Easy ordering & manage subscriptions. The first Spring in 4yrs without weeks suffering flu/chest infection. This 71yr old Vg & Gf eater is loving life & just managed 3w in LA playing tag & jumping wav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love this product! I started taking pro metabolic late last year as I was feeling bloted and couldn't lose weight as easy due to peri menopause. Since taking this i have definitely noticed improvem... See more
Company replied
Excellent service, wrote a email because un post said my item was delivered on such a date, but unfortunately I didn’t receive on that date, which I contacted feel which they contacted me back st... See more
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Used the live chat option to sort out a technicality .. which turned out to be nothing more than my poor computer literacy. Amy was patience personified, explaining what I should do via the live... See more
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Company details
- #90 of 280 best companies in Vitamin & Supplements Shop
About Feel
Written by the company
About Feel
At Feel, we believe in the power of clean, high-performance wellness products to support both inner and outer beauty.
Our products combine evidence based formulas and clean ingredients that complement each other for maximum results.
All our products are designed to promote improved overall well-being, healthier hair, skin and nails, delivering maximum results with each use.
Get 20% OFF your first order
Code: TRUSTPILOT
Contact info
London, United Kingdom
- hello@wearefeel.com
- wearefeel.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service
I had to email customer service to rearrange my subscription after adding a new product and Anfel was very helpful and sorted it out for me very swiftly
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that Anfel was able to help rearrange your subscription quickly and smoothly for you. We know adding products and adjusting subscriptions can sometimes feel a bit confusing, so it’s great to hear the process was made easy.
We’ll be sure to pass your kind feedback on to Anfel as well.
Best,
Jonathan
Always very quick delivery and very…
Always very quick delivery and very helpful customer service response to any queries regarding products
9 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that you've had such a positive experience with both our delivery service and Customer Service Team.
It’s wonderful to know you’ve found the team helpful with any product queries as well, as we always want customers to feel supported and informed when choosing products that work for them.
Thank you again for taking the time to share your experience with us.
Best,
Jonathan
Helped pain in my knee joints
Changed from the pro collagen powder to the joint collagen powder which I have been taking for 3 months and have noticed a significant improvement in my knee joints. Due to the perimenopause I was finding it painful walking up and down stairs but this powder has really made a difference.
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that you've noticed such a significant improvement with our Pro Collagen Type 2, especially with the discomfort you were experiencing in your knee joints. It’s wonderful to know it’s made a real difference for you over the past few months.
We really appreciate you taking the time to share your experience and support.
Best,
Jonathan
I love this product
I love this product! I started taking pro metabolic late last year as I was feeling bloted and couldn't lose weight as easy due to peri menopause.
Since taking this i have definitely noticed improvement my clothes are feeling looser and I have lots more energy and stay feeling full through the day! I Take every morning with water and it tastes great too. Also great customer service from feel I had a query about the points system which was quickly answered and resolved by Felicia.
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that Pro Metabolic has been such a positive addition to your routine, especially during peri menopause. It’s wonderful to know you’ve noticed improvements with bloating, energy levels, and feeling fuller throughout the day, and even better that you’re enjoying the taste too.
We’re also really happy to hear that Felicia was able to help quickly with your points query. Feedback like this means a lot to the whole team.
Best,
Jonathan
Nicole was great helped me sort my…
Nicole was great helped me sort my order out very quickly
4 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that Nicole was able to help get everything sorted for you quickly. We’ll be sure to pass your kind feedback on to her.
Best,
Jonathan
I can’t imagine not taking Feel every…
I can’t imagine not taking Feel every day it helps with my recovery after training. I’m sure my skin is looking better and it taste delicious plus it makes me drink another big glass of water.!
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear Feel has become part of your daily routine and that you're noticing benefits with your recovery and skin. We also love hearing that you're enjoying the taste too, and the extra hydration is definitely a bonus rather than us sneaking more water into people’s day… maybe.
Thank you again for taking the time to share your experience with us.
Best,
Jonathan
Feeling better than I’ve done in years!
Easy ordering & manage subscriptions. The first Spring in 4yrs without weeks suffering flu/chest infection. This 71yr old Vg & Gf eater is loving life & just managed 3w in LA playing tag & jumping waves! Been taking collagen & multivits for 8m but hair, nails & skin all improved within weeks - feeling better than I’ve done in years x thank you FEEL
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the amazing review! Reading this genuinely made us smile. We’re so pleased to hear how much of a positive difference the Multivitamin and Pro Collagen have made for you over the past 8 months, especially hearing that you’re feeling better than you have in years.
Three weeks in LA playing tag and jumping waves at 71 sounds pretty incredible to us, and we’re honoured to be a small part of that. It’s also wonderful to hear that managing your subscription has been easy and that you noticed improvements with your hair, nails and skin so quickly.
Thank you again for taking the time to share your experience and support!
Best,
Jonathan
I've been taking the vegan collagen…
I've been taking the vegan collagen powder for several months now, and my hair and nails have never been stronger. I've never been able to grow nice nails before; they would always be fragile and brittle, but now they look great. My hair has grown faster, too, with my hairdresser noticing the change. I wish it looked thicker, too, but maybe that can't be changed. Not noticed a huge difference in my skin, but it was never bad to begin with.
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that you've noticed such a positive difference with your hair and nails since taking our Pro Collagen. Hearing that your hairdresser has even noticed the change too is always lovely to hear.
We also really appreciate the honest feedback regarding skin and hair thickness. Everyone’s experience can be slightly different, so we genuinely value you sharing both the positives and your thoughts so openly. Fragile nails becoming strong enough to finally grow properly sounds like a huge win though.
Thank you again for taking the time to share your experience with us!
Best,
Jonathan
I am currently taking the menopause…
I am currently taking the menopause supplements and have been for over 12 months. I have found them to be extremely helpful in stablising my mood and helped with my brain fog. The subscription process is easy and I dont have to worry about it, when I run out my next batch is on route. The price is also competitive and the quality of the supplement is more than worth it. Would highly recommend
7 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that our Menopause supplement has been so helpful for you over the past 12 months, especially with stabilising mood and helping with brain fog. Feedback like this genuinely means a lot to us.
It’s also wonderful to hear that the subscription process has made things easy and stress-free, exactly as it should be really, otherwise we’d just all be playing “where did I put my supplements this month?” every few weeks.
Thank you again for taking the time to share your experience and recommendation.
Best,
Jonathan
The best collegen powder!!
After seeing the benefits of the multivitamins I decided to give the collegen powder a go.. I'm gutted I didn't find it sooner!! It tastes amazing not at all powdery, I'm already seeing small changes after only using for a month! I can't wait for my next subscription to arrive and continue to see the benefits 😁
1 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that you decided to give our Pro Collagen a try after enjoying the Multivitamin, and even happier to hear it’s already becoming a favourite. “Gutted I didn’t find it sooner” is exactly the kind of complaint we’re happy to receive.
It’s wonderful to know you’re already noticing positive changes after just a month, and that you’re enjoying the taste too. We put a lot of focus into making sure it doesn’t have that typical powdery texture people dread.
Thank you again for taking the time to share your experience with us.
Best,
Jonathan
Great product & team!
Very helpful customer service team, great product, very reliable. Very, very happy 😊
6 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that you've had such a positive experience with both our products and Customer Service Team. Reliable is one of the best compliments we could ask for really, especially in a world where half of us can’t even rely on a delivery slot staying the same for more than 10 minutes.
Thank you again for your support, it genuinely means a lot to the whole team.
Best,
Jonathan
Fab customer services and now take…
Fab customer services by Nicola and now take multivitamins and pro biotic daily! Feeling less bloated/ tired easy subscription service quick delivery
6 May 2026
Unprompted review
Reply from Feel
Thank you so much for the review! We're so pleased to hear that Nicola was able to provide such great support, and even happier to know that the Multivitamin and Daily Biotic have become part of your daily routine.
Thank you again for taking the time to share your experience with us.
Best,
Jonathan
Ordered the metoprobiotic box
Ordered the metoprobiotic box, supposed to suppress your appetite but it doesn't. It bloats, slows down digestive system causing constipation and 100% does reduce appetite. I tried to return after trying for 2 weeks and was refused any percent of refund. Customer service justified the discomfort they caused me saying its basically normal and I'd have to pursue spending money whilst suffering the bloating and discomfort to see any benefit.
Update ... after this comment they contacted me and agreed to refund the full amount, which I qas grateful for, I have asked for a returns label to send it back so its not wasted.
6 May 2026
Unprompted review
Reply from Feel
Hi Terri,
Thank you for taking the time to update your review - it genuinely means a lot to see this.
I’m really glad we were able to step in and get this resolved for you, and that you felt listened to in the end. That’s exactly how it should be from the start, so I completely understand your frustration with how this was initially handled.
We take feedback like this seriously, especially where the experience hasn’t matched the level of care we aim to provide. It’s already been shared with the team so we can improve how situations like yours are handled moving forward.
I really appreciate you giving us the chance to make things right.
Best,
Amelia
Great Customer Servive
I had such a great experience with Feel’s customer service that I had to share. My package unfortunately went missing, which is always frustrating, but their team handled it brilliantly from start to finish.
They responded quickly, looked into the issue without any hassle, and kept me updated throughout. What really stood out was that once they confirmed the problem, they didn’t hesitate—they resent my entire order straight away.
A special mention to Nicole from the customer service team, who dealt with everything so efficiently and made the whole process feel easy and stress-free. Her help really made a difference.
It’s rare to come across a company that takes this level of responsibility and genuinely cares about their customers. Really impressed with how smooth the whole experience was. Thank you, Feel!
5 May 2026
Unprompted review
Reply from Feel
Hi Serena,
Thank you so much for taking the time to leave such a lovely review.
We’re really sorry your original parcel went missing, but we’re so pleased to hear the team were able to get this resolved quickly and make the process feel easy for you.
We’ll be sure to pass your kind words on to Nicole, she’ll be so happy to know her help made a difference.
Best,
Amelia
Nicole was very helpful and very…
Nicole was very helpful and very friendly and sorted out my query. Very good customer service.
5 May 2026
Unprompted review
Reply from Feel
Thank you for the kind feedback. We’re so pleased to hear Nicole was able to help with your query and that you had a positive experience with our customer service team. We’ll be sure to pass this on to her.
Best,
Amelia
Worst experience ever - dont buy here
The worst experience I ever had with a team member of this company. They lost a customer and so many future ones. Sometimes you should understand than every interaction matters, and that a small action, can damage your entire reputation.
4 May 2026
Unprompted review
Reply from Feel
We’re editing our original public reply in the hope of reaching you again, as we still haven’t heard back following our previous response and Trustpilot contact request.
We’re genuinely sorry to read this, as this is never the experience we want anyone to have with Feel. As soon as we became aware of your review, we requested your contact information through Trustpilot and replied publicly as we were keen to urgently understand what had happened and look into this properly for you. Trustpilot sends notifications when these updates are made, so we wanted to make one further attempt to get in touch.
We completely agree that every interaction matters, and feedback like this is always taken seriously internally. We would still really appreciate the opportunity to understand what’s happened here and see if there’s anything we can do to help resolve things for you.
If you’re open to it, please do reply through Trustpilot or contact our Customer Service Team directly (hello@wearefeel.com) so we can investigate this further.
Jonathan.
Worth their money
I’ve been taking the turmeric capsules for a few months now and have noticed a difference in my joints and ease of movement I would certainly recommend
5 May 2026
Unprompted review
Reply from Feel
Thank you for your kind review, Peter. It’s wonderful to hear that you’ve noticed a difference in your joints and ease of movement since taking our Feel Pro Tumeric. We’re really pleased they’ve been working well for you, and we truly appreciate your recommendation.
Best,
Amelia
collagen powder…
I have been taking the collagen powder drink for two years now and I have seen great results especially my hair and nails, it tastes amazing too!
4 May 2026
Unprompted review
Reply from Feel
Hi Amy,
Thank you so much for your lovely review.
We’re so happy to hear you’ve been enjoying the Pro Collagen for two years and that you’ve seen such great results, especially with your hair and nails. It’s also great to know you love the taste too.
Best,
Amelia
I reached out to Feel with an enquiry…
I reached out to Feel with an enquiry and was blown away by how quickly and helpfully I was responded to! Anfel was friendly, professional and pointed me in exactly the right direction straight away. Really impressive customer service from a brand that clearly cares about the people engaging with them
4 May 2026
Unprompted review
Reply from Feel
Hi Marlene,
Thank you for taking the time to share this.
We’re so pleased to hear Anfel was able to help quickly and point you in the right direction. Friendly, helpful support is exactly what we aim for, so your feedback really means a lot.
Best,
Amelia
Excellent customer support with real…
Excellent customer support with real solutions to order issues.
30 April 2026
Unprompted review
Reply from Feel
Thank you for your kind review Annie! We’re really pleased to hear our team were able to support you and provide a helpful solution with your order issue. We truly appreciate you taking the time to share your experience.
Best,
Amelia
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