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Watches of Wales Reviews 

510
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exciting competition formats, highlighting the transparency and fair chances of winning stunning, high-quality watches and other high-end prizes. Many people appreciate the excellent service and professionalism from the staff, who are described as helpful, knowledgeable, and friendly, often going above and beyond to assist. The overall user experience, from entering competitions to purchasing or selling items, is frequently noted as smooth, efficient, and straightforward, making every interaction a pleasure. Though some people expressed disappointment about not winning competitions, they generally acknowledged the fairness and competitive odds offered.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the quality and variety of... See more

Competition

Clients share positive opinions on competition, with many reviewers describing them as amazing, honest, fair,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as outstanding, excellent, and... See more

User experience

People report positive experiences with user experience, consistently describing it as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

I contacted Paul about my Rolex valuation and his level of service was outstanding , going over and above to help me. He’s so helpful and has amazing knowledge about the brand. I would highly recommen... See more

Company replied


Company details

  1. #34 of 130 best companies in Watch shop
  2. #73 of 288 best companies in Jewellery shop

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(510)

383 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

After two years of waiting for a Rolex AD to supply a watch , a friend recommended Watches of Wales … After a telephone conversation I requested a Deepsea James Cameron 2025 ( full set ) within a week a watch was sourced and on my wrist … a great service, very competitive price . Highly recommend Watches of Wales

15 May 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Simon

Thank you for the fantastic review! We’re delighted we could source your Deepsea James Cameron 2025 so quickly after such a long wait.

Enjoy the watch, and we truly appreciate your recommendation.

All the best, The WOW Team

Rated 5 out of 5 stars

The range of potential prizes is very…

The range of potential prizes is very good.
Some really nice pieces to add to a collection.
Very easy to enter and a competitive price for the odds offered.
Of course always disappointing when your number doesn't come up but.....you gotta be in it to win it.
Most of us can't afford to buy one of the prizes on offer so it's worth a punt.
All of the winners in the gallery took the chance and it paid off. The only way to join them is to enter!

13 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Steve

Thank you for the fantastic review. We’re pleased to hear you enjoy the variety of prizes and the value we offer.

You’re absolutely right, you have to be in it to win it! Best of luck in the draws ahead, and we hope to see you featured in our winners gallery soon.

All the best, The WOW Team

Rated 5 out of 5 stars

Great Service

Had a great experience with Watches of Wales. The guys were quick, professional, and excellent service from start to finish. Everything was handled smoothly and efficiently, and I’ll definitely be using them again soon. I’ll also be recommending them to my friends and family. Highly recommended!

13 May 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Joe

Thank you for your kind review. We’re delighted to hear you had a great experience with our team and that everything was handled smoothly from start to finish.

Your recommendation means a great deal to us, and we look forward to assisting you again soon.

All the best, The WOW Team

Rated 5 out of 5 stars

I've been a customer of watches of…

I've been a customer of watches of wales for over twenty years. Their products and customer service are excellent!

10 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Ruth

Thank you for your continued custom over the past 20 years. We truly appreciate your loyalty and are delighted to hear you’ve been pleased with both our products and customer service. We look forward to serving you again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Excellent company

Excellent company, always putting on great competitions. Very easy to use the website

8 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Richard

Thank you! Great to hear you’ve had a good experience with both the competitions and the website. We’re always working to keep things simple, smooth, and as exciting as possible for everyone taking part. ⌚🔥

All the best, The WOW Team

Rated 5 out of 5 stars

Great watches

Amazing competitions giving everyone an opportunity to win a great watch

10 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Michael

Really appreciate the kind words! We’re passionate about making luxury watches more accessible, so it’s great to hear you enjoy what we’re doing with the competitions.

Thanks for the feedback and we hope to see you land a big win soon! ⌚🍀

All the best, The WOW Team

Rated 5 out of 5 stars

It’s great that anybody can own a Rolex…

It’s great that anybody can own a Rolex because of watches of Wales.

10 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hello Hayden

Thanks so much! That’s exactly what we’re all about, giving more people the chance to own incredible watches like Rolex without the usual huge price tag. Good luck in the competitions! ⌚🙌

All the best, The WOW Team

Rated 5 out of 5 stars

Amazing

Fantastic!

8 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Alan

Amazing and Fantastic! We'll take that 🙂 Thank you so much!

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to order tickets

Easy to order tickets

8 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Corinne

Thanks for the feedback, we do our best to ensure the whole process is user friendly.

All the best, The WOW Team

Rated 5 out of 5 stars

I bought a Rolex from this company some…

I bought a Rolex from this company some time ago and now regularly enter their competitions.
At first I was slightly sceptical and worried about such a large purchase online. I didn’t need to be. They stayed in contact the whole way through the process answering any questions and ensuring I had peace of mind all the way. Excellent company. Excellent service and a fantastic pride and joy watch.
And now with the competitions you can win fantastic watches for less than £20. Incredible!!

10 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Paul

Thanks so much for the great review! We’re really glad to hear your first Rolex purchase with us gave you confidence and peace of mind.

Buying a luxury watch online can feel like a big step, so it’s great to know our team helped make the whole process easy and reassuring from start to finish.

Good to hear you’re enjoying the competitions too! Giving people the chance to win for under £20 is something we love doing, so your support means a lot to us.

Enjoy the Rolex and good luck in the next competitions! ⌚🙌

All the best, The WOW Team

Rated 5 out of 5 stars

Competition win.

I was lucky enough to win one of the flash competitions. Tag aquaracer. After a bit of back and forth (all my fault as was working away) . And had to cancel my appointment for collection. They sent it out to me. It arrived a day later. Amazing service and the watch it beautiful. These guys are top notch.

1 May 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Clive

Thank you for the brilliant review, and huge congratulations again on winning the TAG Heuer Aquaracer!

No problem at all regarding the collection arrangements, we completely understand that work and life can get in the way sometimes. We’re just glad we could get the watch safely out to you and that it arrived quickly.

It’s fantastic to hear you’re happy with both the service and the watch itself. Your support means a lot to us, and we really appreciate you taking the time to leave such a great review. Enjoy the Aquaracer, and best of luck in future competitions! ⌚🙌

All the best, The WOW Team

Rated 5 out of 5 stars

A really decent Co in a sea of sharks

I like the quality of the watches and they are not always the obvious and usual offerings that many other platforms offer as prizes. Plus the low number means you hgave much better odds of being a luck recipient.

5 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Richard

Thank you so much for the fantastic review! We really appreciate your kind words.

We work hard to offer quality watches that stand out from the crowd, so it’s great to hear that’s something you value. Keeping the competitions fair with lower ticket numbers is also a big part of what we’re about, giving everyone a genuine chance to win.

Thanks again and best of luck in the upcoming draws!

All the best, The WOW Team

Rated 5 out of 5 stars

Just won a bb58

Just won a bb58. Been wanting one for the last few years saw watches of wales had one in a flash competition so thought id give it a go and i won. Second flash competition ive won now. Came in the post the next day as well. Love how much the mix it up in their competitions . Fingers crossed for tge daytona.

1 May 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Daniel

Congratulations on the BB58 win! We’re thrilled it finally made its way to your wrist, especially after a few years of waiting. Two flash wins is an incredible run, fingers crossed that Daytona luck continues for you!

All the best, The WOW Team

Rated 5 out of 5 stars

All went very smoothly

All went very smoothly

5 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hello

That is great to hear, thanks for your feedback.

All the best, The WOW Team

Rated 5 out of 5 stars

WoWales

Great prizes and plenty of variety of watches to win

4 May 2026
Watches of Wales logo

Reply from Watches of Wales

Thanks Graham!

We love keeping the line up fresh, wishing you the best of luck.

All the best, The WOW Team

Rated 5 out of 5 stars

Another fab competition

Another fab competition. Fingers crossed

4 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Mike

Thank you! Best of luck in the draw, we’ve got our fingers crossed for you too! 🤞

All the best, The WOW Team

Rated 5 out of 5 stars
Watches of Wales logo

Reply from Watches of Wales

Hi Nick

We are committed to keeping our entry prices low and limiting the number of tickets for every draw to ensure the best possible odds.

Thanks for your feedback on prizes we have on offer. Best of luck in the next draw!

All the best, The WOW Team

Rated 5 out of 5 stars

The thought of winning a Rolex for 20…

The thought of winning a Rolex for 20 quid

1 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Mark

It’s an exciting thought, isn’t it? We love being able to offer the chance to own a dream timepiece like a Rolex for a low cost.

Thanks for the review.

All the best, The WOW Team

Rated 5 out of 5 stars

Selling goods

It was easy to book an appointment online to sell goods. They was very friendly and professional. Fair price offered and it was a no fuss process. Overall great customer experience and would happily use again👍

1 May 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Jemma

Thank you so much for your kind words! We are thrilled to hear that you found our online booking system easy to use and that our team provided a friendly and professional service.

We pride ourselves on offering fair prices and a "no fuss" experience for our clients, so it’s great to know we hit the mark for you. We truly appreciate your recommendation and look forward to welcoming you back again in the future! 👍

All the best, The WOW Team

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