Watch Collecting Reviews 398

Good advise and close communication. Any questions were met with an immediate response from Fleur Dubois and she also helped me in getting photographs taken at the compan's office.
When the auction was coming to a conclusion I had conversations with Fleur regarding the reserve which helped the sale and meant the original reserve was almost achieved.

The whole process was simple and efficient. Mark couldn't have been more helpful, and was always at hand to answer any queries. I've used other auction sites in the past and Watch Collecting is by far the best.

Straightforward and great communication with the consultant at Watch Collecting. I will use them again

I received excellent service and support in my recent purchase via the auction platform. A very minor issue was addressed quickly and sensibly, and the watch (entirely as described) was in my possession within a short period of time. Will no doubt use again.

Fantastic and easy experience selling my Patek Philippe. Fleur was super helpful and quick to answer any queries I had. Would definitely use again.

Very disappointing experience
Genuinely bid on a watch and person I was up against over bid by £22,000 so stopped any further bids from me
When I queried this I was told genuine mistake and they have come to an agreement
So basically bid what you like and agree the sale after so genuine buyers have no chance
Will never use again

Professional service from Natalie and good communication.

Everything worked exactly as it should’ve . This site was recommend to me by other serious watch purchasers and I would now recommend to others.

The customer help after the purchase is perfect, thank you so much for everything!

Excellent service from start to finish. Very pleased.

Very easy to use, brilliant customer support and aftercare. Low fees for the buyers and no fees for the sellers! Highly recommend

From start to finish either selling or buying watches the service has been first class.

Fleur and Alex were fantastic! Sold an AP for me, quickly and hassle free. Fleur was a pleasure to deal with.

Dealt with Oliver Roberts from start to finish regarding the sale of my watch. I was invited to the office to take advantage of their professional photography to paint the best picture of my watch to potential clients. The watch sold first time round at a figure that I was very happy with. I found the guidance provided during the service and the auction very helpful. Couldn't of asked for better service from Oliver and the team. Happy Customer!

Great service. Simple and effective way to buy and sell quality items

Very easy to deal with Watch Collecting. Seamless process throughout the sale.

I was introduced to Hugo Malien, who has really done a tremendous job.
I look forward to work with Hugo again in the near future.

Fleur has been outstanding in supporting the auction for my watch and smoothly managing the entire process from the watch collection to shipping it to the buyer. Highly recommended!

Bought a watch which the vendor had already sold. Then had to be told to wait upto 10 days for a refund on my buyers premium. Very quick to take money and slow to refund it. Poor service start to finish. Greedy commission hungry staff. Buyers beware.... they did offer me a buyers fee reduction... this was quoted 5% of the buyers fee.... probably the equivalent to around 30 to 40 pounds. As I said greedy commission hungry staff