The website is easy enough to use. However I was looking for swimming socks in the search button but want coming up until I called customer service. I hope next time it will be. Smooth shop without... See more
Company replied
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Review summary
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Ordered the electric air pump for inflating Stand Up Paddleboards for beach camp. Simple ordering process with good product description. Watery kept me updated while package was en route. Delivered on... See more
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product true to the images and assembly straightforward , lots of helpul info , delivery speedy . would have liked a bigger cushion seat maybe , have had to buy one seperately and a bigger ice cont... See more
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Bought a pair of armbands for my 10 year old son with Down Syndrome for holidays and they were absolutely fantastic. They were really sturdy and have lasted the full two weeks which never normally hap... See more
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Company details
Written by the company
Welcome to Watery.ie! EVERYTHING FOR WATER SPORTS ✔ Swimwear ✔ Swimming equipment ✔ Snorkelling ✔ Open Water ❤ 08:00-22:00 customer service ❤ Fast delivery ❤ +300,000 happy customers
Contact info
Ireland
- support@watery.ie
- watery.ie
4.4
Excellent
545 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website very easy to use
Website very easy to use
Very informative about each product
Fast delivery
13 January 2026
Unprompted review
Reply from Watery.ie
Hi Katie
Thank you for your feedback 😊
Great to hear that you found the website easy to use, the product information helpful, and the delivery fast. We really appreciate it!
Best swimming regards
Emil / Watery.ie
The shipping is exceptionally long
The shipping is exceptionally long, they took a week to ship it out, despite sending email confirmation within hours of order ( oops we accidentally forgot, despite telling you otherwise) the actual delivery is even longer than their shipping. They cannot any longer provide a delivery date. Neither they offer any compensation for the poor experience.
Update: it's been 13 days now for something that was guaranteed to be delivered within 3-5 days. Still no sign of a delivery. The support keeps saying only one thing -"carry on waiting, it will come eventually" nothing else. They flat out refused to refund the order, leave alone compensating the experience
See for yourself if you are comfortable with a scenario of waiting for your order to be delivered within 30!!! Working days with no guarantees of the actual delivery...
4 January 2026
Unprompted review
Reply from Watery.ie
Hi
Thank you for taking the time to share your experience. We are truly sorry to hear about the long shipping time and the frustration it has caused. This is not the level of service we aim to provide, and we completely understand why the lack of a clear delivery date and compensation feels disappointing.
We would really like the chance to look into your order properly and see how we can help resolve this for you. Please send us an email at support@watery.ie with your order number, and we will investigate the situation right away and get back to you as quickly as possible.
Best swimming regards
Emil / Watery.ie
Great product and delivery time
11 January 2026
Unprompted review
Reply from Watery.ie
Hi Mairead
Thank you for your feedback 😊
Great to hear that you’re happy with both the product and the delivery time!
Best swimming regards
Emil / Watery.ie
Great
Well priced. Good delivery. Haven’t tried my items yet, but so far super happy with the quality
18 January 2026
Unprompted review
Reply from Watery.ie
Hi Robyn
Thank you for your feedback 😊
Great to hear that you’re happy with the price and delivery! We hope you enjoy your items once you try them and that the quality meets your expectations.
Best swimming regards
Emil / Watery.ie
They're very quick to respond
They're very quick to respond, order didnt take long to arrive. I ordered two separate orders. A pullbuoy and kickboard which is sturdy, not like the ones at public pools and I ordered fins and watery goggles and a synthetic swimming cap. It's been really helpful as I go through my swimming journey.
17 January 2026
Unprompted review
Reply from Watery.ie
Hi Cliodhna
Thank you for your feedback 😊
We’re so glad to hear that our response was quick and that your orders arrived promptly! Fantastic that the pullbuoy, kickboard, fins, goggles, and cap are helping you on your swimming journey – that’s exactly what we aim for.
Best swimming regards
Emil / Watery.ie
The website is very user friendly
The website is very user friendly, and the search bar actually works, unlike so many others! The range of items available is great. At one point I sent an email with an enquiry, and the response came back so quickly, and from an actual human! Delivery was so fast, I was so surprised when I got the notification that my order was out for delivery a few short days after ordering! I will definitely order from Watery again.
7 January 2026
Unprompted review
Reply from Watery.ie
Hi Nicole
Thank you for your fantastic feedback 😊
We’re so glad to hear that you found the website user-friendly, that our search bar works well, and that our range of items met your needs! It’s great to know that our team responded quickly and personally to your enquiry, and that the delivery surprised you by being so fast. We look forward to helping you with your next order at Watery!
Best swimming regards
Emil / Watery.ie
The delivery took much longer than was…
The delivery took much longer than was stated when the purchase was made
16 January 2026
Unprompted review
Reply from Watery.ie
Hi Fred
Thank you for your feedback 😊
We’re sorry to hear that the delivery took longer than expected. We appreciate your patience and are working to ensure our delivery estimates are as accurate as possible.
Best swimming regards
Emil / Watery.ie
Product was as described
Product was as described, the quality was good, as was the price. Unfortunately the shopping was extremely long and I ended up buying the product elsewhere as it didn't arrive on time.
16 January 2026
Unprompted review
Reply from Watery.ie
Hi Paul
Thank you for your feedback 😊
We’re sorry to hear that the delivery took too long and that you had to purchase elsewhere. We’re glad you found the product and price satisfactory, and we’ll use your feedback to improve our shipping times.
Best swimming regards
Emil / Watery.ie
The product was good quality and well…
The product was good quality and well packaged
16 January 2026
Unprompted review
Reply from Watery.ie
Hi Grant
Thank you for your feedback 😊
Great to hear that you’re happy with the product quality and packaging!
Best swimming regards
Emil / Watery.ie
Reply from Watery.ie
Hi Michael
Thank you for your review 😊
We’re glad to hear that you like our site, the wide range of options, and the delivery choices. Thank you for sharing your experience with us.
Best swimming regards
Emil / Watery.ie
Reply from Watery.ie
Hi Ellie
Thank you for your review 😊
We’re glad to hear that the postage was quick and that you’re happy with the price and quality of the product. Thank you for sharing your experience with us.
Best swimming regards
Emil / Watery.ie
Very happy with Product and Price
Very happy with Product and Price, will buy from again
5 January 2026
Unprompted review
Reply from Watery.ie
Hi Michael
Thank you for your review 😊
We’re glad to hear that you’re very happy with both the product and the price. We look forward to welcoming you back for your next purchase!
Best swimming regards
Emil / Watery.ie
Reply from Watery.ie
Hi John,
We’re really sorry to hear that you’re still waiting for your parcel — we understand how frustrating that is. Please contact our customer service directly and include your order number, so we can look into the status of your shipment as quickly as possible.
Best regards
Emil / Watery.ie
Very easy to order looks great
Very easy to order looks great, delivery a bit slow but looking forward to trying this out.
6 January 2026
Unprompted review
Reply from Watery.ie
Hi Dalinar
Thank you for your review 😊
We’re glad to hear that the ordering process was easy and that the product looks great. We appreciate your patience regarding the delivery and hope you enjoy trying it out soon!
Best swimming regards
Emil / Watery.ie
I have as yet not received my item to…
I have as yet not received my item to review. Certainly my experience of the courier service you use is poor.
26 December 2025
Reply from Watery.ie
Hi Joanna,
We’re really sorry to hear that you still haven’t received your item, and we completely understand your frustration with the courier experience 😔 This is certainly not the level of service we aim to provide.
Please reach out to us directly with your order number, and we’ll look into the delivery status right away and work to find a quick solution for you.
Kind regards
Emil / Watery.ie
I never received this item
25 December 2025
Reply from Watery.ie
Hi John,
We’re very sorry to hear that you never received your item – that’s certainly not the experience we want to give 😔
Please contact us directly with your order number, and we’ll investigate the matter immediately and make sure a solution is found as quickly as possible.
Kind regards
Emil / Watery.ie
Everything quick and efficient
Everything quick and efficient. Happy experience.
20 December 2025
Unprompted review
Reply from Watery.ie
Hi Ross
Thank you for your review 😊
We’re glad to hear that everything was quick and efficient and that you had a happy experience. Thank you for sharing your feedback.
Best swimming regards
Emil / Watery.ie
Reply from Watery.ie
Hi Mark,
We’re very sorry your order hasn’t arrived as expected 😔 We completely understand how frustrating this is, especially after the promised date.
Please contact us with your order number so we can immediately check the status and make sure your items reach you as soon as possible.
Kind regards
Emil / Watery.ie
All fine.
I complained a few weeks ago about being sent a premature review, as I hadn't received the item yet. Watery replied today - which I appreciated - and said they'd follow it up. However, there is no need, as I have now received the item. All good, thanks.
12 December 2025
Reply from Watery.ie
Hi Jessica,
Thank you for your feedback. We’re very sorry you haven’t received your item yet 😔 Please reach out to us with your order number so we can check the status and make sure it gets to you as soon as possible.
Kind regards
Emil / Watery.ie
Great shop.
Great website, great customer service , very quick delivery and good product.
1 January 2026
Unprompted review
Reply from Watery.ie
Hi Eloise
Thank you for your review 😊
We’re delighted to hear that you enjoyed our website, customer service, quick delivery, and the product. Thank you for sharing your experience with us!
Best swimming regards
Emil / Watery.ie
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