Wavesandtrunks Reviews 

180
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Total scam and ripoff False product advertising. Send wrong product. Inferior quality Recommend not doing business with them

Rated 1 out of 5 stars

Ordered 4 shorts ($88 order) from Waves & Trunks. Fabric was shiny, itchy and not cotton/knit. I was surprised when I found that returns can only be processed if, at my expense, order is only mailed... See more

Rated 1 out of 5 stars

the company has no address listed only email and phone ( Email: Contact: 863-434-8854) I purchsased 2 'M', men's shorts. Both of them were different one too long one too narrow. i was asked to submit... See more

Rated 1 out of 5 stars

Same experience as others. Sent wrong size and inside of package crawling with ants. Phone line to customer service just a busy signal and customer svc email does not respond. Website looks more legi... See more

Company details

  1. Clothing Shop
  2. Activewear shop
  3. Swimwear shop
  4. Ladies' clothes shop

Information provided by various external sources

The mission of WAVES & TRUCKS is to give our customers the best when it comes to trunks. Swim, run, burn some calories or take a casual stroll, we have trunks designed in style and element for all of your daily requirements. Made from premium quality m...


Contact info

1.2

Bad

TrustScore 1 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(180)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shop somewhere else. Still waiting for my merchandise

Still waiting for my merchandise. No response to emails and phone number is a non starter. Finally received an email saying item had shipped directing me to a tracking service but alas I have no tracking number. I have slim to no hope that I will receive the product I ordered and pretty much an accepting that I tapped into a scam site. Beware shoppers.

13 January 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I only gave 1 star because it would let me leave ZERO.
5 weeks shipping. No tracking info. No one answers phone listed on website. Shorts no way near as described. Writing on package all oriental. I am now out $50. Reporting to BBB. Jerks taking advantage of people. I WANT A REFUND. email not answered. KHARMA!!

22 December 2020
Unprompted review
Rated 1 out of 5 stars

Bad customer service

Bad customer service, they don’t send the right trunk order and act like it’s your mistake. You are supposed to pay return shipping for wrong orders!

19 September 2020
Unprompted review
Rated 1 out of 5 stars

I also got scammed this summer

I also got scammed this summer. Ordered something in June, they charged me in July and I just got it in September. But now I don't want it of course and the return information doesn't give a complete address to return it to. I thought my CC was looking into it and I filed a report with the FTC. You can't tell from the website that things are being shipped from China. And they have the nerve to keep sending me promotional emails. I hate being scammed.

10 September 2020
Unprompted review
Rated 1 out of 5 stars

Buyer Beware misleading website

Not shipped from the US as stated on website. Ordered on 6/20 and received it on 9/5 only after reaching out to PayPal. Inferior quality product and lousy customer service. Will cost more to return then the cost of the swimsuit.

10 September 2020
Unprompted review
Rated 1 out of 5 stars

Low quality items and horrible customer service

Low-quality items and their customer service is horrible. They do NOT answer to emails and no phones to contact. They say the product has been delivered BUT never received any of it. Hard to get them to answer emails and even more to try to get a refund

7 September 2020
Unprompted review
Rated 1 out of 5 stars

Follow up on August 2nd

Follow up on August 2nd. Spoke with usps, yesterday. Was sent merchandise. However, usps states Waves and trunks purposefully put the wrong address. So, now my merchandise was shipped after wandering the USA for weeks, back to China.
This fraudulent company has my money and my merchandise. Knew immediately I was screwed when Postal service didn't retrieve it. I contacted usps 7 times via phone calls, emails, since the last
week in July. They didn't try. So after 2 months of trying endlessly to get this package, I have to accept, I have been SCREWED by waves and trunks aided the USPS. No longer willing to purchase on the Internet nor companies that ship via usps. Perhaps it's time to dismantle the usps!

22 August 2020
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!

BUYER BEWARE!!! This company is awful! They took my money, plus a “card fee” sent me a “fake” order number and later a “fake” tracking number! I’ve tried to email them, but it says “can’t be found”. I’m mad at myself because I’m usually more cautious!! So they took my money, I have no product, and there’s nothing I can do about it! 😡 They must be getting rich off of this scam!

14 August 2020
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE, DO NOT PURCHASE FROM THEM! Same thing happened to me, ordered July 3 and it's now August 13 and nothing except a fake tracking number saying my item was shipped on July 21 from their partner in CA. No response to my emails, they don't answer their phone. ALSO MOST IMPORTANTLY, THEIR RETURN POLICY IS NO RETURNS 30 DAYS AFTER PURCHASE, BUT YOU DON'T GET YOUR ITEM IN 30 DAYS, IM AT 40 DAYS TODAY AND NO ITEM YET

13 August 2020
Unprompted review
Rated 2 out of 5 stars

incredibly slow but I got what I ordered …

I had to wait about a month and a half for my order to arrive but it finally did. The size was
Correct, the swim trunks were
fine for the price. So terrible customer service, long wait times but I got what I ordered.

11 August 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look