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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product's concept, particularly its flushable, biodegradable, and eco-friendly nature, appreciating the absence of harmful chemicals and plastic. Many find the absorbency to be excellent and enjoy the comfort and breathability compared to traditional pads. The convenient and discreet packaging also receives positive remarks. However, some people were dissatisfied with the quality of the product. Several reviewers found the pads uncomfortable, describing them as stiff, raspy, and feeling like cardboard. There are consistent complaints about the pads lacking sufficient stickiness, with the adhesive often remaining on underwear or failing to hold the pad in place. A significant number of users reported that the pads tend to disintegrate or break down within a few hours of wear, especially with regular or heavier flow, leading to discomfort and mess.

What people talk about most

Product

People report positive experiences with product. Many customers praise the product as a "game changer,"... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was really excited to see these new pads as they are flushable (I dislike having to use those pad bins in public toilets), bio-degradable and kind to the environment - a game changer! When I fir... See more

Rated 4 out of 5 stars

Love that the pads are completely free of harmful chemicals and create zero waste. Upset that despite my previous comments that I don't like the wings and have to cut them off as they don't offer any... See more

Company replied

Rated 4 out of 5 stars

I got the three pad trial, and received the parcel quickly- all good there. I really like the concept and I do try to use products that are natural and produce less waste, but I don't think quality... See more

Company replied

Rated 4 out of 5 stars

Loved these as a eco-friendly and truly flushable pads. I've been using them since they wanted Beta testers a few years ago, so I've seen the investment and improvements into a great idea and product.... See more


Company details

  1. Toiletries Shop
  2. Health and beauty shop

Written by the company

We're Fluus, the creators of the world's first fully flushable period pad. We're on a mission to stop harmful chemicals against our skin, microplastics in waterways and permanent waste caused by period products. As well as being fully flushable, Fluus is the first truly microplastic free period pad in the world (we know because we built the world's first microplastic free, high speed manufacturing line). As well as respecting our planet, this means that there's no sweaty plastic against your skin. Made from cellulose plant fibres, Fluus is hypoallergnic and has passed skin and vaginal sensitivity tests, making it perfect for even the most sensitive skin. To make Fluus both absorbent AND flushable, we created our patented technology called Flushtec®. It is a combination of materials and first-of-its-kind manufacturing process which makes Fluus pads naturally absorbent, but they only start breaking down once they're fully submerged in turbulent water. Want to know how it really works? The volume and hydraulic action of the flush tear the pad apart. It breaks down even further as it travels through the drainline. The disintegrated pad arrives at the water treatment centre, having broken down into cellulose plant fibres half the size of an eyelash. Here it can safely pass through the screens where it is treated and converted into biogas and fertiliser, creating a circular product lifecycle. Conventional pads contain 90% plastic and take over 500 years to degrade. We believe companies should take responsibility for the complete lifecycle of the products they create. Flush and forget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing pads

Amazing pads
I definitely want to keep using them

3 December 2023
Fluus logo

Reply from Fluus

Thanks so much for sharing! We thrilled you're loving Fluus.

Rated 5 out of 5 stars

Amazing product and constant product…

Amazing product and constant product development, improvement.

Very happy with it, hopefully more sizes coming.

Great customer service and product.

29 November 2023
Fluus logo

Reply from Fluus

Thank you so much the brilliant review Laura! We are always striving to making improvements and is great to hear that your experience reflects this!

We have two new product launches on the horizon which will give you more sizes to choose from! Make sure you're subscribed to our emails so you'll be the first to know when our new products drop!

Best,
Team Fluus

Rated 3 out of 5 stars
Fluus logo

Reply from Fluus

Hi there,

I'm really sorry to hear that you found the pads uncomfortable. Whilst our pads are hypoallergenic and dermatologically tested, we fully understand that they won't be the right solution for everyone. We appreciate your feedback and please do reach out to us at hello@wearefluus.com if you wanted to speak with a member of the team about how we could improve.

Best,
Team Fluus

Rated 5 out of 5 stars

Very handy and easy to use

Very handy and easy to use. Very lightweight as well. Love them.

27 November 2023
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Reply from Fluus

Thank you so much So! We LOVE to hear this!

Rated 4 out of 5 stars

Great pads

Great pads. I would love panty liner options and larger options for nighttime in future but so far they worked well. They need to be cheaper as i can get £2 for about 2 packs more in Costco and other places. They’re double the price so price needs to be less

25 November 2023
Fluus logo

Reply from Fluus

Hey Charlotte,

Thanks for your review. It feels like you're one step ahead of us here as we've got two exciting product launches on the horizon!

We understand you on the cost. We're working hard to bring our costs down to make Fluus more affordable for everyone. We truly appreciate you giving us a go! If you have any further thoughts or ideas, please feel free to email us at hello@wearefluus.com.

Best,
Team Fluus

Rated 5 out of 5 stars

Amazing, truly absorbent and flushable

These pads are amazing, I was skeptical about them, expecting their absorbency to be terrible and for them not to flush. Wrong on both counts - they work absolutely brilliantly, feel great on my skin and flush down easily. Total game changer.

26 October 2023
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Reply from Fluus

Thank you for your incredible review Alice! Reviews like yours fill us with joy!

Rated 2 out of 5 stars

Genius that this product is flushable…

Genius that this product is flushable but I found them very uncomfortable in use.

25 November 2023
Fluus logo

Reply from Fluus

Hey there,

Thank you for the honesty. We love to hear that the flushable aspect worked for you, but sorry to hear that you found Fluus uncomfortable to wear. Your feedback will be shared with our R&D team who are always striving to make product improvements.

Thanks again for giving Fluus a go.

Best,
Team Fluus

Rated 3 out of 5 stars

Great idea unfortunately need tweaks

I love the idea of this product and the sustainability behind it but unfortunately for me the pads was no good I felt the sticky pads was to rough against my skin and didn't stick well I suffer with adenomyosis and have a very heavy flow so was hoping the pads was a little longer and wider at the back for better protection if little tweaks can be made I think this will be a great for any period

2 December 2023
Unprompted review
Fluus logo

Reply from Fluus

Hey there,

I'm really sorry to hear that Fluus didn't work for you. We know that our Medium Pad is not best suited to heavy flows. We will be bringing out a new longer and more absorbent pad early next year. I would love to send you some to try when they launch! Please drop us an email at hello@wearefluus.com and we'll be sure to send you a pack to try.

Best,
Team Fluus

Rated 5 out of 5 stars

Amazing

Amazing product, easily flushes, great company values.
Absorbent, comfortable & all
The only con is that you can't really stock up because the adhesive will lose power with time but that's understandable

24 November 2023
Fluus logo

Reply from Fluus

Hi Nancy,

Thanks so much for taking the time to share your review. We love to hear that you're enjoying using Fluus! We absolutely hear you on the adhesive and it's something we're working hard on improving.

Thanks again for joining our mission and making the switch to zero waste period care!

Best,

Team Fluus

Rated 3 out of 5 stars

Uncomfortable

Itchy
Uncomfortable

23 November 2023
Fluus logo

Reply from Fluus

Hey there,

I'm sorry to hear that Fluus didn't work for you, but we appreciate you taking the time to share your experience.

Best,
Team Fluus

Rated 3 out of 5 stars

I like the ethos and brilliant company…

I like the ethos and brilliant company but the item itself was not great and did come apart.

30 October 2023
Fluus logo

Reply from Fluus

Hey Simon,

Thanks for taking them time to share your experience. I'm sorry to hear that Fluus didn't work for you - this is well below the standards we expect.

We know that everyone's bodies and flows are completely unique, and that we need to develop more products to cater to this. We are working on this and I hope that we'll have a microplastic fee solution for you in the future.

Thanks again for trying Fluus.
Best,

Team Fluus

Rated 5 out of 5 stars

Great product

Great product, great value and when I have contacted customer services, they have been swift and helpful in resolving my issue.

17 November 2023
Fluus logo

Reply from Fluus

Thanks so much for taking the time to share your review. We love hearing from our customers, and we're thrilled to hear the you're enjoying Fluus.

Rated 5 out of 5 stars

Works just as described

Sustainable, works really well and easy as delivered right to your door

13 November 2023
Fluus logo

Reply from Fluus

Thanks so much for sharing!

Rated 5 out of 5 stars

They are very absorbent pads

They are very absorbent pads and good for the environment.
The delivery come quick and affordable.
Would recommend.

9 November 2023
Fluus logo

Reply from Fluus

Thanks so much for taking the time to leave us a review. We're thrilled to hear that you're enjoying Fluus.

Rated 5 out of 5 stars

Amazing pads, 100% recommend!

Amazing pads, as someone who is allergic to a lot of adhesive products and normal pads- these have literally been life saving!
Really comfortable, great that they are 100% flushable and extremely convenient to take anywhere!
Will continue to use them for as long as they’re available! 🖤

8 November 2023
Fluus logo

Reply from Fluus

Hey Chandell,

This is absolutely brilliant! We've heard from lots of customers that Fluus is super gentle and doesn't cause the same irritation or allergic reactions they get from other pads. Thanks so much for sharing your experience. We love hearing stories like these!

All the best,
Team Fluus

Rated 2 out of 5 stars

I received these to review and very…

I received these to review and very disappointed, the pad had literally disintegrated by the time it came to change my pad & the coverage was not great as the pad leaked. The one positive I did find was that they were comfortable to wear & were non irritant like some can be,

15 November 2023
Unprompted review
Fluus logo

Reply from Fluus

Hi Geri,

I'm sorry to hear about your experience. The flushable nature of Fluus does mean that it is designed to break down, but it definitely shouldn't disintegrate or leak. I'm sorry you experienced this.

We are developing Heavy Pads that are longer and more absorbent, and I'd be happy to send you some to try as it sounds like they may be better suited. If you'd be open to giving us another go, please do reach out to us at hello@wearefluus.com, and I'll arrange for a pack to be sent when we launch them in the new year.

Thanks again for trying Fluus.
Best,

Team Fluus

Rated 3 out of 5 stars

Great idea....but..

Great idea....

Very uncomfortable, don't stick at all.

All round not comfortable and don't stay in place.

Great idea though.

1 November 2023
Unprompted review
Fluus logo

Reply from Fluus

Hey Molly,

I'm really sorry that you had issues with the adhesive and found the pad uncomfortable. I can see that your order was from over 4 months ago, and we've subsequently made improvements to both the adhesive and overall comfort of the pad. I would love to send you a box of our latest pads to try free of charge if you'd be willing to give us another go? If so, please send us an email at hello@wearefluus.com, and I'll arrange this for you.

Thanks again for giving us a go.

Best,
Team Fluus

Rated 5 out of 5 stars

So thin and comfortable

So thin and comfortable, also with the entire wrapping of each sanitary towels and the towels themselves being flushable, it made for such an easy, hygienic and convenient process.

I have a fairly heavy flow and these were fantastic.

11 October 2023
Fluus logo

Reply from Fluus

We're delighted that Fluus perform for you - especially with a fairly heavy flow. Thanks for the brilliant review Em!

Rated 3 out of 5 stars

its a great thing to have flushable…

its a great thing to have flushable pads and completely plastic free, but when it starts falling apart while you wear it as if i had cotton wool there - it's not great. the whole concept is amazing and i wish i could continue my subscription, but i am not going to until you make the pads more durable, so they stick better and mostly don't start going apart as i am wearing it.
thanks

27 October 2023
Fluus logo

Reply from Fluus

Hi Maryam, I'm sorry to hear that Fluus didn't work for you. We know that everyone's bodies and flows are completely unique, and that we need to develop more products to meet different flows and body shapes. We're working on this and I hope that we'll have a microplastic fee solution for you in the future.
Thanks again for trying Fluus.

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