so glad we give you such knowledgeable and friendly service for many years! These jobs took place in: Woodsmoor
SK2 and Edgeley
SK3

Rated 5 out of 5 stars

Reliable

We have used Mike several times and have always been impressed with his punctuality, communication and attention to detail. Would highly recommend.

18 March 2024
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Hi Chris! Thank you for your review. We're thrilled we provide you with such punctual and efficient service as well as keeping you in the loop😊 This job was completed in:Northenden
M22

Rated 5 out of 5 stars

Had a filter removed from my basement…

Had a filter removed from my basement and new one fitted under my boiler.
Mike was very tidy and explained how he would do the job etc. Checked everything was working before he left. I have had a few jobs done with Mike and his team and highly recommended. Thx again.

25 January 2024
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Hi Ian,

Thank you for leaving us some great feedback 👍. It means a lot, and your repeat long term custom is much appreciated 😊.

This was a central heating job in Heaton Norris, SK4.

Rated 5 out of 5 stars

Great service

As always the service was great and reliable, I can recommend Warmflame without a doubt!

17 January 2024
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Very kind of you to say so Alessandra, it’s our pleasure to have looked after you.

Thank you for your lovely review, and for becoming a member of our service plan club 👍.

This was a boiler repair and boiler service in Didsbury, M20.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and very thorough work. I was delighted with the service, follow up and communication throughout. I will definitely be using them in the future.

19 December 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

We’re really delighted that you’re delighted Karen 😁.

Glad to have been of service and Thank you for your wonderful review.

As a company we pride ourselves on having a reliable & responsive customer journey with great communication, and are really pleased that you’re more than Happy!

This was a gas fire service in Poynton, SK12.

Rated 5 out of 5 stars

Happy customer

A recent issue with some part of boiler/pipes leaking was quickly and efficiently diagnosed and resolved. Mike was quick to respond to my plea for help and I was happy to leave keys for him to enter the property in my absence which is a big help when I can't take time off to be there. One very relieved and satisfied customer!

8 December 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

This was quite a pesky leak to find Jane, and I know that this caused you some concern as where it was coming from 😬.

So pleased to have solved this problem for you, and Thank you for your continued repeat business over the years.

This was a central heating repair in Heaton Chapel, SK4.

Rated 5 out of 5 stars

Mike and Sam did a very thorough…

Mike and Sam did a very thorough service on my longstanding faulty boiler. It’s a 10/10 from us, all running smoothly now, thank you👍🏼

21 November 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

We're very pleased that you are pleased Kevin, and can understand the frustration you guy's have had with a boiler not functioning correctly.

Thanks for the 5 star review!

This was a boiler service and repair in Sale, M33.

Rated 5 out of 5 stars

Excellent gas service engineers

We had great problems finding someone who could fully service our ATAG boiler. Mike and Ben came to our rescue. They were very meticulous and gave good advice on some issues we had. We will have them back next year. Highly recommended. They even got Cadent out to check our outside gas pressure which is a free service. See you next year guys.

16 November 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Hi Keith,

It was our pleasure to service your ATAG boiler and thus solve your problem of finding someone to do it.
We really appreciate your 5 star review and positive feedback.

This was an annual boiler service in Hazel Grove, SK7.

Rated 5 out of 5 stars

Really pleased with the professional…

Really pleased with the professional service and care given by Mike and his team working in my home to replace my radiators.
Thank you for your careful attention to detail and guidance
to improve the efficiency of my gas central heating system
It was great to be informed by text of your estimated arrival time and Mike was happy to discuss my questions at all times.
I will be using him again for my gas boiler servicing and further heating work and happy to recommend him

11 October 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Ann, we really are grateful for your fantastic review and we’re pleased that your pleased with the work that was carried out.

You will definitely notice the efficiency and feel the comfort in your home with the new radiator’s.

This was a multiple radiator replacement job in Wilmslow, SK9.

Rated 5 out of 5 stars

Warm fine, Gas.

I have worked with Mike from Warmflame Gas over the last few years. Mike has serviced boilers and done installation work on residential properties for me. I employ a lot of trades people and I can say that Mike is the most professional tradesman that I have ever had a pleasure of working with. The quality of his work is 2nd to none, his prices are reasonable, and most of all he is totally reliable and scrupulously honest. If you need Gas work done, I can’t recommend him highly enough.

25 September 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Wow, Thank you so much Mark for your kind words, they’re very much appreciated and mean a lot to my Company.

Likewise it’s been a pleasure for Warmflame Gas Ltd to serve you and your tenants over the last few years and we’re grateful and thankful for your long term custom!

This was annual boiler servicing, Landlords gas safety checks, plumbing & heating work carried out in Dukinfield, SK16.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Sorted out the boiler issue I had, in a quick and efficient way. Contacted to advise when parts arrived earlier than expected enabling a quicker remedy.

14 September 2023
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Hi Andy,

Thank’s for taking the time to leave me a great review. It’s really appreciated!

We’re very Happy that your boiler is now working 😀.

This was a boiler breakdown/repair job in Dukinfield , SK16.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look