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Watches of Wales Reviews 

504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exciting competition formats, highlighting the transparency and fair chances of winning stunning, high-quality watches and other high-end prizes. Many people appreciate the excellent service and professionalism from the staff, who are described as helpful, knowledgeable, and friendly, often going above and beyond to assist. The overall user experience, from entering competitions to purchasing or selling items, is frequently noted as smooth, efficient, and straightforward, making every interaction a pleasure. Though some people expressed disappointment about not winning competitions, they generally acknowledged the fairness and competitive odds offered.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the quality and variety of... See more

Competition

Clients share positive opinions on competition, with many reviewers describing them as amazing, honest, fair,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as outstanding, excellent, and... See more

User experience

People report positive experiences with user experience, consistently describing it as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

I contacted Paul about my Rolex valuation and his level of service was outstanding , going over and above to help me. He’s so helpful and has amazing knowledge about the brand. I would highly recommen... See more

Company replied


Company details

  1. #31 of 130 best companies in Watch shop
  2. #71 of 289 best companies in Jewellery shop

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

504 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(504)

376 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Company To Do Business With

I spend my life in a wheelchair & am unable to go out without my husband. I wanted to buy him a Rolex for his 60th without him knowing & so got in touch with Watches of Wales. The service I received from Jordan was exemplary. Nothing was too much trouble.
A first class Company to do business with, nothing is too much trouble.
Have just entered one of their regular competitions to try & win the dream watch - a Daytona - never won anything in my life, but wow it would feel good to go out with a Rolex on & you’ve gotta be in it to win it! Fingers crossed 🤞 🙂

30 May 2026
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Reply from Watches of Wales

Hello Anne

Thank you so much for your wonderful review. Jordan is delighted he was able to help make your husband's 60th birthday surprise so special.

It means a lot to hear that you found our service first class. Best of luck in the competition, we'll be keeping our fingers crossed for you too! 🤞⌚

All the best, The WOW Team

Rated 5 out of 5 stars

Cracking prizes and really good odds of…

Cracking prizes and really good odds of winning 👍🏻

29 May 2026
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Reply from Watches of Wales

Hi Tony

We're delighted you're enjoying the prizes and great odds. Best of luck in the upcoming draws, and thanks for leaving a review⌚🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Great easy to order

Great easy to order, always helpful to assist

26 May 2026
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Reply from Watches of Wales

Hey Richard

Thank you! We’re glad you found everything easy and helpful, we really appreciate your review!

All the best, The WOW Team

Rated 5 out of 5 stars

An amazing chance to win stunning…

An amazing chance to win stunning watches and other high-end prizes – it really doesn’t get better than this! Highly recommend Watches of Wales to anyone who loves quality, excitement, and the thrill of winning something special.
Just wish my luck would kick in so I could finally win one! 😄⌚

27 May 2026
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Reply from Watches of Wales

Hello Colin!

Thank you for the brilliant review! We’re so pleased you’re enjoying the excitement and variety of prizes on offer. Comments like this mean a lot to the whole team.

Don’t give up on the luck just yet, every competition could be the one 🤞⌚ Thanks again for your feedback and best of luck in the next draw!

All the best, The WOW Team

Rated 5 out of 5 stars

Excellent company brilliant competition…

Excellent company brilliant competition well organised

27 May 2026
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Reply from Watches of Wales

Hey Michael

Thank you for the great feedback! We’re obviously delighted to hear you enjoyed the competition and found everything well organised.

Your support means a lot to us, and we hope to see you entering again soon!

All the best, The WOW Team

Rated 5 out of 5 stars

The competition entry was very easy and…

The competition entry was very easy and straightforward. Sadly this was the first postal entry I’ve had accepted in a long time and I think that’s only because of the length of the competition in question. 100% would buy an entry from again, just wish they were more consistent with their acceptance of postal entries.

2 May 2026
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Reply from Watches of Wales

Hi Luke

Thank you for taking the time to leave your feedback. We’re really pleased to hear that you found the competition entry process easy and straightforward, and that your postal entry was successfully accepted.

We appreciate your comments regarding postal entry consistency. All postal entries are processed in line with our competition terms and timeframes, particularly for shorter or high-demand competitions where entries can close or sell out quickly. We always encourage entrants to allow plenty of time for delivery to help avoid disappointment.

Thank you again for your feedback, it’s genuinely appreciated, and we hope to see you entering again soon. Best of luck in future competitions!

All the best, The WOW Team

Rated 5 out of 5 stars

Great competitions

Great competitions, amazing business

24 May 2026
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Reply from Watches of Wales

Hello Joanne

Thanks for the kind words! We’re thrilled you’re enjoying the competitions and really appreciate your support of the business 🙌

All the best, The WOW Team

Rated 5 out of 5 stars

Awesome site would defo recomend

Awesome site would defo recomend
Ive won a rolex from them

24 May 2026
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Reply from Watches of Wales

Hey James

Thanks so much for the review and huge congratulations on winning a Rolex! 🎉 We really appreciate the recommendation, that was an amazing prize to win!

All the best, The WOW Team

Rated 5 out of 5 stars

Always good prizes from a trusted site

Always good prizes from a trusted site. Still waiting for my first win lol

21 May 2026
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Reply from Watches of Wales

Hi Gareth

Thanks for the great review and continued support! We’re glad you’re enjoying the prizes and trust the site, fingers crossed your first win is just around the corner 🤞

All the best, The WOW Team

Rated 5 out of 5 stars

Entered the watch giveaway competition…

Entered the watch giveaway competition for the Tudor Black Bay. Was my first time entering and only bought one ticket! Got a phone call from the team and they are a very nice and helpful! They are organising sending the watch out for next day delivery! Very impressed!

21 May 2026
Unprompted review
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Reply from Watches of Wales

Hey Matthew

Thank you for this feedback! Congratulations again on winning the Tudor Black Bay, not bad for just one ticket - that was incredibly lucky!

We’re delighted you had a great experience and we hope you enjoy your new watch.

All the best, The WOW Team

Rated 5 out of 5 stars

Great communication

Great communication, great website

17 May 2026
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Reply from Watches of Wales

Hi Anthony

Thank you for the great feedback! We’re so pleased to hear you had a positive experience with both our comms and website. We really appreciate your feedback!

All the best, The WOW Team

Rated 5 out of 5 stars

Dreams really do come true!

Fantastic experience picking up our competition prize. Jordan and Paul were so welcoming and spent significant time with us, sharing watch passions. Huge thanks again, and keep up the good work - dreams really do come true!

20 May 2026
Unprompted review
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Reply from Watches of Wales

Hey Sarah

Thank you so much for the kind words! It was an absolute pleasure meeting you both and sharing in the excitement of your win. Jordan and Paul are thrilled to see this review 🙂🙂🙂

Enjoy your prize, and thank you again.

All the best, The WOW Team

Rated 5 out of 5 stars

One of the fairest comps out there at…

One of the fairest comps out there at the moment, I just haven't got me win yet. But its on the horizon I can feel it.

14 May 2026
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Reply from Watches of Wales

Hi Rhys

We’re really pleased to hear you’re enjoying the competitions, and we’re keeping our fingers crossed that your win is just around the corner.

All the best, The WOW Team

Rated 5 out of 5 stars

Great Service

After two years of waiting for a Rolex AD to supply a watch , a friend recommended Watches of Wales … After a telephone conversation I requested a Deepsea James Cameron 2025 ( full set ) within a week a watch was sourced and on my wrist … a great service, very competitive price . Highly recommend Watches of Wales

15 May 2026
Unprompted review
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Reply from Watches of Wales

Hey Simon

Thank you for the fantastic review! We’re delighted we could source your Deepsea James Cameron 2025 so quickly after such a long wait.

Enjoy the watch, and we truly appreciate your recommendation.

All the best, The WOW Team

Rated 5 out of 5 stars

The range of potential prizes is very…

The range of potential prizes is very good.
Some really nice pieces to add to a collection.
Very easy to enter and a competitive price for the odds offered.
Of course always disappointing when your number doesn't come up but.....you gotta be in it to win it.
Most of us can't afford to buy one of the prizes on offer so it's worth a punt.
All of the winners in the gallery took the chance and it paid off. The only way to join them is to enter!

13 May 2026
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Reply from Watches of Wales

Hey Steve

Thank you for the fantastic review. We’re pleased to hear you enjoy the variety of prizes and the value we offer.

You’re absolutely right, you have to be in it to win it! Best of luck in the draws ahead, and we hope to see you featured in our winners gallery soon.

All the best, The WOW Team

Rated 5 out of 5 stars

Great Service

Had a great experience with Watches of Wales. The guys were quick, professional, and excellent service from start to finish. Everything was handled smoothly and efficiently, and I’ll definitely be using them again soon. I’ll also be recommending them to my friends and family. Highly recommended!

13 May 2026
Unprompted review
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Reply from Watches of Wales

Hi Joe

Thank you for your kind review. We’re delighted to hear you had a great experience with our team and that everything was handled smoothly from start to finish.

Your recommendation means a great deal to us, and we look forward to assisting you again soon.

All the best, The WOW Team

Rated 5 out of 5 stars

I've been a customer of watches of…

I've been a customer of watches of wales for over twenty years. Their products and customer service are excellent!

10 May 2026
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Reply from Watches of Wales

Hi Ruth

Thank you for your continued custom over the past 20 years. We truly appreciate your loyalty and are delighted to hear you’ve been pleased with both our products and customer service. We look forward to serving you again in the future.

All the best, The WOW Team

Rated 5 out of 5 stars

Excellent company

Excellent company, always putting on great competitions. Very easy to use the website

8 May 2026
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Reply from Watches of Wales

Hey Richard

Thank you! Great to hear you’ve had a good experience with both the competitions and the website. We’re always working to keep things simple, smooth, and as exciting as possible for everyone taking part. ⌚🔥

All the best, The WOW Team

Rated 5 out of 5 stars

Great watches

Amazing competitions giving everyone an opportunity to win a great watch

10 May 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Michael

Really appreciate the kind words! We’re passionate about making luxury watches more accessible, so it’s great to hear you enjoy what we’re doing with the competitions.

Thanks for the feedback and we hope to see you land a big win soon! ⌚🍀

All the best, The WOW Team

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