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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Such a brilliant service where you can leave investments with professionals who look after your money as if it were their own, making changes when necessary and keeping you informed every step of the... See more
Company replied
Nicest/easiest experience I've had with robo-type investing. Website layout and usability are top notch and a welcome contrast to the chaotic mess of one or two other similar platforms. Only minor gri... See more
Company replied
I first raised a query with the automated service, which quickly realised I needed a bit more support. I was contacted promptly by Sean, who asked a few questions and recognised my needs. Sean t... See more
Company replied
Company details
- #45 of 78 best companies in Investment service
- #115 of 168 best companies in Non-bank financial service
- #12 of 20 best companies in Pension fund
About Wealthify
Written by the company
Wealthify is your easy-to-use, online investing and saving service.
Thanks to our range of award-winning products and easy-to-use app, it’s about the confidence that comes with being prepared for the worst — and satisfaction of building for the future.
With more than 100,000 busy people trusting our experts to manage their investments for the long term, it's about getting more from your finances by doing less.
And it's why the smart money's with Wealthify.
With investing, your capital is at risk.
OPENING HOURS
Weekdays: 8am - 5:30pm
Weekend and bank holidays: Closed
Contact info
Tec Marina, CF64 1SA, Penarth, United Kingdom
- 0800 802 1800
- support@wealthify.com
- wealthify.com
4.5
Excellent
3K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You won’t be disappointed
I was inspired by the incentive of an extra £50 initially but l am very happy with my savings.
3 March 2026
Reply from Wealthify
Hi Ling,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Reply from Wealthify
Hi Hugh,
Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Comprehensive and user friendly platform
3 March 2026
Reply from Wealthify
Hi Kevin,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Reply from Wealthify
Hi Annilene,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Excellent service
3 March 2026
Reply from Wealthify
Hi Caerwyn,
Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Reply from Wealthify
Hi John,
Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Fabulous investment platform - fabulous customer service
Fabulous investment platform. Really efficient customer service. Joshua sorted a problem today in seconds. Thoroughly recommend. What customer service should always look like.
3 March 2026
Unprompted review
Reply from Wealthify
Hi Mary,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Joshua!
Many thanks,
Team Wealthify
Great investment company
Great investment company , they keep you informed regularly and look after your investment well . Easy and quick to deal with and the app works well to , one small issue if your transferring money into an investment from your bank it doesn’t always confirm it’s being dealt with so just be mindful of that and don’t keep trying over and over like I did 🙈
2 March 2026
Unprompted review
Reply from Wealthify
Hi Stephen,
Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!
Many thanks,
Team Wealthify
Unbelievable customer service
Unbelievable customer service - The live chat is one of the best out there, both times I’ve used it, my problem was sorted quickly and professionally.
2 March 2026
Unprompted review
Reply from Wealthify
Hi Thomas,
Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!
Many thanks,
Team Wealthify
Wealthify investments
Wealthify are brilliant. Easy app to follow and no surprises. I really like Wealthify.
28 February 2026
Reply from Wealthify
Hi Howard,
Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!
Many thanks,
Team Wealthify
Great company love seeing my pension…
Great company love seeing my pension and savings under one roof, recommended to 3 friends who have also moved their pensions and started savings, great app and choice of fund risks available and very helpful staff ⭐️⭐️⭐️⭐️⭐️
27 February 2026
Unprompted review
Reply from Wealthify
Hi Vickie,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it and we're glad to hear you're enjoying your time with us!
Many thanks,
Team Wealthify
Quick Questions
I had a quick question about ISA's, went to the chat box and spoke to Sean. He was quick to respond and friendly and helful. Just what I wanted. What more could I ask?
27 February 2026
Unprompted review
Reply from Wealthify
Hi Bibi,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Sean!
Many thanks,
Team Wealthify
Excellent company
Excellent company. Site easy to navigate. Customer service clear and concise.
26 February 2026
Unprompted review
Reply from Wealthify
Hi Jayne,
Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!
Many thanks,
Team Wealthify
answered the question straight away
answered the question straight away good to know the on line security is good
26 February 2026
Unprompted review
Reply from Wealthify
Hi there,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
Great service
Such a brilliant service where you can leave investments with professionals who look after your money as if it were their own, making changes when necessary and keeping you informed every step of the way. I have been with Wealthify for nearly four years and have found them to be excellent. So much so. I am now consolidating my pensions with them as well.
25 February 2026
Unprompted review
Reply from Wealthify
Hi Deborah
Thank you so much for being with us for nearly four years, your trust in us means a great deal to the whole team and we truly appreciate your continued support and kind words from your review.
If you’d be interested in participating in a case study to share your experience in a little more detail, we’d love to hear from you. You can reach out to us from within your account secure messages section referencing ‘Trustpilot’ and we’ll provide more information.
Thanks again for being such a valued customer!
Best wishes
Team Wealthify
Penny the lovely lady who answered the…
Penny clear advice
Penny the lovely lady who answered the phone to me, answered all my questions very clearly. She was professional, knowledgeable, helpful and friendly. Thank you Debz
24 February 2026
Unprompted review
Reply from Wealthify
Hi Debra,
Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penny!
Many thanks,
Team Wealthify
Easy to set up
Easy to set up, with a logical easy to use App. The response from the support centre was excellent, notably Penelope. So would have no hesitation in recommending the company.
23 February 2026
Unprompted review
Reply from Wealthify
Hi Richard,
Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us. We will be sure to pass your kind words on to Penelope!
Many thanks,
Team Wealthify
Reply from Wealthify
Hi Philip,
What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!
Many thanks,
Team Wealthify
Great service and clear information
Great service, easy to cash out and very informative app
23 September 2025
Reply from Wealthify
Hi Andrew,
Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!
Many thanks,
Team Wealthify
What is the correct actual Cash ISA interest rate?
5 stars for communications and the app.
BUT just looked at opening a cash ISA and the interest rate offered is quoted differently on different pages....slightly concerning!!
11 February 2026
Unprompted review
Reply from Wealthify
Hi Joanna
Thank you for your feedback and for the 5 stars on our communications and app — we really appreciate it! In addition, we thank you for bringing the rate to our attention. We’re sorry for the confusion caused by any mismatch in interest rates displayed. This appeared to have been between one of our FAQ pages and the rest of our website. Please rest assured our team have thoroughly reviewed and fully corrected this.
If you would like us to escalate this further or if you have any further questions or feedback, do please let us know. You can call us on 0800 802 1800, send a secure message within your account or start a Live Chat. We’re here weekdays from 8 am until 5:30 pm.
Many thanks,
Team Wealthify
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