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Paw Couture Reviews 446

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TrustScore 5 out of 5

4.9

Pet Care Store
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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including harnesses, leads, and collars, often noting their durability and beautiful designs. Many appreciate the quick delivery and the careful, attractive packaging of their orders. The customer service is frequently highlighted as excellent, with people finding the team responsive, helpful, and willing to go above and beyond to resolve issues like sizing or accidental orders. However, some customers experienced issues with certain products not washing well or the material cracking after a few uses, particularly with specific designs like the holographic or iridescent leatherette sets. A few also mentioned that the colors of some items appeared different in person compared to online images.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers praise the beautiful, well-made... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Order

Reviewers express satisfaction with the ordering process. Customers found it easy to order, and many praised... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Reviewers frequently highlight the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more

Rated 5 out of 5 stars

The quality of these is truly impressive. I purchased two sets—the Christmas-themed one my Poppie is currently sporting, and she looks stunning in it. I've also picked out the pink sparkle set as her... See more

Company details

  1. #18 of 153 best companies in Pet Care Store
  2. #44 of 618 best companies in Clothing Shop

Written by the company

Fashion for the fiercely dressed and dog obsessed.

Contact info

4.9

Excellent

TrustScore 5 out of 5

446 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic items

Fantastic items - I ordered a harness, lead and collar and I am so impressed with the good quality. Its nicely made, sturdy and looks amazing on my dog.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Amethyst safari

All lovely arrived very quickly & beautifully packaged. My only problem is the lead is rough on my hands as I have MS. Might be a good idea to pad the length of the lead as well as the handle.

31 May 2024
Rated 5 out of 5 stars

Beautiful items received for my new…

Beautiful items received for my new puppy. Beautifully packaged also. Many compliments already received and asking where I purchased. Very pleased, will definitely be buying more items and would 100 percent recommend.

28 May 2024
Rated 5 out of 5 stars

Lovely items

Lovely items, great quality, only problem is I have far too many as I love the designs so much

28 May 2024
Rated 5 out of 5 stars

Excellent quality lead and collar

Ordered our new puppy a matching collar and lead, and we are really pleased. Really good quality and really well packaged and presented ( would make a great present). If you're not sure, go for it, order and you wont be disappointed!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic items

Fantastic items - I ordered a harness, lead and collar and I am so impressed with the good quality. Its nicely made, sturdy and looks amazing on my dog.
Will definitely order again and highly recommend.
Thank you so much Paw Couture

3 April 2024
Unprompted review

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