Water Babies Reviews 

2,115
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how friendly, supportive, and patient the instructors are, helping little ones build wonderful water confidence and crucial safety skills from an early age. Families really love that the swimming sessions are fun, engaging, and well-structured, offering a fantastic bonding opportunity for parents and babies every single week. Some people were dissatisfied with the facilities, noting that there were not enough changing rooms available or suitable spaces to handle toddlers comfortably. Reviewers mentioned having to rush or facing challenges when trying to change their growing children after lessons.

What people talk about most

Staff

Consumers find staff to be positive, highlighting instructors who are incredibly patient, welcoming, and... See more

User experience

People report positive experiences with user experience, highlighting how instructors build water confidence... See more

Service

Users describe positive interactions with service, highlighting wonderful bonding experiences and essential... See more

Product

Customers report overwhelmingly positive experiences with the classes, noting that they are well-structured... See more

Facilities

Clients share ambiguous opinions on facilities. Reviewers frequently praise the clean environments, warm pool... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arlo has been having lessons with Denise from Water Babies for just over 12 months. Denise is very knowledgeable about water safety and equipping children with the knowledge to be as safe as possibl... See more

Company replied

Rated 5 out of 5 stars

Started swimming with my little boy at 6 weeks and he’s now 6 months old. We absolutely love water babies. The lessons are fun and engaging for parents and babies. What I love most about the lessons i... See more

Company replied

Rated 5 out of 5 stars

We have absolutely loved bringing our 10-month-old to water babies Bolton! The classes are well-structured, combining fun nursery rhymes with essential water safety skills. Our instructor,Luci, is inc... See more

Company replied

Rated 5 out of 5 stars

We absolutely love Water Babies! Our daughter has really enjoyed her swimming lessons and it’s been amazing watching her confidence and skills grow each week. The lessons are fun, encouraging and ma... See more

Company replied


Company details

  1. #15 of 21 best companies in Class
  2. #2 of 3 best companies in Swimming Club

About Water Babies

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, United Kingdom

  • waterbabies.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,115)

971 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are really pleased with our…

We are really pleased with our instructor and all we have learned and see the progress and confidence growing

12 July 2026
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Reply from Water Babies

We are so delighted to hear that you are pleased with your instructor and are seeing such positive progress and growing confidence. Thank you for sharing your wonderful feedback!

Water Babies

Rated 5 out of 5 stars

Emma is brilliant and so patient with…

Emma is brilliant and so patient with my daughter whilst she’s getting familiar with swimming. We both enjoy going and it’s so good for little ones safety

5 July 2026
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Reply from Water Babies

Thank you so much for your wonderful 5-star review! We are so pleased to hear that your little one is enjoying our Water Babies classes with Emma! Best wishes, Fay Water Babies East Surrey & Crawley

Rated 5 out of 5 stars

Good so far

I enjoy the lessons and so does Ernie. They are a good pace, not too slow. We can see how he is getting more comfortable in the water and he is starting to respond to the commands.

12 July 2026
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Reply from Water Babies

Hi there. Many thanks for your 5* review it's great to heart that you and Ernie are enjoying your lessons with ourselves and that Ernie is getting comfortable in the water. We look forward to seeing you both in class after the summer break. :-)

Rated 5 out of 5 stars

Brilliant teacher

Brilliant teacher, my little one has learnt so much and is so much more confident in the water.

12 July 2026
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Reply from Water Babies

Thank you for your wonderful review! We are so happy to hear that your little one is thriving and has gained so much confidence in the water. It's truly rewarding to know our teachers are making a positive impact.

Water Babies

Rated 5 out of 5 stars

We are really loving pur WB experience

We are really loving pur WB experience. We started our son at 8 weeks old and our teacher Charlene has given us so much confidence each week. The lesson is always fun, thorough and on time, and if you need an adaptation it is always considered.
We will be continuing swimming lessons because of this and I am a big advocate for this as an important life skill too.

5 July 2026
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Reply from Water Babies

You're so right; it is a very important life skill that not only makes children safer but also opens possibilities for them later in life, not to mention all the benefits of taking part and the fun to be had on the way. Thank you for leaving a review :-)

Rated 5 out of 5 stars

The sessions are really tailored well

The sessions are really tailored well, water safety is a key lesson a lot of babies/children would miss out on so we love that about water babies. The sessions are fun interactive and build confidence which is important.

12 July 2026
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Reply from Water Babies

Thank you for your lovely review! We are so glad to hear that you love the safety aspect of our lessons, this is something we are hugely proud of. Safety in and around any water environment is a key aspect and we are so pleased you love it!

Rated 5 out of 5 stars

It’s wonderful to see everything…

It’s wonderful to see everything piecing together for my children. Great teachers that listen to concerns around development. Fun lessons.

5 July 2026
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Reply from Water Babies

Thank you for your lovely review! We're so pleased to hear your children are enjoying their lessons and progressing well. It's wonderful to know our teachers have been able to support their development while making learning fun.

Rated 5 out of 5 stars

Water babies is amazing!

Water babies is amazing!!
My little one has been a water babies baby since 6months, now 3y7m, we have had a few water wobbles along our journey and I cannot praise his instructor, Jackie, enough, she has been so patient with us and tried different angles and adapting things to keep the progress going! We have come through it all and can see such incredible progress and it’s all down to Jackie!!
The skills and confidence that is taught with the water babies journey is fantastic and as a nervous swimmer myself has even built my confidence as well as making sure I didn’t pass my nervousness onto my little one!
Very sadly we are coming to the end of our water babies journey, simply due to other commitments, we are going to miss it so much!

9 July 2026
Unprompted review
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Reply from Water Babies

We are incredibly happy to hear about your wonderful journey with us and the amazing progress your little one has made! It's truly rewarding to know that our instructor's patience and adaptability made such a positive difference, especially during those "water wobbles." We are also delighted that our program helped build your confidence as a swimmer. We understand that commitments can change, and while we'll miss having you both, we cherish the time you spent with us. Thank you for sharing your heartwarming experience.

Water Babies

Rated 5 out of 5 stars

Water babies is amazing

Water babies is amazing . We have the best instructor called Abi . I take my grandaughter every week and she has totally flourished in the water . She loves it and is very confident already . We are due our underwater photo shoot soon . I highly recommend Water Babies .

5 July 2026
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Reply from Water Babies

Thank you so much for taking the time to leave us a lovely review. The shoots are a lovely way to mark the milestone of a little one's time in the pool, we look forward to seeing the amazing photos you get.

Rated 4 out of 5 stars

Great but pricey

Great but pricey! Can’t fault the lessons or the staff

12 July 2026
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Reply from Water Babies

We're happy to hear you enjoyed our lessons and staff! We appreciate your feedback regarding pricing.

Water Babies

Rated 5 out of 5 stars

Great instructor Ellie

Great instructor Ellie! Just fab at building both baby and my confidence!

5 July 2026
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Reply from Water Babies

Thank you so much for your great review :) Thanks WB x

Rated 5 out of 5 stars

Fantastic Swimming Lessons!

Leo really enjoys his swimming lessons and always looks forward to them. Zoe is such a friendly, patient, and encouraging instructor who has helped build his confidence in the water. We’ve seen great progress.

5 July 2026
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Reply from Water Babies

Thank you for your wonderful feedback! We are so happy to hear that your little one enjoys their swimming lessons and that they are making great progress. It's fantastic to know that our instructor has helped build their confidence in the water.

Water Babies

Rated 4 out of 5 stars

Fun and interactive!

We love going swimming! Lessons are fun and interactive and build on previous lesson’s learning. It is useful that you’re able to swap to another venue if you’re unable to make a swimming lesson although I’ve found booking a catch up one difficult as a few are the same day & time as our usual lesson which is a shame.

5 July 2026
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Reply from Water Babies

Thank you for your lovely review. Its great to hear you are loving your lessons.
Please do call us in the office if you cant find any suitable classes for you to catch up in and we can help. Thanks :)

Rated 5 out of 5 stars

Great teacher

Great teacher
Structured lessons
Catch up token scheme very helpful

5 July 2026
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Reply from Water Babies

We're so happy to hear you appreciate our teachers and structured lessons. We're also glad our catch-up token scheme has been helpful for you. Thank you for your wonderful feedback!

Water Babies x

Rated 5 out of 5 stars

We absolutely love our lessons with…

We absolutely love our lessons with Water Babies. We have an excellent teacher who really knows her stuff. My eldest is coming to the end of his time at WB and he is so confident in the water now and able to swim on his own

5 July 2026
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Reply from Water Babies

Thank you for writing such a lovely review! We are so glad to hear that your eldest is confident in the pool and is getting on brilliantly with his lessons.

Rated 5 out of 5 stars

Underwater photoshoot

My son is a non-verbal autistic little boy who loves to swim. We booked an underwater photoshoot and the teachers and photographer were absolutely wonderful. They differentiated the shoot to suit his needs and we were able to get some lovely photos!

3 July 2026
Unprompted review
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Reply from Water Babies

Thank you for your lovely feedback. So pleased to hear you had a great experience and loved the photos :)

Rated 5 out of 5 stars

Our Water Babies swimming instructor is…


Our Water Babies swimming instructor is Lorna and we attend sessions at The Oratory Prep School. Lorna is brilliant. A great mix of direct and clear instruction, with good humour and perceptive narrations and adaptability every lesson. I used another company with my son and I'm still undoing the trauma - however my daughter loves being in the water and Lorna has given me the confidence to be a better support for her and we both actually enjoy learning these critical life skills. Thank you Lorna, you're amazing. Must say, the team in the office are always brilliant too, very responsive, helpful and polite xxx

1 July 2026
Unprompted review
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Reply from Water Babies

Thank you so much for taking the time to leave such a thoughtful review. It means the world to us to hear about your experience.

We're absolutely delighted that you and your daughter are enjoying your lessons with Lorna. She really is fantastic at creating a fun, supportive environment while helping little ones (and their grown-ups!) build confidence in the water. It's especially lovely to hear that your daughter now loves swimming and that you feel more confident supporting her too.

We'll be sure to pass your kind words on to Lorna, as well as to our office team. They will all be thrilled to know they've made such a positive difference.

Thank you again for your 5 star Water Babies review and recommendation, and we can't wait to see you both at the pool for many more happy swims! 💙

Rated 5 out of 5 stars

Our daughter's favourite time of the week!

We've been swimming with Water Babies since our daughter was 2 months old (she's now 14 months) and we have loved every second. Swimming lessons and water safety are a non-negotiable for us but Water Babies are so much more than that as our lessons have long been the best part of our daughter's week. She absolutely loves the water and our lessons are definitely the reason for that. In particular our teacher Lue has been incredible with her, she makes lessons fun and is always understanding of unpredictable moods and will always take the time to explain things over again until we understand. Facilities at some locations (our own and where we've attended catch-ups) could definitely be better with some only two babies can get changed at a time which takes a lot longer but this is not the fault of the Water Babies as due to the water temperature, locations are limited. My only real complaint is that our lessons stop over school holiday's but again it's location dependent and not Water Babies fault. We can't recommend Water Babies enough!

9 July 2026
Unprompted review
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Reply from Water Babies

Hey! Thank you so much for your incredible five star review, it means the world to all of us here in this small family business. We are so pleased to hear that our lessons are the highlight of your daughter's week - like you said, water safety is a non-negotiable but it's wonderful to hear how fun you guys find the lessons and how fun Lue makes the lessons too! Lue is brilliant at ensuring all little one's needs are tailored to and adapting to what each child needs in their lesson. I'm really sorry to hear about the facilities being difficult at times, like you say, it is out of our control but we are in constant contact with every venue we swim at to try and continually improve their facilities alongside them, but it can be difficult where we swim at schools who don't have much budget. This summer, there are quite a few classes continuing over summer - please contact the office on humptydumpty@waterbabies.co.uk to find out which these are. You could use your Courtesy Passes or perhaps find another way to attend these lessons? Thanks again. Love the Water Babies Hampshire team xx

Rated 5 out of 5 stars

Amazing group!!

Amazing group, the teachers really take time to get to know your child and make the swimming experience the best they can to build their confidence in the water. We’ve had a few different swim teachers due to illness and moving to a different pool, but each teacher is as good as the last. Would 100% recommend to any other parents/ carers who want to get their child/ children into swimming and creating an awareness on water safety!!

5 July 2026
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Reply from Water Babies

What a lovely review! We are so proud of our team of teachers too. We love having you as part of the Water Babies family x

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