Watermead Dental Reviews 

134
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve used Watermead Dental since it started. I’ve always found that they deliver first class service. My recent tooth extraction was both easy and painless. I highly recommend them. Thank you Miss B’... See more

Rated 5 out of 5 stars

It was my first visit for treatment by a hygienist. This was Monday morning in Syston at 9:20. The practice is good at sending reminders of appointments. Reception staff are always friendly and eff... See more

Rated 5 out of 5 stars

The front of house staff are always cheerful and happy to help sort out an appointment to suit. Nisha my wonderful dentist is so gentle, skilful and supportive. Mandi my hygienist is always a pleasure... See more

Rated 5 out of 5 stars

Visited for examination of a wisdom tooth causing me pain. Seen by Nisha Pattani who decided I had lost the filling and as the tooth was loose the best she could suggest was extraction. I told her to... See more

Company details

  1. Dental clinic

Written by the company

Watermead Dental is a small, family friendly dental practice located in Syston, Leicestershire. With over 20 years of experience, the practice is owned by Dr Liz Butters, who is dedicated to providing high-quality dental care to patients of all ages. Watermead Dental offers a wide range of services, including general dentistry, cosmetic dentistry, and orthodontics; all in a warm and welcoming environment. The practice is committed to making every patient feel comfortable and at ease during their visit, and to helping them achieve optimal oral health.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(134)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended.

I’ve used Watermead Dental since it started. I’ve always found that they deliver first class service. My recent tooth extraction was both easy and painless. I highly recommend them. Thank you Miss B’.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

A positive experience.

It was my first visit for treatment by a hygienist. This was Monday morning in Syston at 9:20.

The practice is good at sending reminders of appointments. Reception staff are always friendly and efficient. The hygienist and her colleague impressed me with both their professionalism and their friendly manner. I was clearly informed about what was being done and given feedback on the state of my teeth. As a surprise extra, I learned about the joy of gardening!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Routine check-up

I saw a new Dentist Hannah and she was very pleasant and seemed very thorough in her examination of my teeth. I then had my teeth cleaned by the hygienist and she and her assistant were lovely as always very friendly and put me at ease.

29 January 2026
Unprompted review
Rated 4 out of 5 stars

Very professional service.

Very professional service from hygienist Emma. Thank you.

19 November 2025
Unprompted review
Watermead Dental logo

Reply from Watermead Dental

Thank you so much for your kind words! We’re delighted to hear you had a great experience with Emma — we’ll be sure to pass your feedback on to her. We really appreciate you taking the time to leave a review. 😊

Rated 5 out of 5 stars

Excellent on all accounts

Clean
Friendly
Welcoming
Excellent communication
Excellent with nervous patients with phobias
Highly recommend.

From someone with a phobia of dentists and needles, and whom travels a long way to this surgery, I can tell you I wouldn’t go anywhere else. Not only do I trust my dentist but am comfortable to see anyone in this practice. Thank you all x

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Visited for examination of a wisdom…

Visited for examination of a wisdom tooth causing me pain. Seen by Nisha Pattani who decided I had lost the filling and as the tooth was loose the best she could suggest was extraction. I told her to proceed and I was back in my home 30 minutes later sitting in
my armchair minus the offending tooth. Thank you Nisha and Sarah you carried out your work so efficiently and way above my expectation.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

The best dentist I have ever used

The best dentist I have ever used! Liz Butters has been my dentist for over 20 years and I have never had a bad experience. the staff are very caring, professional and lovely people and I would highly recommend.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Praises all round

Always a friendly greeting from the moment you walk through the door. Great informative advice from Nisha and such a great visit with Mandy the hygienist and her assistant.
I use to be scared of visiting the dentist but not anymore. They all make you feel at ease.
I can highly praise all of you.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant and efficient treatment

A problem with geriatric teeth prompted a call to the dentist. They were able to fit me in at VERY short notice, deal with my immediate problem and advise on future action, all in a very pleasant and efficient manner.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Needed to resolve and have dental fillings

Needed to resolve and have dental feelings.

As always a nice professional and courteous service by Watermead Dentals especially Dr Rushina Patel and her Dental Assistant. All carried out painlessly.

Thank you Dr Patel and Team.

14 April 2025
Unprompted review
Watermead Dental logo

Reply from Watermead Dental

Thank you so much for your kind words! We're so pleased to hear you had a positive and painless experience.

Warm regards,
The Watermead Dental Team

Rated 5 out of 5 stars

Excellent as always

24 March 2025
Unprompted review
Watermead Dental logo

Reply from Watermead Dental

Thank you so much for the positive feedback!

We look forward to seeing you again soon.

The Watermead Dental Team

Rated 5 out of 5 stars

Excellent treatment which is what I…

Excellent treatment which is what I have come to expect at this dental practice.Talked through the procedure and reassured along the way.

12 March 2025
Unprompted review
Watermead Dental logo

Reply from Watermead Dental

Thank you for your kind words! We're so pleased to hear that you had an excellent experience with us. Ensuring our patients feel informed and reassured throughout their treatment is always our priority. We look forward to seeing you again!

The Watermead Dental Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look