I have left this same review on the Waterpik UK trust pilot review site I purchased my Water Pik W-P 861UK… I purchased my Water Pik W-P 861UK directly from Water Pik. Very Happy with the... See more
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I bought a cordless slide waterpuck in November 2025.used couple of times when i found extremely hard to remove the water reservoir,so i stoped using it as was extremely annoying. This item coms... See more
Item not available on website (back order) Resorted to telephone- answered within 2 rings. Extremely polite & helpful young lady provided advice about suitable replacement. In the post, arrived fo... See more
Company replied
Since we started using it we had no more problems with gums. Great! But now after over 2 years, that little black rubber valve at the bottom of water container is leaking water. Badly. I can buy spare... See more
Company replied
Company details
Information provided by various external sources
We sell the complete range of Waterpik Water Flossers and the full range of spare parts for your Waterpik Water Flossers and Toothbrushes.
Contact info
The Barn, 43 Oakdene Road, RH1 6BT, REDHILL, United Kingdom
- 03339399988
- info@waterpikukonline.co.uk
- waterpikukonline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service, quick efficient & so easy a very good brand. A definite reccomendation. Thanks to all concerned X

Reply from Waterpik UK Online
Efficient service
Efficient service for all possible replacement parts for waterpik modelsI have used several times and each time clear website gudes me to the part I am looking for. Should point out I am a recently retired dentist who has been a strong advocate for this product !

Reply from Waterpik UK Online
First purchase from Waterpik online
Bought a Waterpik locally but then ordered online the PikPocket attachment. Good delivery service.

Reply from Waterpik UK Online

Reply from Waterpik UK Online
The product arrived in good time and as…
The product arrived in good time and as expected. My previous Waterpik developed leaks and I was keen to register my new one as instructed. I now learn that the registration process is no longer live, the information provided was incorrect and while it doesn't affect my 2 yr warranty, still 3 stars instead of 5. They need to update the product information.

Reply from Waterpik UK Online
Excellent product and service
The new black Waterpik looks very smart on the bathroom shelf and works perfectly. I am very pleased with this product.

Reply from Waterpik UK Online
Good service
I couldn't find what I wanted online which was a replacement spare part
for my waterpik.
So I phoned the company and the person I spoke to was very helpful.
I needed a new wand as the hose had split on my machine.
My part wasn't available at the time but was offered a wand from a different
model which would be compatible.
Very happy with the way I was treated.

Reply from Waterpik UK Online
Weakest link
Since we started using it we had no more problems with gums. Great! But now after over 2 years, that little black rubber valve at the bottom of water container is leaking water. Badly. I can buy spare but only together with container for £5 plus another £5 for delivery, so that little thing would cost me 15% of the whole device. The device is as good as it's weakest link - black rubber valve.

Reply from Waterpik UK Online
Excellent Service
I had a problem in getting a new handle and hose for my Waterpik 660 product and they responded immediately with an alternative suggestion.
I placed an order and it was despatched immediately and arrived next morning.
I was well impressed.
A big thankyou for their help.

Reply from Waterpik UK Online
Brilliant all round,
Very efficient and delivery as promised.
Could never be without my waterpik.
Brilliant for holidays and everyday use.
Have been using them for the past 4 years, just wish I have been told about them before.

Reply from Waterpik UK Online
Good online information
Good online information. Tad pricey for a charger but is what it is. Impressed with shipping speed.

Reply from Waterpik UK Online
Good service.
Arrived really quickly. Knew I was ordering the correct item as codes were displayed with product.

Reply from Waterpik UK Online

Reply from Waterpik UK Online

Reply from Waterpik UK Online
I was pleased to get hold of my Pik…
I was pleased to get hold of my Pik Pocket which I didn't realise when I purchased my waterproof model WP-400 series that it wasn't included . Lauren was very helpful.

Reply from Waterpik UK Online

Reply from Waterpik UK Online
Ordered and delivered within 48 hours
Ordered and delivered within 48 hours. Excellent service. Thankyou

Reply from Waterpik UK Online
Prompt
Excellent service, prompt delivery and respond to online chat very quickly. Thanks 😊

Reply from Waterpik UK Online
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