Good In Bread Reviews 316

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the sourdough bread and bagels, highlighting their delicious taste, excellent quality, and natural ingredients without additives. Many appreciate the convenience of delivery and the option to freeze the products, maintaining their freshness. Reviewers frequently mention the ease of ordering and the variety of choices available. However, some customers were dissatisfied with the delivery service, citing issues like delayed or missed deliveries, and damaged packaging. There were also occasional concerns about the price, with some finding it expensive compared to other options. A few people mentioned receiving incomplete or incorrect orders, or experiencing difficulties with making changes to their orders.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the delicious taste and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Consumers have mixed experiences with delivery services. While some customers appreciate the convenience of... See more

Order

Users describe ambiguous interactions with order. Many customers praise the ease of ordering, the ability to... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the bread expensive, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely the best sourdough! We have been ordering from this company for about a year now and have loved everything, loaves, ciabatta, bagels, everything was lovely and always delivered on time.... See more

Company replied

Rated 5 out of 5 stars

This bread is the nicest I've ever had. It's soft, chewy and very tasty. Quick delivery and packed well. What I love is it's all natural - no rubbish like regular ultra-processed bread that taste... See more

Company replied

Rated 5 out of 5 stars

My fave are the Everything Bagels but the Plain, Poppy, Sesame are delicious aswell. As is the Ciabatta, Foccacia, Sourdough Loaf etc Yes it costs slightly more than your normal loaf but you can im... See more

Company replied

Rated 5 out of 5 stars

Thank you for your response and apologies accepted. Your bread is excellent and I can confirm now that your customer service is too. Thank you. ----- They are excelent (not just good) in brea... See more

Company replied


Company details

  1. #37 of 48 best companies in Bakery
  2. #21 of 27 best companies in Delivery Service

Written by the company

We deliver fresh artisan Sourdough loaveliness to your doorstep on a subscription or à la carte basis, always ensuring that you are receiving not only the best tasting bread but a wide variety of loaves, buns, rolls & bagels to suit every taste in your household.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Totally delicious and excellent…

Totally delicious and excellent delivery provider

11 January 2024
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Reply from Good In Bread

That's so lovely to read. Thanks and we'll be sure to share the feedback with our delivery company!

Rated 5 out of 5 stars

Literally the best bread in Uk

Literally the best bread in Uk! Always arrive so well packed and their sweet treat is to die for!!

9 January 2024
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Reply from Good In Bread

Thank you, Petra! Come back soon on Delli for your nationwide deliveries:)

Rated 5 out of 5 stars

Consistent quality + convenience

Never buying sourdough bread from anywhere else. Convenience + consistent quality = happy with my subscription and will continue with this for as long as I can. Always prompt and responsive customer support when I needed to have the delivery day corrected from the back end.

11 January 2024
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Reply from Good In Bread

Thank you!!! For your support, loyalty and lovely feedback! We really really appreciate it.

Rated 5 out of 5 stars

Lovely tasty bread and mince pies that lifted the spirits of the party….

I love the mince pies so much that I’d to ask to order more after Christmas. What I’m most impressed with the company is that they will always try their very best to accommodate, whether a change of order or items not available anymore online.
The baguettes and ciabatta were winners in the Christmas party.

28 December 2023
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Reply from Good In Bread

Thank you for your continued support and loyalty! So happy you are happy our products and service! Don't hesitate to let us know how we can improve even more. Thanks so much again!

Rated 5 out of 5 stars

Good in bread

Delivery bang on time, I sent a bundle as a present to relatives so didn't try it myself but they were thrilled with what they received and in particular were raving about the bread all over the Christmas period so they definitely are Good in Bread!!

28 December 2023
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Reply from Good In Bread

Haha amazing!

Rated 5 out of 5 stars

Superb company with the best bread

Superb company with the best bread, rolls, bagels, chocolate brownies, scones and much more. Delivery service is an added plus.

28 December 2023
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Reply from Good In Bread

Thanks Sally! So happy that you are pleased. Please let us know how we can improve our service even more. All the best for the new year! The Good In Bread team

Rated 5 out of 5 stars

Delicious organic sourdough

Delicious organic sourdough. It’s a little pricey, but worth it for the quality and taste. The bake at home loaves are a great addition and really handy to have in the freezer.

19 December 2023
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Reply from Good In Bread

So pleased to hear you are enjoying our products!

Rated 3 out of 5 stars

I bought a gift voucher and have been hounded to write a review

I’ve been emailed 3 times to provide a review for Good in Bread since buying a gift voucher on 12th December. I haven’t ordered any bread, and neither has the recipient of the voucher yet. I’m providing this review because I’m sick of receiving reminders to do so. Please consider a less intense email reminder experience for customers, particularly those buying gift vouchers who cannot yet give an accurate review of the product.

12 December 2023
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Reply from Good In Bread

Hi, I'm sorry to hear that you have been having issues with our review invitations. We did speak with Trustpilot after receiving your feedback to see if we can stop invitations being sent to gift card purchasers however they informed us we cannot stop specific products from being reviewed.

They did reassure us that you can stop these invitations at any point via the unsubscribe option within the email to prevent this happening further.

Kind regards,

The Good in Bread team

Rated 3 out of 5 stars

My first time ordering we loved the…

My first time ordering we loved the bagels!! But the brioche bums were so dense and hard we had to thrown them away which was such a shame

29 October 2023
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Reply from Good In Bread

Hi Carie, I'm really glad you enjoyed the bagels. I am sorry that the brioche buns were not to your satisfaction. We would love to make it up to you. Please feel free to email us at hello@wearegoodinbread.com. Thanks and we hope to see you again soon!

Rated 5 out of 5 stars

Lovely bread

Lovely bread. Have already ordered again. Super quick delelivery and nicely packaged . Highly recommended !

28 October 2023
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Reply from Good In Bread

Hi Lucy, thanks so much for your lovely review! We are delighted to read that you had a good experience and we hope to see you again soon!

Rated 4 out of 5 stars

Great bread

Great bread, quality and taste, a few minor issues with the website but the team were always quick to respond and rectify any issues.

10 October 2023
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Reply from Good In Bread

Hi Marcia, thanks so much for the review. We are happy to read that you've enjoyed the bread so far. And thanks for the feedback on the website. It's really helpful. We are working hard to make adjustements based on your comments. And as evere, thanks again for all your support!

Rated 5 out of 5 stars

Absolutely delicious

Wonderful service!
Delicious bread, sustainably packaged and delivered with consistent delivery updates. Worth every penny.

3 October 2023
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Reply from Good In Bread

Thanks for your lovely review, Anwobo! We hope you come back and visit soon;)

Rated 5 out of 5 stars

The best I've tasted.

Currently the best sourdough bread I've tasted. If there was a branch in my neighborhood I'd buy it weekly.

28 September 2023
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Reply from Good In Bread

Thank you so much for this kind review! Do come back and visit the website soon. We would love to supply you with your weekly sourdough fix;)

Rated 5 out of 5 stars

What a lovely experience

What a lovely experience. Great bread, smart packaging and fare price. What not to like?

29 September 2023
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Reply from Good In Bread

That's great to hear! Thank you so much for these super kind words. We love to delight our customers every step of the journey.

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