Mr Waterbed Reviews 180

Easy to order and prompt delivery

Item was delivered within a week after placing our order

We have been using Mr Waterbed for over 20 years now.
Their service is always phenomenal. They are happy to work with you on changes you might need and excellent for on-site maintenance as well

Hi Ben, thank you again for your time and in coming early to help us out. We love our water bed and have it for around 35 years. I don't think I could ever go back to a 'normal bed' because when I sleep in a hotel or somewhere else I realize just how great this waterbed really is. Your service is next to none and we really appreciated it. thanks Kerrie

Bought my bed over a year ago, fast service, great product.
I have now ordered a fill/drain kit and conditioner but couldn't expedite the delivery at the payment stage. Once I contacted Ben, he has it coming to me express post, no further cost.
Great service thank you Ben. 😊

This company obviously prides itself to provide excellent customer care. I purchased a water bed heater online after hours and was surprised to have my Purchase processed and delivered to my door the following morning before 9am. Price excellent, product excellent, service above and beyond my expectations, friendly, fast, efficient. I would definitely recommend this company and I will be purchasing all my water bed needs from here from now on. Well done, I am one very happy customer, thanks
Christina

Its great to have such a good supplier of waterbeds they are so comfortable and a very relaxing sleep. I have bought various mattresses and water treatments and always found the service to be great. Very reliable and trusted company to deal with. I will be back for all my waterbed supply requirements.

Bought my waterbed from Ben years ago and extremely pleased with the friendly helpful service.
Bed still in great condition and am now enjoying the same friendly service with extras...pillows, conditioner etc. Highly recommend

Absolutely brilliant, friendly, down to earth and prompt. Great service and products and will continue to use and recommend 👍

Hi Ben
Just some feedback Both my wife and my self are absolutely pleased with the water bed we have had one for 40 years and changed to a normal bed for the last 18 months we are so happy to be back in our new kingsize water bed so comfortable and haven't slept so well for ages
Your service was great and very helpful and the delivery arrived safe and sound great product and great service thanks for everything Ben much appreciated Neil

Bladder was delivered the same day. Personal service and absolutely no dramas. Really happy,thanks

Quality of workmanship is extremely good. The customer service provided by Ben has been exceptional and he went above and beyond to personally deliver our bed as his normal couriers couldn’t deliver for 2 weeks.

I Bb recently purchased a Queen Pedestal Softsided waterbed from Mr Waterbed. I dealt mostly with Ben and he was extremely helpful. I changed my mind on what size and even considered canceling my order. And Ben was brilliant with my hassling him. I’m considering changing all my bed to waterbeds, Ben and Mr Waterbed were fantastic to deal with. I’d recommend them to anyone considering buy a waterbed

Thankyou Ben for the speed of my order and the added touch of detail and offering to cut the extrusions to my measurements. A pleasure to deal with

My water bed arrived when Ben said it would and he was there to answer any questions I had. Great service and love my new bed

These people go above and beyond for their customers.
Their products are amazing and they are very reasonable prices always ready to help you out .
5 stars MR Waterbed !

Prompt same day delivery, great warranty and excellent customer service. Happy to give my support to a good Aussie business.

Wonderful experience, excellent advice and service and prompt delivery. Highly recommended.

Ben was a pleasure to deal with. He was reliable, carried all the parts we needed and fixed our bed quickly and efficiently. And all at a fair price. Top marks for great service!

Really great friendly service and advice from Ben. Bladder arrived from interstate in 2 days. Ordered Mon, arrived Wed morning. Found split in old seam Sunday, back in my waterbed Wednesday night.
Really nice quality product. High quality liner and bladder.
Thoroughly recommend this company for quality product and ultra fast service. Thank You.

Ben answers the phone straight away, is pleasant to converse with, and gives all the details I need to know. He even remembered me from when I purchased from him some years ago. Thanks Ben.