I was really excited to see these new pads as they are flushable (I dislike having to use those pad bins in public toilets), bio-degradable and kind to the environment - a game changer! When I fir... See more
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Review summary
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Reviews shaping this summary
Love that the pads are completely free of harmful chemicals and create zero waste. Upset that despite my previous comments that I don't like the wings and have to cut them off as they don't offer any... See more
Company replied
I got the three pad trial, and received the parcel quickly- all good there. I really like the concept and I do try to use products that are natural and produce less waste, but I don't think quality... See more
Company replied
Loved these as a eco-friendly and truly flushable pads. I've been using them since they wanted Beta testers a few years ago, so I've seen the investment and improvements into a great idea and product.... See more
Company details
Written by the company
We're Fluus, the creators of the world's first fully flushable period pad. We're on a mission to stop harmful chemicals against our skin, microplastics in waterways and permanent waste caused by period products. As well as being fully flushable, Fluus is the first truly microplastic free period pad in the world (we know because we built the world's first microplastic free, high speed manufacturing line). As well as respecting our planet, this means that there's no sweaty plastic against your skin. Made from cellulose plant fibres, Fluus is hypoallergnic and has passed skin and vaginal sensitivity tests, making it perfect for even the most sensitive skin. To make Fluus both absorbent AND flushable, we created our patented technology called Flushtec®. It is a combination of materials and first-of-its-kind manufacturing process which makes Fluus pads naturally absorbent, but they only start breaking down once they're fully submerged in turbulent water. Want to know how it really works? The volume and hydraulic action of the flush tear the pad apart. It breaks down even further as it travels through the drainline. The disintegrated pad arrives at the water treatment centre, having broken down into cellulose plant fibres half the size of an eyelash. Here it can safely pass through the screens where it is treated and converted into biogas and fertiliser, creating a circular product lifecycle. Conventional pads contain 90% plastic and take over 500 years to degrade. We believe companies should take responsibility for the complete lifecycle of the products they create. Flush and forget.
Contact info
Fluus HQ, Unit 7, Crescent Court Business Centre, North Crescent, E16 4TG, London, United Kingdom
- hello@wearefluus.com
- wearefluus.com
3.7
Average
213 reviews
Replied to 20% of negative reviews
Typically replies within 2 weeks
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They fell apart
Whenever I wore one they fell apart after a short amount of time. I would like to cancel my subscription please.
22 August 2023
Reply from Fluus
Hi there Alexandra,
I'm sorry to hear that you didn't have a positive experience with Fluus. Whilst we've tested our product with many different people and flows, it's true that not one size fits all. In this case I'm sorry that Fluus didn't work for you.
Our customer service team will email you today with confirmation of your subscription cancellation. Please look out for an email from hello@wearefluus.com, or feel free to reach out if you need anything.
Best,
Team Fluus
No good for people who have a heavy flow
27 August 2023
Reply from Fluus
Hi Chantelle,
I'm sorry to hear that the Fluus Day Pad didn't work for your flow. Based on customer feedback like yours, we will be expanding the range to suit more people's flows. We will be launching a longer and more absorbent pad very soon, which will be better suited to heavy flows.
We appreciate you taking the time to leave us a review, and please do reach out to us at hello@wearefluus.com if you have any further feedback.
Best,
Team Fluus
Great product flushes down the toilet…
Great product flushes down the toilet easy no smelly bin waste great value for money
Excellent product eco friendly
No nasty leaking either great absorption
25 August 2023
Reply from Fluus
Thanks for taking the time to leave us a review Rachel! We're so happy to hear that you're enjoying Fluus.
Don’t absorb fast enough
They don’t absorb fast enough, so there was leakage on the heavy days, not through the bottom, through the front. Don’t think I ever experienced that problem before. They are perfectly fine on the lighter days.
24 August 2023
Reply from Fluus
Hello Irina,
Thank you for your feedback. I'm sorry to hear that our Day Pad wasn't absorbent enough on your heavier days. We are working hard behind the scenes to increase the range and offer more choice to our customers.
The good news is that we will be launching a longer and more absorbent heavy pad very soon. These have been developed to offer double the absorbency, and the additional length gives added protection. We'll drop you an email once they launch as we'd love you to give these a try on your heavier days.
Best,
Team Fluus
Reply from Fluus
Thanks so much Olga! We're so happy to hear that they arrived in time for your period, and that you're loving Fluus.
I love the product but….
I love the product, but am disappointed that pack sizes have reduced from 15 to 12, with no warning & an increased price. Would love to have the option for larger pack sizes - that is the only thing preventing me giving 5 stars.
24 August 2023
Reply from Fluus
Hi Sara,
Thank you for your feedback. Firstly, I'm really sorry to hear that you didn't receive the email to inform you of the pack change. It should have been included in your order confirmation email on 25th August. My apologies that this never reached you.
The email also explained that we would be reducing the price along with the pack size, so you are still paying the same price per pad.
I fully appreciate this would have been confusing as you didn't receive the email, so apologies again and please do reach out to hello@wearefluus.com if you need anything further.
Best,
Team Fluus
Affordable and comfortable
Affordable and comfortable. Love using the natural and eco friendly product! No problems with stickiness they worked very well for me.
30 May 2023
Unprompted review
Reply from Fluus
Hi Charlotte,
Thanks for taking the time to review us. We're so happy to hear that you love Fluus!
Best,
Team Fluus
Amazing technology
Amazing technology! So helpful for when there isn't a sanitary bin in sight
30 August 2023
Unprompted review
Reply from Fluus
Thank you Olivia! We do love the convenience of flushing Fluus when there's no bin available.
Great product
Really happy with this product. It's s handy and convenient. I love that it is a better alternative for the planet and works just as well as other pads!
8 July 2023
Unprompted review
Reply from Fluus
Thanks so much for your feedback. It's great to hear that our microplastic free pads work just as well as their plastic alternatives!
I have been using Fluus for 5 months
I am regularly using fluus since march 2023. I love that it's affordable, eco-friendly and very practical.
They are great all year around, but especially during summer. It absorbs very well and feels much better than plastic pads. I was a bit sceptical about a pad dissolving it the water, but it actually does it.
It's nice to bring them along when traveling. I never had any leaking with Fluss. I am not sure how they would deal with heavy flow because I use them along with menstrual cup.
18 August 2023
Reply from Fluus
Hi Marina,
Thank you for taking the time to leave us this review. We're so happy to hear that you've had a great experience using Fluus. It's our mission to reduce the environmental impact of period products. Thank you for your support.
Best,
Team Fluus
Ineffective product - lose their sticky
I messaged the company on Instagram and Facebook about an issue I had discovered about the pads losing their stickiness after storing them unopened in a dry place for more than a few weeks. No one responded and I've ended up with loads of pads that can't be used because they have no sticky at all. This is ironically very wasteful and what I wanted to avoid by buying these products. I would have reconsidered if someone had got back to me as I really liked them when they worked and originally gave a five star review but sadly I am now leaving a one star review and not purchasing again. I really hope this company is genuinely passionate about being environmentally friendly and isn't just trying to cash in with a product that doesn't really function. So disappointing 😕
23 July 2023
Unprompted review
Reply from Fluus
Hello Ella,
Thank you for making us aware of these issues and taking the time to write a review. Our pads use a unique, non-toxic water-dispersible adhesive, unlike conventional pads, so your experience of using them may be a bit different from what you are used to.
We are currently making improvements to our adhesive and appreciate your honest feedback. We would appreciate the chance to rectify this by sending you our improved pads to try. If you could email us at hello@wearefluus.com that would be great.
Best wishes,
The team at Fluus ☺️
Great idea, but be warned - You'll get into a mess!
I wanted to LOVE this product. In a way, I do. Such a good idea and really did do as it claims*; you could see it breakdown almost immediately in the toilet.
*BUT because of how well it breaks down, I found that when at the gym or in hot weather, any sweat causes the pad to break down. On more than one occasion, and on top of it, trying to absorb the flow, I got into a real mess. It was extremely uncomfortable, and I could not change or clean myself until I got to a public toilet. Even when I was able to change, the glue and degrading pad was everywhere and was difficult to clean without washing. With washing not being an option, I was uncomfortable until I got home.
Side note: I usually carry a pack of flushable wipes and still struggled to clean up.
I also found that the stickiness of the wings and pad isn't great, and can move around when trying to pull up underwear. They are also quite thick and stiff, so it feels like you're wearing a nappy... More so than regular pads.
I cancelled my subscription because of how quickly it broke down with the slightest bit of moisture. I completely understand that's the point of the product, but I did expect SOME moisture tolerance considering it has to absorb and retain flow. I also had to change much more regularly than I would with generic pads and tampons, so a 15-pack really isn't enough for a medium, 5-6 day cycle. On my heavier days, I resorted back to tampons because I couldn't trust them.
I submitted this review on their website but noticed they seem to display their 4-5* reviews. I might be wrong on this; this is my opinion from my initial looking around!
20 July 2023
Unprompted review
Reply from Fluus
Hello Emily,
We are sorry to hear about your experience with our pads. We believe that pads which are worn for 6 hours should not stick around for 500 years. Therefore, we chose materials that act differently to permanent plastic and are water-dispersible.
Our pads are designed to disintegrate in an environment of water and movement. Meaning that if whilst wearing the pad, you are sweaty or do exercise, then the pad will break down faster.
We suggest that if you are experiencing higher humidity and exercise, change your Fluus pad more frequently and after your activity.
I have reported this back to our R&D team and we can assure you that this is something we are working on improving! Please feel free to contact us at hello@wearefluus.com with any other comments as we would be more than happy to try and rectify this situation for you.
Best,
Team Fluus ✨
Ok product
Love the fact that everything is flushable and the subscription service. I cancelled after 3 months due to them not sticking very well. They are also quite uncomfortable comfortable and only come in one size, which is quite small,
17 July 2023
Unprompted review
Reply from Fluus
Hi there,
We're sorry to hear you cancelled your subscription due to stickiness issues. We've listened to your feedback and have been working hard behind the scenes to improve the stickiness, flexibility and overall comfort of Fluus pads. We would love for you to give Fluus another go - please send us an email to hello@wearefluus.com so we can send you some new pads to try.
Best,
Team Fluus
To thick and don’t stick
Love the concept of this company and the fact there and no nasties or chemicals but the pads are way to thick! They also do not stick at all! Such a shame! I also am having trouble to cancel my subscriptions after trying a trail pack. They absorb well tho, just a shame.
14 July 2023
Unprompted review
Reply from Fluus
Hey there,
Thank you for your feedback, and I'm sorry to hear that your experience hasn't been positive.
We have taken your feedback on board and have been busy behind the scenes improving our plant-derived adhesive, as well as the flexibility and overall comfort of the pad.
If you are still having any issues with your monthly plan - please do contact our customer service team directly at hello@wearefluus.com.
Best,
Team Fluus
Signs up to a subscription you never asked for!
Ordered a free trial and next thing I know, I was getting an email about my next order being sent, it had signed me up for a subscription and seems very difficult to cancel. Have emailed to cancel but no response yet.
Please AVOID if you want to save the hassle.
I dont care how good or bad the product is when the company are this sneaky before ive even bought anything, I will not use them.
I did wonder why they wanted to take a token amount (£1) and thought it was for postage but obviously is just so they have your card details.
3 March 2023
Unprompted review
Reply from Fluus
Hi there,
I'm sorry to hear that our monthly plan wasn't clear. We have taken several steps to rectify this, to make it clearer to future customers. Thank you for taking the time to review us, and we will use this to improve our customer service in the future.
Please do reach out to our customer service team at hello@wearefluus.com so that we can investigate this further.
Best,
Team Fluus
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