Watchmaster now CHRONEXT has stolen my watch . Because of a breach in their security in Germany, they were stolen all their watches. It's been 2 years I am trying to get my money back. DO NOT TRUST W... See more
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See what reviewers are saying
Purchased an exceptionally priced Breitling Superocean at 12.30pm on Thursday 1st December 2022 via bank transfer. Despite my initial concerns, watch with box, papers was received, very well packaged... See more
Recently sold my 2021 Tag Heuer Monaco, did take around 5 months but I wasn’t in a major rush to sell. Excellent communication from start to finish, payment rcvd swiftly after the two week cooling per... See more
For the past two days I have constantly tried to contact watch master by telephone, but to no avail, they will not answer the phone. I have also emailed them but only received a reply with a refere... See more
Company details
Information provided by various external sources
Watchmaster was founded in Berlin, Germany in May 2015 by Stephan Heller and Ronny Ahlswede and has been operating actively on the market since. The company quickly established itself within the luxury watch market and prides itself on using an innovative internet technology in digital trade. In addition, Watchmaster provides competent and tailored consultation.
Contact info
Charlottenstraße 60, 10117, Berlin, Germany
- +49 30 30 80 6565
- info@watchmaster.com
- watchmaster.com
Love my Cartier Calibre Diver.
I have now been a proud owner of my Cartier Caliber de Cartier Diver for a few weeks. I can happily report back to you that I am very happy with my choice of both which watch I bought and the choice of where this was ordered from. Watchmaster has delivered to me Completely in accordance with the agreement a watch with top quality at the agreed price and at the right time. I therefore thank you for a good deal.
Best regards,
Bror Sture Normann
Very happy with Watchmaster
Sold Tag Heuer Carrera through watchmaster. The administrative process was explained clearly and support was quickly there for questions. Had to wait a few months for the watch to sell but this was not a problem and was paid very quickly after sale
Recently purchased a JLC Reverso…
Recently purchased a JLC Reverso Squadra. Top notch service. Really fast and professional and had the best price by far. Definitely would deal with them again
I have to say watchmaster provided an…
I have to say watchmaster provided an excellent service
They delivered everything they promised
Carelle was particularly helpful and kept us informed of the progress of our sales at qll time
Thanks Watchmaster
Very satisfied
Very satisfied with the outcome of selling my watch with Watchmaster. Easy and straight forward process. Will definitely recommend.
To be honest I was a bit sceptical…
To be honest I was a bit sceptical about selling my watch this way but have to say that having done so I was completely satisfied with the outcome.
I got more money than I expected which is always a pleasant surprise.
The sale took three months from start to finish and would definitely use them again in the future.
The communication throughout was spot on and they are very professional.
I recently used watchmaster to sell my Rolex
I recently used watchmaster to sell my Rolex watch. From valuation through to sale it was a great service.
Commission and charges were transparent from the start, the service was excellent really professional.
Money was bank transferred no issue. My watch took 8 weeks from valuation to the proceeds being in my bank.
I would have no issue using these guys again.
Overdelivered on speed and condition. Great job.
Bought a watch from them through Chrono24. They sent the watch quicker than anticipated and in better condition than it appeared on the pictures. Only to recommend!
Highly recommend
First purchase from Watchmaster. Shipping was very quick and the condition of the watch was excellent. As promised. Highly recommend. Will definitely use their services again!
Sale of AP Royal Oak
I sold my watch through watch master with the help of Carelle My watch consultant . She explained and took me through the stages of the sale . Everything went as planned and I would definitely recommend both watch master and Carelle .
These guys are first rate
These guys are first rate , the process worked exactly as described and the payment method was very straightforward. Highly recommend if you want to sell a valuable watch and are anxious about getting ripped off. Barry and his team are super.
Purchased a watch from them on…
Purchased a watch from them on Chrono24. I ended up cancelling the transaction 4 weeks after I bought it because they had still not sent it. It was if they did not even have the watch to sell. Terrible customer service. If I ran a business like this I would not have any customers. Very bad service.

Reply from Watchmaster.com
Top Service, 1A Produkt - Rolex Datejust 41mm
Super Service, Produkt war im 1A Zustand - Rolex Datejust 41mm
The experience was great and easy from…
The experience was great and easy from end to end. The watch has been perfectly described, and the packaging to protect it very qualitative. I will buy another one for sure as it was really smooth process. Congrats to your team guys !
Watchmaster delivered the service they…
Watchmaster delivered the service they said in their contract and sold my Cartier watch at an excellent price. I would not hesitate to use Watchmaster again and can highly recommend them.
Bought a Rolex deep sea the price was…
Bought a Rolex deep sea the price was unbelievably good for this watch compared to other companies. Received very quickly slight problem but was resolved quickly.
My Rolex was only 3 years old but the…
My Rolex was only 3 years old but the ‘grape red’ dial has since been withdrawn and it had gone up in value. Watchmaster were excellent in securing a very good price and kept me updated on progress.
Good
Good. Service and communication. Took a long time to sell but pleased with result. R. Lambert
Great customer service.
Great customer service all the way
Great customer service all the way. I’d definitely trust Watchmaster with selling or buying a watch again.
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