Watch Specialists Ltd Reviews 17

My wife decided she wanted an automatic watch. While browsing, we came across a vintage-ish Oris Titan lady’s 29mm with a gorgeous blue dial and a blue rubber strap. She absolutely loved it. Upon close inspection though, you could see cracks in the strap from, well, 20 some years of age. So, we didn’t get that one. The blue dial was a hard find. But it happened, with a factory stainless band though. After more searching I found Watch Specialists Ltd., and I spoke with Suzie. She contacted Oris directly, and found that the blue strap had actually been discontinued,…but black was still available. Now I’m not going to give the name, but I had this watch refinished here (U.S.) at a fairly reputable establishment, and I asked them to locate the blue strap also. Apparently they had contacted Oris as well, and they too said it had been discontinued, only they didn’t go to the extra step to see what was available, but Suzie did. She found that even though this model is over a couple decades old, she could still get the black strap, which I think will look just as well, possibly better. She just sent me notification that she had received it, and it will be sent out to me soon and provided the tracking info. Thank you for helping me get what we were looking for.
Jody

Fantastic service. Suzie was so helpful in helping me get the right strap for my wife’s watch.

Absolutely excellent service. Great communication and kept me updated on my order. The Oris strap I ordered arrived well packaged and I am delighted with my purchase. Would highly recommend and will definitely buy from again. Thank you to Suzie for all your help 👍🏻

Following an enquiry to see if a certain Michel Herbelin leather strap was available from Watch Specialists because I was certain a very expensive but incorrect one had been fitted by another company (who repeatedly insisted it was the only one now available) Suzie went above and beyond to assist me, corresponding and sending me links and information via WhatsApp that I needed to illustrate the error … To the point that she was willing to call me after 6.00 pm on Good Friday to help out! Wow! Cannot recommend these people enough!

Called the Watch Specialists for advice about a watch issue after I found their number on Google. Spoke with Suzie who was very knowledgeable and took time to listen to the issue and provide context and her opinion. Very grateful. Thanks

Suzie was super helpful and prompt in helping me get to the right decision on my watch strap.

I called for some advice advice regarding a watch strap and spoke to a lady called Suzie who took time to understand my enquiry. Although she didn’t immediately know the answer she took details and contacted the manufacturer coming back to me in super quick time with an answer.
All in all really friendly and attentive service which is such a rarity these days. I’ve have have no hesitation in recommending this company to anyone.

So refreshing to find a company that clearly prides itself on customer service. Excellent range of quality products at sensible prices backed up by first-rate communications and fast dispatch. A special mention to Suzie who went the extra mile to try and find the perfect strap for my Omega at very short notice. I have just taken delivery of her recommended alternative and am most pleased.

First time I was ordering there and had a great experience. Fast delivery, great prices, good response time.

Suzie was very helpful and did her very best to solve my problem. She is very experienced in what she does and gave me valuable information

Suzie is the best! Had a problem with a watch maker sending the wrong strap. Suzie acknowledged the problem and was instrumental in resolving the issue immediately. Her communication skills were excellent. If she says it will happen, it does.

Great friendly service and communication.

I could not be happier.

I had been looking for months for a company that would make a custom osterich leather watch strap. After sending multiple pictures to suzie plus a few emails she went to work and made it happen. The result was nothing short of amazing suzie advice and professionalism
through the process 😀 was great. I can't thank you enough keep up the good work.

Had a really unusual watch strap fitting on my watch, and after months of looking finally sourced Watch Specialists Ltd. Suzie at the company worked tirelessly to source someone who could manufacture a strap to my spec, and the result was absolute perfection. So pleased. Thank you Suzie, thank you Watch Specialists!

What a fantastic experience! Looking for a watch that no one had in stock I stumbled across watchspecialists and I’m so glad I did!
They use small business in the high street that maybe don’t have a website or want the hassle of maybe of taking payments online. Either way it’s helping everyone out.
The watch initially stated as it would take 60 days to ship but my luck was in as a lovely person called Suzie emailed and said one was coming in that day and would be shipped to me the next!
From ordering to the communication was absolutely first class and I really highly recommended them.
The watch is due tomorrow and I’m very excited for it to turn up.
10/10 from me and I wouldn’t hesitate to use or recommend.
Thank you.

Great watches, best prices, and fast, friendly service. My new "go-to" place for all my watch needs! Thanks! George. Girdwood, Alaska

watchspecialists.com has a well curated selection of timepieces and lets you purchase from an array of small, independent shops in the UK. As an American who has travelled to England and Wales, I have fond memories of discovering unique stores with special treasures there! I also collect watches and it is great to be able to purchase online from local jewelers in the UK. Watch Specialists is a trustworthy business that provided me with excellent customer service. I highly recommend them.