Paw Couture Reviews 446

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and beautiful designs. Many appreciate the quick delivery and the careful, attractive packaging of their orders. The customer service is frequently highlighted as excellent, with people finding the team responsive and helpful with inquiries and exchanges. However, some customers mentioned issues with certain products, specifically that some items did not wash well or that the material cracked after a few uses, particularly with specific leatherette sets. A few also noted that the colors of some products appeared different in person compared to online images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers frequently praise the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

They were responsive and helpful when I had initial questions. After I delivered there was a delay beyond their control, but they kept me updated on that. Now the items are here we’ve had nothing but... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more


Company details

  1. #18 of 155 best companies in Pet Care Store
  2. #44 of 621 best companies in Clothing Shop

Written by the company

Fashion for the fiercely dressed and dog obsessed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

446 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Products are beautiful

Products are beautiful, bright vibrant colours. When I received my dogs harness and lead set, the harness was a little tight. I sent an email explaining that it was a bit too small and was advised to return product with the invoice stating which size was required from xs to s. The exchange arrived today and fits and looks so lovely on my Chihuahua! Loved it so much I then purchased the poo bag carry pouch, it all matches and looks lovely.

2 February 2026
Rated 5 out of 5 stars

Gorgeous!

Quick delivery, my order was beautifully packed and wow - the collar, lead and harness are stunning! I don’t think my dog will want to be seen in anything else 😆 We get lots of admiring comments on walks too.

2 January 2026
Rated 5 out of 5 stars

Beautiful packaging- fast delivery

Beautiful packaging- fast delivery, have bought a further 4 harness sets after receiving my first set, so many compliments on it (leading to referrals ) I love the quality and designs, can’t see me stopping soon, my little dog will have a better closet than me! Don’t tell dad 😜

30 December 2025
Rated 5 out of 5 stars

The quality of these is truly…

The quality of these is truly impressive. I purchased two sets—the Christmas-themed one my Poppie is currently sporting, and she looks stunning in it. I've also picked out the pink sparkle set as her Christmas gift. These are built to last, and I'm confident they'll hold up beautifully over time.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service went beyond expectations

Having purchased a collar 5 months ago I was upset when the catch broke, I contacted paw couture and I can only say there customer service is amazing, they went far beyond good service not only replacing the collar but also the lead and poobag. This really is a sign of this company putting their customers first . You really are AMAZING

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality

These are really made of quality. I bought two sets. The Christmas one my Poppie is wearing now, she looks beautiful in it. Ive got the pink sparkle one for her Christmas present. These will last for a good time they are made that well.

28 November 2025
Rated 5 out of 5 stars

Fabulous

Brought a holographic set for my pup is more purple in person that it looks on line but I love it all the same just mind that the colours are different in person

24 November 2025
Rated 5 out of 5 stars

Great experience

Great quality products with speedy delivery and packaged well. Sizing was exact. On my list to purchase from in future. Thanks.

3 November 2025
Rated 5 out of 5 stars

Beautiful got it on discount

Beautiful got it on discount, amazing for summer. I got a few harnesses from here. I will buy much more as the Customer service is second to none!!!! ❤️❤️❤️

31 October 2025

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