Ben and Carl were great. The installation took place efficiently and with no disruption to our service. They were patient, waiting for us when some of our work tasks overtook the training of the phone... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a really good experience with Wayv when they came to install a full phone and internet system into our building. They achieved exactly what we wanted with tannoy and a hardy mobile, along with... See more
Company replied
From the initial sales call to our company, Wayv are so professional, clear and effective. The on site meeting was well prepared and answered all our questions, then the install team were great too... See more
Company replied
After our previous business phones and broadband contract expired we were contacted by Wayv who made this transition and process extremely smooth. They deal with all the admin side which sometimes c... See more
Company replied
Company details
- #11 of 92 best companies in Telecommunications service provider
- #22 of 113 best companies in Business-to-Business service
- #5 of 22 best companies in IT support and services
- #5 of 47 best companies in Phone and internet services
- #1 of 3 best companies in Telecommunications engineer
- #3 of 25 best companies in Telecommunications equipment supplier
Written by the company
Welcome to Wayv, award-winning provider to Small-to-Medium businesses across the UK. From our HQ in Sheffield, South Yorkshire, we provide SMEs across the UK with phone systems and broadband, in partnership with experts Ericsson-LG. Our SME-dedicated service is supported by our free, award-winning WayvCare support which allocates a dedicated support engineer to each business. Additionally, customers can benefit from Managed IT Services to complement their comms infrastructure. We're disrupting the market by providing support and service that other providers don't, as well as being the UK's 1st and ONLY Carbon Neutral business telecoms and broadband provider. Our ethos is underpinned by our values of 'Earn Trust', 'Keep it Simple' and 'Be Honest' - values which are not often linked to the industry! We remain true to these values in everything we do, and our terms of business are uniquely designed to protect you - the customer - first and foremost. But we also have a personality - our other values of 'Make Wayvs' and 'Have Fun' ensure you're always delighted by your interactions with us. To find out more about the industries and customers we serve, head over to https://wayvtalk.com Get in touch for a free, no-obligation quote and find out how we can help your business get a competitive edge!
Contact info
677 Ecclesall Road, S11 8TF, Sheffield, United Kingdom
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
Brilliant from start to finish.
From initial discussion about updating to a new six phone system, through to installation and hand over training, the whole team was brilliant. Highly recommended.
11 September 2023
Reply from Wayv. Talk and Broadband for Business
Hi Allan,
We're delighted to hear that your experience was brilliant and that you would recommend us.
If you'd like to find out more about our referral scheme, please don't hesitate to get in touch!
Best regards,
The Wayv Team
Sean was very helpful and knowledgeable…
Sean was very helpful and knowledgeable and made the transition easy.
10 September 2023
Reply from Wayv. Talk and Broadband for Business
Hi Kelly,
Thank you for your review - we are pleased to hear that Sean provided a positive experience for you during installation!
Best regards,
The Wayv Team
Nice and smooth transition
Nice and smooth transition. Sean was excellent during the installation and explained everything clearly. Very happy with the service so far.
3 September 2023
Reply from Wayv. Talk and Broadband for Business
Hi Helen,
We're pleased to hear that your transition was smooth and that you're happy with the service!
Best regards,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
Hi Robert,
Thank you so much for sharing your experience - we're glad that it was positive.
Best regards,
The Wayv Team
What a great experience with Wayv
What a great experience with Wayv
Seamless process, lovely people to deal with. Friendly and helpful.
Sean Hopper was patient when completing our installation and explained every detail
Thank you so much :-)
22 August 2023
Reply from Wayv. Talk and Broadband for Business
Hi Maria,
Thank you for sharing your experience - we're delighted to heat that it was seamless for you!
Best regards,
The Wayv Team
Great Company
As far as Internet installation goes this has been a great experience. The installation engineer was very professional and very clear when it came to educating us on our new phone system. The team at Wayv have been exceptionally organised and there have been no problems whatsoever. Would definitely recommend them.
23 July 2023
Reply from Wayv. Talk and Broadband for Business
Hi Nick,
We're glad to hear that your experience was great and you had no problems. It's always a pleasure to hear from happy customers!
Best regards,
The Wayv Team
Great company, great work ethos
Well we have given you 5stars even though there is always room for improvement lol.
I'm going to apologise for not getting your name even though I've made your brews all day. The gentleman was really friendly, just cracked straight on with the installation. Everything seems to be running smoothly. He was very clear demonstrating how to use the equipment. Great system, great engineer and from reading the reviews the customer service team are great too. Would definitely recommend :)
23 July 2023
Reply from Wayv. Talk and Broadband for Business
Hi Lindsay,
We love to hear that customers would recommend us based on their experience - that really is the best feedback to receive!
Glad that you had such a positive journey with our team.
If you'd like to find out more about our referral scheme, please don't hesitate to get in touch!
Best regards,
The Wayv Team
Smooth Installation
Sean was very helpful and answered any questions in detail. The installation process was smooth, and there was no interruption to our service.
17 July 2023
Reply from Wayv. Talk and Broadband for Business
Hi Sophie,
Thank you for sharing your experience - glad that you had a smooth transition.
Best regards,
The Wayv Team
very clean and professional
Everything was explained in detail and the engineer was very clean and professional.
13 July 2023
Reply from Wayv. Talk and Broadband for Business
Hi Stefan,
We're pleased to hear that the support and service we provided was to your liking, and there wasn't too much upheaval!
Thank you for your review.
Best regards,
The Wayv Team
Polite and friendly engineer
Polite and friendly engineer, everything explained in detail. Very positive experience with install during opening hours.
14 June 2023
Reply from Wayv. Talk and Broadband for Business
Hi Amanda,
Thank you for sharing your experience - we're delighted to hear that it was positive!
Best regards,
The Wayv Team
Sean has been absolutely fantastic from…
Sean has been absolutely fantastic from start to finish. From the initial introduction to asking questions about our business and going through the setup of the phones and system. We know we have been in safe hands!
8 May 2023
Reply from Wayv. Talk and Broadband for Business
Hi Sarah,
Thank you for sharing your experience - we're delighted to hear that you feel supported with your new systems.
Best regards,
The Wayv Team
Wayv is always friendly and helpful to…
Wayv is always friendly and helpful to deal with and they are always very quick to respond, especially Sophie!
24 April 2023
Reply from Wayv. Talk and Broadband for Business
Hi Nikki,
Thank you for sharing your review - we're glad that we have given you a positive experience!
Best regards,
The Wayv Team
Very impressed
Very impressed
Technician turned up on time and even though we had no power for the morning, got on with what needed doing. Was tidy and there was very little disruption. Was friendly - definitely recommend.
23 April 2023
Reply from Wayv. Talk and Broadband for Business
Hi Penny,
It's brilliant to hear that you were impressed with the service you received and the minimal disruption - happy customers are our aim!
Best regards,
The Wayv Team
Good efficient service
Good efficient service, knowledgeable staff right from the start - Sophy, Liam and Sean obviously care about the customer experience and believe 100% in the product
16 April 2023
Reply from Wayv. Talk and Broadband for Business
Hi Neil,
We're delighted to hear that our passion for providing exceptional service came through - thank you for taking the time to review your experience.
Best regards,
The Wayv Team
Outstanding service
Great service Sean visited site and did a thorough job would recommend to any company.
26 March 2023
Reply from Wayv. Talk and Broadband for Business
Hi Steve,
Thank you for sharing your experience and that you would recommend us!
We have a referral scheme for existing customers - if you'd like to find out more, please get in touch.
Best regards,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
Hi Michael,
Thank you for sharing your experience; we're pleased to hear that you felt our service was great.
Best regards,
The Wayv Team
Fantastic service, would recommend
Wayv got us set up with our phones and couldn't have been more helpful. Brilliant service, would highly recommend
9 March 2023
Reply from Wayv. Talk and Broadband for Business
Hi Olwynne,
Thank you for leaving us a great review - it's great to hear that you would recommend us.
If you'd like to find out about our referral scheme, please don't hesitate to get in touch!
Best regards,
The Wayv Team
Very helpful and professional
9 March 2023
Reply from Wayv. Talk and Broadband for Business
Hi Rory,
Thank you for leaving us a review, we're glad that you had a positive experience.
Best regards,
The Wayv Team
Really easy set up and friendly service!
3 March 2023
Reply from Wayv. Talk and Broadband for Business
Hi Jack,
Thank you for sharing your experience - we're pleased that you found it easy, and the team friendly to deal with.
Best regards,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
Hi Caroline,
Thank you for taking the time to leave us a review - we're glad that you had a positive experience and that you would recommend us!
Best regards,
The Wayv Team
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