Natural silk expert 

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Rated 1 out of 5 stars

Very poor quality. The silky fell apart in the first week and customer service is non responsive. Stay away from this vendor unless you enjoy buying inferior product and bad customer service.

Rated 1 out of 5 stars

Absolute scam. I wasn't happy with the cap so i asked for a refund within the stated return window. My emails were ignored for weeks. When I chased them up they claimed they hadn't received my previou... See more

Rated 1 out of 5 stars

Purchased 3 bonnets as gifts. They are not made of silk but polyester. The stitching is very poor quality with no product label included. The bonnets do not stay on all night as claimed and the tie is... See more

Rated 5 out of 5 stars

I LOVE these bonnets !! Ask my husband - he keeps calling me a bonnet evangelist lol… but truly these bonnets are comfortable, beautiful colors and I love how it ties up. Not to mention these things... See more

Company details

  1. Clothing Shop

Written by the company

Luxuriate in Silk Elegance. Discover the refined allure of silk. Elevate your everyday with SilkSilky's exquisite silk craftsmanship


Contact info

Breach of guidelines

All reviews

(278)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very comfortable!

Received item as described and in good condition. The bonnet is very comfortable and stays on! It took a little longer than I expected to receive (18 days from the order date) but customer service has been satisfactory.

20 March 2025
Unprompted review
Rated 2 out of 5 stars

My phone grabbed the wrong address and…

My phone grabbed the wrong address and put it as my delivery address. I reached out and they corrected it and followed up. I did receive my bonnet, however, the video I saw stated that you can't pull it off and it stays on. It doesn't it fell off during the night. It's a good quality in my opinion. If you type the ties tight it might stay on but I game myself a headache quickly with that so I unaffortanley don't wear it to bed. I will put it on and let my hair dry in it and it makes it look nice but that's all I can say for it.

10 March 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam!

It’s a scam!
I ordered an article there Nd foe some reason the order confirmation contained a wrong address. The article never came to me. And their answers are not even taking into account my messages.
Don‘t buy anything there!

21 March 2025
Unprompted review
Rated 1 out of 5 stars

I’ve ordered silk bonnets

I’ve ordered silk bonnets. It was advertised as pure silk. What a rubbish product. It is not silk, it is a cheap quality satin

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. They sent me the wrong items (not even close to what is pictured /described) and refuse to follow the return policy they have on their website. I am filing a complaint with the FBI & would love to see a class action suit against these m0thrfxrs

6 January 2025
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars! Absolutely horrible company. Never got my order or refund n now they don’t even respond! I’d be fine if I at least got the order but it’s literal crickets!!! Do not order from them makes me think they are scammers

31 December 2024
Unprompted review
Rated 5 out of 5 stars

A very good quality bonnet

A very good quality bonnet. It'll help keep my daughters hair from drying out and keep it shiny. The ties hold throughout the night without being g difficult to untie in the morning.

1 March 2025
Rated 1 out of 5 stars

They stole my money

I would love to review the product I purchased three months ago, but I NEVER RECEIVED IT. I’ve emailed customer service six times over the last two months and I’ve yet to receive my product OR my money back. An absolute waste of my time and money I wish it wasn’t too late to report the charge as fraudulent. DO NOT BUY FROM HERE.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

The silk quality is unreal

This is so beautiful. It's soft, and the elastic is snug, yet not too tight. Then the tie makes it just stay on all night. The color is so pretty, exactly like the picture. It's also reversible! Dark pink to light pink 💕 It's everything I wanted, I will buy 5 more in every color! I was skeptical because shipping time was 3 weeks, but I wasn't disappointed. 100% would buy again.

14 March 2025
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I accidentally entered the wrong delivery address. The company was easy to contact and addressed the issue right away

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely AMAZING product

Absolutely AMAZING product. Definitely does what it says it does. Hair is silky smooth in the morning and no fly aways. As someone who has frizzy hair that doesn't always want to cooperate, the bonnet helps settle things down making my morning hair routine a LOT easier. Also like how its reversible so you can choose what colour you want to wear that night.Will DEFINITELY buy again.

4 March 2025
Rated 4 out of 5 stars

Kindness Customer Service

I found that the kindness of customer service made up for my disappointment in being unable to use the product. Sometimes things just don't work out for different reasons but they were very kind and helpful and worked with me which is why I am giving them a high rating.

1 November 2024
Unprompted review

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