Wearyourmoment Reviews 

248
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the embroidered products, noting how well the detailed stitching captures special family memories perfectly. People also find the online ordering process very straightforward and consistently appreciate the helpful communication and quick turnaround times from the team. Some reviewers were not happy with occasional design mismatches where the final embroidery did not closely resemble the original photo provided. A few consumers also experienced issues with damaged items arriving or encountered frustrating complications during international delivery services. However, buyers mentioned that customer support was generally understanding when addressing these unexpected product concerns.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional quality of both the... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional workmanship and beautiful... See more

Order

Customers consistently note positive experiences with order processes that are described as very... See more

Customer service

Users describe ambiguous interactions with customer service, showing a high level of disagreement. Many... See more

Delivery service

People report ambiguous experiences with delivery service, balancing both efficient shipping and logistical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got a tote bag with an image of my daughter paddling in the sea with her Nana as a present to say thank you for help with childcare. She absolutely loved the unique gift and considered framing it!... See more

Rated 5 out of 5 stars

The team were very communicative and helpful with my order all along the way - I asked for an additional sketch for approval in a different way and they were happy to help (with a small fee for the... See more

Rated 5 out of 5 stars

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more

Rated 5 out of 5 stars

fabulous! I have shopped here on several occasions - and each time they deliver. such good presents - especially good for special thank yous. great quality, speed - brilliant. will use again and agai... See more


Company details

  1. Gift shop

Written by the company

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(248)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a jumper for my wife's birthday…

Ordered a jumper for my wife's birthday with one of our family's favourite photos and it's absolutely fantastic

Really great communication all through the process and the picture on the jumper was better than I ever imagined it would be.

Absolutely recommend and my wife loved the jumper

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Hi Scott & Team

Hi Scott & Team, Thank you so much for the most beautiful scarf! You were able to produce it very quickly ahead of Mothers Day. My mum loved the scarf and cried when she saw the image on it! Thank you again for the creating something so unique and special! I highly recommend Wear your moment and will be ordering from them again!

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality, unique to purchaser

Just found this company - first and foremost the quality of t-shirt is excellent, after receiving the first item I requested another & wearyourmoment went above and beyond to accommodate-the finished t-shirt is amazing and I love that it is unique to me,another plus
Good communication throughout - I will order again

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. There was a flaw in the scarf , not the design, but the scarf itself. I emailed and they just sent one out. No quibbles , . Fantastic service

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Lovely quality of both embroidery and scarf itself

I ordered a scarf for my mum for mother's day with an image of her six grandchildren and I am thrilled with it.
The picture I sent had a busy background so I was nervous that it wouldn't be clear but they did a great job at removing this.
I was also genuinely pleasantly surprised at the quality and softness of the scarf itself. Sometimes when you buy a personalised product, the quality of the main product suffers but it really is lovely.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

If you’re considering buying

If you’re considering buying, just go for it. I’m super pleased I did and genuinely can’t wait for the missis to see her present on Mother’s Day. You’ll get a unique product, with unreal service.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service and Brilliant…

What a fantastic service and Brilliant Product. Sent my picture over, got a preview, approved it and then the jumper came through the post super quickly. Honestly cannot rate this any better, so good am buying a second jumper!

25 December 2023
Unprompted review
Rated 5 out of 5 stars

Honestly fabulous!

Honestly fabulous!! My initial email enquiry was answered so quickly, my order arrived promptly and the sweater is beautiful! I'm so impressed, I can't believe how the photo has been captured so perfectly. Will be ordering again!

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing hoodie I received from them and…

Amazing hoodie I received from them and great quality. The picture I provided was stitched accurately and with quality. Th postage said 3-5 days and that was exactly when it arrived. Very happy and will be ordering in future. Not sure if you do kids but if you do that will be awesome too

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Quality

I ordered my husband a t-shirt with one of our wedding photos on it for our 2nd (cotton) wedding anniversary.

The t-shirt arrived in less than a week from ordering. It was even better than I’d hoped. It was excellent quality and the embroidered photo was honesty fantastic. It exceeded my expectations with the level of detail!

I would definitely recommend this company to family and friends who are looking for something unique.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Great!

I was worried that this would come out poorly but it actually is wonderful. I’m very very happy. I will order again!!!

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Lovely product & team

Hi! I ordered a personalized hoodie right before the holidays (obviously, very busy time). While it did arrive after the holidays, it had nothing to do with wearyourmoment and everything to do with the local delivery company.

The hoodie looks great and the design is just like the picture. I also really appreciated their professionalism and responsiveness. I have sent a number of emails and they've taken the time to respond to each one, promptly.

I recommend!

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful design!!

Beautiful tshirt! Got this as a gift for my husband for our 2 year wedding anniversary as the theme is cotton! Amazing quality and arrived in great time too! Thank you so much

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Best personalised gift!

I came across wear your moment on Instagram and had been meaning to place an order. I sent in my daughter’s drawing which is now embroidered into a perfect gift. Amazing customer service and fantastic quality. I’m already placing my second order for a valentines surprise!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service from start to finish

Wonderful service from start to finish! Great communication including when I had made a mistake. I cannot fault this company and cannot wait to order many more products as future gifts. Very impressed - thank you!

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful personal gifts

I came across this company through an online advert and I’m so glad that I went ahead with my purchase. The quality of the items and the detail given to the personalised stitching is just fantastic. I thought the picture that I sent might be a little too hard to recreate but I’m thrilled with it. Would highly recommend

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Christmas gift

Was looking for a Christmas present for my brother and his girlfriend and stumbled on this company - sent them a photo of them and got matching jumpers made .. they both loved the gift and it adds a touch of sentimental value to the product .. the quality of the jumpers were really good and also the stitching was uncanny how close to the original photo it was really happy customer 😊😊

10 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look