Watch This Source Ltd Reviews 

79
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional customer service, highly competitive pricing, and extensive knowledge regarding luxury timepieces. Consumers emphasize that staff members are extremely helpful, communicating transparently and ensuring every transaction runs smoothly from start to finish. However, some customers also noted that they initially felt apprehensive before experiencing smooth service. Buyers mention receiving personalized attention and valuable guidance without ever feeling pressured during their purchases. Reviewers appreciate the secure packaging, quick response times, and overall professionalism provided throughout every interaction. Many express genuine eagerness to return for future business opportunities.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with mint condition timepieces... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Service

Consumers find service to be positive, highlighting phenomenal support with transparent communication and no... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are incredibly... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and fair offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phenomenal service from James and Nathan. I had a very strict budget with an even greater demand for the design and style of watch i required. They worked tirelessly to source exactly what I n... See more

Rated 5 out of 5 stars

Top class service from these guys ..great communication all the way through the process…obviously as a buyer on the pre owned market you need a lot of questions answered and information from the right... See more

Rated 5 out of 5 stars

Purchased a Tudor Black bay from the guys at Watch this source. Amazing all round experience. Great knowledge and pricing regarding watches. Nice comfortable and private office space to view the w... See more

Rated 5 out of 5 stars

This was my first time buying a watch from Watch This Source. I could not recommend these guys enough, it was an impeccable service. There was an issue with the postage of the watch (entirely due to a... See more

Company replied


Company details

  1. Watch shop

Written by the company

We’re James and Nathan. Two best friends from a small town in Yorkshire. We have turned a shared passion for watches into something bigger. What started as sourcing pieces for friends, quickly became Watch This Source, a modern watch business focused on building trust, offering transparent service, and connecting with people. We specialise in buying, selling, and sourcing luxury timepieces from brands like Rolex, Tudor, Omega, TAG Heuer and more. All at market leading prices and with genuine care behind every deal. We run appointments from our secure office in Pontefract, where we offer a 1:1 service. We also include nationwide delivery for our clients across the UK. With over 300 watches sold and 100% positive reviews across Google, Facebook, Trustpilot and eBay. Our reputation means everything to us. Thank you for taking the time to browse through our website. We hope we can help with your timepiece needs! James & Nathan Watch This Source Ltd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(79)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class experience

Extremely competitive price received for the watch I was part exchanging for my new TAG Heuer Aquaracer GMT. First class service from Nathan, excellent communication and process for buying & selling. My new watch was in mint condition. Thoroughly recommended.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We brought a Rolex watch from ‘watch this source’ and dealt with James throughout. He was very knowledgeable in his watches, professional, and a genuinely nice guy. We met at his showroom/ office which was a lovely setting. And our daughter was absolutely delighted with her 21st birthday present.
Do not hesitate to deal with this company, I would highly recommend them, and shall definitely recommend to any of my friends or family looking for a second hand, top quality watch.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Bought my first Tudor from them online

Bought my first Tudor from them online. It was more than a fair price and cominication was excellent. I reserved the watch for the following month for a small deposit with no issues. When I was ready for the watch I told James what day worked best for me to receive it and he did his best to ensure that it arrived on the morning I wanted.

Can't fault the experience. Would definitely use them again.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Watch this source

Hi, these guys are great to deal with,quick, professional service, would recommend them highly and will definitely use them again for buying or selling

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. We contacted James and he found us the watch I was looking for in near perfect condition for a brilliant price. Highly recommend and I will definitely be buying more watches of them in the future.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

First class!!

My first purchase from these guys and what can I say, absolutely spot on from start to finish I’m well happy with that watch.

I ordered just after 1pm and just short of 24hrs later I had the watch in hand literally cannot fault you guys at all!!

First class

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Absolute pleasure of a company to deal with, sold my Rolex to James who was nothing but efficient and reassuring through out the whole process. Can’t recommend these chaps enough. 10/10

29 May 2026
Unprompted review
Watch This Source Ltd logo

Reply from Watch This Source Ltd

Thanks a lot for the Sub and the review Jordan! Absolute pleasure to deal with 🤝

Rated 5 out of 5 stars

Got to be the best watch dealer

I dealt with James and he truly has been the best watch dealer I’ve ever dealt with and I’m not saying that for a waitlist or anything. He replies fast, gives fair offers, sorts any problems/questions I throw at him with ease. Most of all just a nice person. 100% recommend to anyone, I dealt with him completely remotely as I’m far away.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service from start to finish from James & Nathan. I’d been searching for this exact watch for a long time and they managed to source the precise model I wanted in immaculate condition. Communication was excellent throughout, everything was handled professionally, and the whole process felt effortless and reassuring.

The watch arrived exactly as described, beautifully presented, and exceeded my expectations in person. You can tell they genuinely know their watches and care about customer experience rather than just making a sale.

Wouldn’t hesitate to use them again or recommend them to anyone looking for a high-end timepiece. First-class service all round.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a watch…

I recently bought a watch from watch this source and couldn’t be happier. Top service from Nathan and James. Clean watch that looks brand new for an affordable price. Buzzing cheers lads.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

This was a very professional…

This was a very professional interaction from start to finish. James was honest and polite throughout the transaction. Loved the watch and was adjusted to a perfect fit and included a warranty. Anyone wanting a designer watch look no further. Great pricing and a great service!!!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to James at watch this source…

Spoke to James at watch this source about the watch i would like to get instead of waiting 2 years for one that wasn’t my first choice ! Within a week James got me the watch I originally wanted he offered me the older version are brand new unworn no pressure to buy either watch i spoke to James and went with my gut feeling and a week later ive got my watch from Nathan who answered all my questions and queries great service from both people definitely recommend to anyone wanting a watch 👍

21 April 2026
Unprompted review
Rated 5 out of 5 stars

First time using these guys

First time using these guys. Was very apprehensive, but after meeting both James and Nathan. They definitely put my mind at ease, both very knowledgeable and a pleasure to deal with. They go up and beyond, hope to deal with them again in the future, thank you for sorting my dream watch. Don’t hesitate use these guys.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Rolex Sprite …

Top class service from these guys ..great communication all the way through the process…obviously as a buyer on the pre owned market you need a lot of questions answered and information from the right dealer…these guys have it in abundance..no pressure sales pitch , no hassle purchase ..would definitely recommend.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience buying my first watch


This was my first time ever purchasing a watch — and my first Rolex — so I wasn’t really sure what to expect, but the whole experience was made incredibly easy thanks to James and Nathan.

I actually first saw the watch through their WhatsApp group where they share pieces that are coming in, which is such a great idea because you get a first look before they’re officially available. After seeing one I loved, I arranged to come and view it in person.

From the moment I arrived, James made the whole process feel relaxed and personal. The office is really comfortable and welcoming, which makes the experience feel special rather than transactional. He took the time to answer all of my questions without any pressure and talked me through everything I needed to know.

He also showed me how to properly use the watch and resized it perfectly for me there and then.

Overall, it was a genuinely great experience from start to finish — so much so that I didn’t just leave with one… I ended up buying two! One for myself and one as a gift.

Couldn’t recommend them enough 👏

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

This was my first time purchasing from WatchThisSource so I was a little apprehensive. However, they made the whole process incredibly smooth. Their customer service was exceptional, keeping me regularly updated with photos and tracking details, which really put my mind at ease.

The watch arrived so quickly and was exactly as described. A genuinely great experience from start to finish. I would definitely recommend and use again in the future!

Thank you!

25 February 2026
Unprompted review

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