Watermans Reviews 

621
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair care products for significantly reducing shedding, boosting volume, and visibly improving overall hair thickness and healthy growth. Many people also highlight that the shampoos and conditioners smell wonderful, feel luxurious, and leave customer hair feeling exceptionally soft and manageable. Some reviewers were not happy with their experience, noting that the items completely failed to improve hair growth or caused unwanted dryness and breakage. A few consumers additionally mentioned dealing with persistent hair shedding, unexpected scalp irritation, or finding a troublesome sticky residue after washing.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the lightweight formula does not weigh hair... See more

Quality

People report positive experiences with quality, noting that the hair products leave locks feeling softer,... See more

User experience

Consumers find user experience to be very satisfying and positive overall. Reviewers note that the products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Watermans shampoo and conditioner for approx 9 months now and I really see a big difference. Hardly any shedding and no longer having to remove huge clumps of hair from plug hole al... See more

Company replied

Rated 5 out of 5 stars

I have been using Watermans for 3-4 years now and have been very happy. Significantly reduced shedding l, hair feels thicker and grows much faster. I recently decided to shake it up a bit and se... See more

Company replied

Rated 5 out of 5 stars

I've been using watermans hair oil for a while nowand overall I'm quite pleased with the results. The oil itself is lightweight and doesn't leave my hair feeling greasy, which is a big plus compare... See more

Company replied

Rated 5 out of 5 stars

My hair started to fall out in clumps, after an abusive relationship left me drained. I invested in the Grow More shampoo and conditioner, and can definately say that it has helped regrowth. I also... See more

Company replied


Company details

  1. #196 of 257 best companies in Health and beauty shop

Written by the company

The Original Hair Growth Experts – Trusted Since 2012 At Watermans, we’ve been helping people around the world achieve thicker, fuller, healthier hair for over a decade. Founded in 2012, our award-winning formulas have restored confidence in millions — from everyday customers to hair loss professionals. Proudly recognised with the prestigious Queen’s Award for Enterprise in International Trade, Watermans is honoured to be acknowledged by the UK Royal Family and Government — a true mark of trust, quality, and proven results. Join the global community that trusts Watermans to deliver visible hair growth and scalp health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(621)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently ordered some products and I…

Recently ordered some products and I must say I was impressed with the Violet shampoo left hair a lovely colour by wiping out the brassy blonde and following a hair masque wow it left my hair feeling soft and no frizz I’d highly recommend both products.
I needed to contact customer service and I can say that they were very helpful and dealt with my issue quickly.
As we know not every product is the same for everyone but give it a try have ordered other products from them before and have had a good experience with them all.

29 May 2026
Unprompted review
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Reply from Watermans

Thank you so much. Really happy we were able to resolve any problems you had.

Rated 5 out of 5 stars

Great shampoo and conditioner

Great shampoo and conditioner, keeps hair really soft and shiny. I buy it for my granddaughter too and it’s transformed her hair, she loves it 😁

12 May 2026
Unprompted review
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Reply from Watermans

Thank you so much. We are really happy to hear our products are helping.

Rated 5 out of 5 stars

I definitely feel like the grow me…

I definitely feel like the grow me shampoo and conditioner have helped my hair .I have a lot of new growth and hardly any hair loss,just the normal amount that I would expect to get .I will be receiving the hair growth serum today.I can’t wait to start using it tonight ,I will definitely continue to use these products ,they are the first ones that have helped me.

13 May 2026
Unprompted review
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Reply from Watermans

We really appreciate your feedback—So happy to hear our products are helping.

Rated 5 out of 5 stars

My hair started to fall out in clumps

My hair started to fall out in clumps, after an abusive relationship left me drained. I invested in the Grow More shampoo and conditioner, and can definately say that it has helped regrowth. I also uses the spray and hair oyl, again, amazing.
My hairdresser noticed the regrowth after my last visit, my hair feels thicker and my fringe is so much thicker and healthy.
Highly recommend these products.

13 May 2026
Unprompted review
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Reply from Watermans

Thank you so much for taking the time to write this, we are delighted to hear our products are helping.

Rated 5 out of 5 stars

Watermans are a really friendly gang to…

Watermans are a really friendly gang to deal with, the comms are great, the shipping is rapid and the product is on point. I’m noticing better, thicker growth after two months and I’m getting excited

11 May 2026
Unprompted review
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Reply from Watermans

Thank you so much Adam. We are happy to hear our products are helping.

Rated 5 out of 5 stars

New hair is growing and it is better…

New hair is growing and it is better quality hair, that really is the main thing! The shampoo is nice and lathers well (hard water area) conditioner smells nice but the hair oyl smells lovely and expensive and I don’t need products with it

12 May 2026
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave us a review. We are so happy you like our products.

Rated 5 out of 5 stars

My go to hair product

I have been using the shampoo and conditioner for well over a year and have found my hair to be growing to the point that my hairdresser commented whatever you use don’t stop cause it’s working . I also take collagen so maybe a combination of the two who knows but I’ll continue my regime while I’m seeing the benefits

12 May 2026
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are so happy to hear our products are helping.

Rated 5 out of 5 stars

Super product…

I order Grow more Shampoo on subscription as its more cost effective, and have been using this product for years, on occasion I try something different, but then start to see more hair in the shower plug hole, and go back to this product again. I'm 61 and have long hair. I would recommend this product for post menopassal women, stick with , its not going to happen overnight, but the wait will be worth it ! I would day though the conditioner is not for me as my hair is dyed and dry at the end, but perhaps we can look forward to waterman's making a mask for dry hair ?

12 May 2026
Unprompted review
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Reply from Watermans

Thank you so much for sharing your experience. Have you tried our MasqueMe that may help!

Rated 5 out of 5 stars

Hair growth

My hair has definitely thickened & grows faster .. which is a miracle considering I'm also on the diet jab mounjaro.

12 May 2026
Unprompted review
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Reply from Watermans

Thanks for sharing! We’re delighted our products are helping.

Rated 5 out of 5 stars

I got given the shampoo and conditioner…

I got given the shampoo and conditioner as a Christmas present. I decided to start using it on 1st January 2026. Round about week 2 I noticed that the hair fall had reduced quite a lot. I was very happy with this. I then bought the elixir and have been using these 3 products since January. My sister noticed the difference in my hair saying it was looking a little thicker. So keeping my fingers crossed it will continue to improve. They all smell so nice

1 January 2026
Unprompted review
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Reply from Watermans

Thank you so much. We are so happy to hear our products are helping.

Rated 5 out of 5 stars

Hair loss due to weight loss and perimenopause.

I started to lose my hair due to weight loss and perimenopause. I tried numerous different branded products to help with regrowth but they either didn’t help or made my hair feel very course/dry until I tried Watermans Shampoo and Conditioner, after only a couple of weeks of using I could see a massive improvement in my hair, started to see regrowth and my hair was starting to feel healthy again, shiny and soft. I subscribed to receive both products every month and have now been using them for around 6 months, highly recommend.

12 May 2026
Unprompted review
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Reply from Watermans

We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Rated 5 out of 5 stars

5 stars. They've asked me if I'd write a few…

They've asked me if I'd write a few lines to give an honest and true review.
I'm very happy to do so:
I wasn't losing a lot of hair but it was getting thin & flat despite using so called thickening shampoos/good quality products. I wasn't impressed!
Watermans proved brilliant - my hair is soft bouncy and thicker! Love it.
Nuff said.

12 May 2026
Unprompted review
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Reply from Watermans

Thank you so much Wendy. We are so happy our products are helping.

Rated 5 out of 5 stars

Love their products

Love their products. Have been using them for years now and very happy. Their team is so helpful and prompt.

11 May 2026
Unprompted review
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Reply from Watermans

Thank you so much for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

Excellent hair product been using for a…

Excellent hair product been using for a while now as my hair was thinning going through the menopause. My hair feels fuller and stronger. It also smells amazing .highly recommend

11 May 2026
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are so happy to hear our products are helping.

Rated 5 out of 5 stars

I'm sticking to this one.

I used to use a well known caffeine shampoo that really didn't seem to do much for my hair. I decided to change to Waterman's and noticed a huge change in 2 weeks. I love the smell of it too and quite frankly after 3 years, I wouldn't bother changing to any other brand. Just don't get it in your eyes though! Their serum is also awesome

9 May 2026
Unprompted review
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Reply from Watermans

Thank you so much for taking the time to place your review, It really means the world to us.

Rated 5 out of 5 stars

Brilliant products that work

Brilliant products that work, the shampoo and conditioner have a home in my shower and I use the oyl for my beard everyday, never felt healthier and smells great. Fully recommend

11 May 2026
Unprompted review
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Reply from Watermans

Amazing thank you so much.

Rated 5 out of 5 stars

perfect for curly hair made it grow so…

perfect for curly hair made it grow so fast after trying so many different products

11 May 2026
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Rated 5 out of 5 stars

Best products for hair

I have been using the shampoo, conditioner and the oil for 8 months I have certainly seen a difference. I have less hair loss and it feels amazing. I will be continuing to use these.

11 May 2026
Unprompted review
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Reply from Watermans

Thank you for taking the time to leave a review, We are delighted our products are helping.

Rated 5 out of 5 stars

The shampoo has made my hair feel…

The shampoo has made my hair feel thicker and cleaner and healed my scalp and reduced my dandruff. My fav product! :)

8 May 2026
Unprompted review
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Reply from Watermans

Amazing thank you so much. It's great to hear our products are helping.

Rated 5 out of 5 stars

Watermans shampoo & conditioner changed…

Watermans shampoo & conditioner changed my life! Has made my hair so much thicker and less frizzy.. wouldn’t go back to any other brand after this

11 May 2026
Unprompted review
Watermans logo

Reply from Watermans

Thank you so much! So happy to hear our products are helping.

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