By tracking it’s says that my order has been delivered but in reality I didn’t receive anything Contacted next day Wayfair costumer service and they are sending me replacement order Great shop wit... See more
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Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
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Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
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I recently ordered some wine glasses from Wayfair.ie and received them very quickly. When they arrived, a few of the glasses had some noticeable imperfections. I simply reported the issue through the website, uploaded a few photos, and indicated that I still wanted the item.
I didn't even need to contact customer support directly. The process was incredibly quick and hassle-free, and a replacement was sent out promptly.
I have to admit I was a little apprehensive about ordering after reading some negative reviews, but my experience couldn't have been better. I'm very happy with the glasses and impressed by how efficiently the issue was resolved. I will definitely be ordering from Wayfair.ie again.

Reply from Wayfair Ireland

Reply from Wayfair Ireland
On line
Shopping fantastic
So easy even amateur like me can do, everything so far has being perfect.

Reply from Wayfair Ireland

Reply from Wayfair Ireland
Fast delivery and great price on my Emma mattress. Really pleased
and having great nights sleep on it.

Reply from Wayfair Ireland
If something isn't in stock you shouldn't take the order and my cash and then tell me there's a delay with the delivery because it's not in stock !!

Reply from Wayfair Ireland

Reply from Wayfair Ireland
If you’re reading, please and please, kindly avoid to do any transaction with the company call WAYFAIR, they seems like a scam or fraud company to me. An order was made in April 2026 and after I have spoken to their customers service more than 10 times because of this order has not been delivered, i had to force myself on refund of my money in June because. Guys stay away from this company, I wish I can give -1star review.
Easy and assessible to use website and to purchase. Delivery information, very informed an kept up to date on everything. Product very nice and quality very good .

Reply from Wayfair Ireland

Reply from Wayfair Ireland

Reply from Wayfair Ireland
I needed to change my delivery date as i was moving, it was very easy in the app and worked out great! Very happy with the service!

Reply from Wayfair Ireland
Wayfair products are excellent and reasonably priced. They have a huge variety and my shopping experiences so far have been great. I recently moved house, and most of my new decor, including bedding, lighting and furniture have been bought at Wayfair. I highly recommend them, and look forward to receiving my current order.

Reply from Wayfair Ireland

Reply from Wayfair Ireland
I really love the towels they are so soft and lovely. The only think I can complain about is all the face cloths it would have been better if there was an extra hand towel and bath towel instead of so many face cloths
Bernadette Hayes

Reply from Wayfair Ireland
Excellent service, cannot be faulted in any way. Super fast delivery and quality products

Reply from Wayfair Ireland
I purchased two dressers through this company's app, with an estimated delivery date between the 25th and 27th. In order to receive the items, I stayed home waiting for the delivery and ended up losing three days of work (the 25th, 26th, and 27th), as the delivery was scheduled for around 10:30 a.m. When that time passed, the system updated the delivery window to 1:58 p.m., yet the items still never arrived.
When I contacted customer service, I was informed that there was no concrete delivery date available. What makes the situation even more frustrating is that the company continues to advertise and sell the exact same products on its website, despite apparently being unable to fulfill the orders already placed by customers.
My frustration is even greater because I got rid of my old dressers specifically to make room for the new ones, trusting the delivery date provided by the company. As a result, I am currently left without a proper place to store my clothes and personal belongings because the company failed to honor its commitment.
After the missed delivery, I received several different delivery estimates. First, I was told that the items would arrive by June 3rd. Then, without any communication, the app was updated to June 8th. Later, the date changed again to June 9th. The only solution offered by customer service was: “If it doesn’t arrive, contact us to cancel the order.”
However, I do not want to cancel my order. I simply want to receive the products I purchased and paid for. If these items are still being advertised and sold on the website, then there should be stock available or at least the ability to fulfill the order. Otherwise, the products should be removed from sale to prevent other customers from experiencing the same issue.
At a minimum, customers deserve transparency, respect, and accurate delivery commitments. Unfortunately, I have received none of these so far.
I am extremely disappointed with how this situation has been handled. The problem is not only the delay itself, but also the lack of accountability, the absence of clear communication, and the disregard shown toward a customer who has already paid and is simply waiting for the company to fulfill its obligation. I expect the company to take responsibility and deliver my order as soon as possible.

Reply from Wayfair Ireland
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