Total scam and ripoff False product advertising. Send wrong product. Inferior quality Recommend not doing business with them
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Ordered 4 shorts ($88 order) from Waves & Trunks. Fabric was shiny, itchy and not cotton/knit. I was surprised when I found that returns can only be processed if, at my expense, order is only mailed... See more
the company has no address listed only email and phone ( Email: Contact: 863-434-8854) I purchsased 2 'M', men's shorts. Both of them were different one too long one too narrow. i was asked to submit... See more
Same experience as others. Sent wrong size and inside of package crawling with ants. Phone line to customer service just a busy signal and customer svc email does not respond. Website looks more legi... See more
Company details
Information provided by various external sources
The mission of WAVES & TRUCKS is to give our customers the best when it comes to trunks. Swim, run, burn some calories or take a casual stroll, we have trunks designed in style and element for all of your daily requirements. Made from premium quality m...
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Update on order
Update got the shorts but not the expandable waist I ordered! How hard is it to check the order?
Phone number isn’t working. No response to emails! Guess my money went down the drain!
Terrible Operation
Product comes from China. My shorts were not at all what was pictured or described in the order. Wrong color, wrong length, no expandable waist. Multiple e-mails about trying to return--then the return was going to cost as much as the product, They try to wear you down. Worst ordering experience ever.
Do NOT order from Wavesand trunks.com
Do NOT order from Wavesand trunks.com. The swimwear are made of cheap thin material and no liners in men's trunks. I tried to cancel the order after no confirmation of purchase or tracking information at two weeks. They refused to cancel the order and I eventually received a partial shipment at 8 weeks from the order date. It ships from China evidently and return shipping would cost me more than the items. They reimbursed me 10% of the purchase price and told me to keep the items. I donated them - too cheaply made to wear.
AVOID LIKE THE PLAGUE!
Any google ad you see from this company says "get it by [today's date +7 days."
Go to their website and their policies are opposite and promise no such time frame.
Delivery is completely untrackable.
I contacted them for a refund when I realized I wouldn't receive the item on time. "Sarrah" (and/or an AI)
Response said 'sorry but it was already out for delivery.'
Order placed 2/19/2024. It's 3/29/2024 and I have seen neither order fulfillment nor refund.
I need to return some shorts because they are too big. they were ordered on 3rd Jan - took forever to come and now you wont send a return form…
Order Number #26522 - I need to return some shorts because they are too big. I have contacted customer service 6 times for a return slip to be sent and 6 times i have wasted my time as no return slip has ever been sent.
I purchased the shorts in good faith but i am now of the belief that the company is a scam. They were purchased on 03/01/24 and 6 emails later for a return slip (this is email no 7) to be emailed after delivery ABSOLUTLY NOTHING!!! you people should be ashamed of yourselves
Complete lies
Complete lies. They never ship you anything. They just take your money. Customer service number is disconnected.
AVOID!!
Nightmare - I'm usually very careful about ordering, but for some reason I trusted & made a purchase. It was taking forever, so I reached out... then I read the reviews and I'm sick about it! I cannot believe I didn't do a better job of checking before ordering - As others have noted, this is NOT a company from Canada as it appears. Very disappointing experience! I guess my question is, why does PayPal keep okaying these orders? - it appears this has been an issue for years - over & over & over -- Seems like companies like this would be red flagged if this keeps happening repeatedly!
Total scam
Total scam! Run away! Wish I could have read the reviews first! Order green corduroy pants in size large. Received 5 weeks later white extra small thermal underwear type of pants. Refund?? Kiss that money goodbye!!!
Don’t purchase from this company
Don’t purchase from this company! They send the wrong items and then expect you to pay shipping to return them the CHINA!!!!
Do not order from this company
Do not order from this company. Item received (men's corduroy joggers) is terrible quality; not recognizable as corduroy. Earlier,when inquiring about shipping of the order, received delayed response; when tried to cancel was informed it was too late. Very poor product quality, non existence customer service. Buyer Beware!
Would give Zero Stars if an option.
Terrible business
Ordered on July 17 delivered on August 21st. No contact for 3 weeks filed a Pay Pal case and finally got a response. Would never buy again. Also order was not correct. Got two pair of same trunks .ordered two different ones.
Do not order from this website
Do not order from this website. They took 5+ weeks to deliver my items. They do not answer the customer service phone number and I’ve been waiting over 1 month for an email response. This website is a complete scam. If you order from them, know that you will never ever receive a refund.
Not recommended at all! NO STARS!!
Wow! I wish I would’ve read the reviews here before I ever ordered from this company, Waves & Trunks. I ordered swim trunks for my hubby and experienced the exact same thing as everyone here. My advice, do not deal with them…at all!! They need to be investigated and taken off any search engine. When my order didn’t arrive, I emailed them. Got a scripted response saying they would contact me in 1-2 business days. I waited. Nothing! Emailed them again and again, with no response other than the same generic one. I realized something wasn’t right. I found their phone number and guess what…yep…phone number is disconnected, or it’s bogus. I now have filed a dispute against them with my credit card company.
Same experience - scam!!!
Same experience, ordered, was sent confirmation but no delivery, no tracking details, phone doesn't work, no response to endless emails...yes, complete scam.
Surprised they can be so prevalent on internet and be complete hoax.
Scammers Look out. Phone number is bad, no response emails.
Never wrote a review....here I am. this place is a scam. Ordered and never received anything.
Fraudulent company
This company says that they're from Canada. I ordered womens cargo pants. Never got a confirmation number, never got tracking information, phone number is no longer listed, they do not respond to emails. PayPal is investigating them. Do not order from this company. They are fraud.
RUN. Fast
RUN. Fast. This is a follow up from my previous "guessing" review. I am happy to report that I was right on the money. Ordered a set of weekender casual shorts 5" inseam. Finally received a set of beach style, no fly, drawstring waist, cheap 10" inseam contraptions. 3 or 4 requests to return were answered by a computer generated message that they will get back to me in 1-2 days. Really. I was right. One crooked (smart-law-abiding-citizen's with today's standards) man's, with a computer, operation.
Orders 3 pairs of swim trunks in size…
Orders 3 pairs of swim trunks in size small but got 3 size large instead.. sent a email explaining the wrong size and just wanted to get exchange for the right size and was told that I will be contacted to correct the problem but it's been a month now but and no one contacted me about the issues. Sent a few emails but still nothing from them. Was planning on buying more but not only I won't be buying any but will let everyone know to stay away from this company. Very bad business practices.
I ordered 2 men bswim trunks size m and…
I ordered 2 men bswim trunks size m and they sent me 2 xlarge- phone is disconnected and no response to emails. SCAM
Trying to make a return and nobody…
Trying to make a return and nobody responds.
Purchased two pair of shorts in medium sent xtra-large
Not happy with service
Tom Eshbach cell 410-937-1027
241 Venice palms blvd
Venice,Fl 34292
You have my cell number
Only information I have is USPS tracking #
9261 2902 4788 1152 8700 88
Ref1: YT2309021236014525
I WANT MY MONEY REFUNDED!!!
Let me know what your planning to do about my refund
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