Wearyourmoment Reviews 

248
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the embroidered products, noting how well the detailed stitching captures special family memories perfectly. People also find the online ordering process very straightforward and consistently appreciate the helpful communication and quick turnaround times from the team. Some reviewers were not happy with occasional design mismatches where the final embroidery did not closely resemble the original photo provided. A few consumers also experienced issues with damaged items arriving or encountered frustrating complications during international delivery services. However, buyers mentioned that customer support was generally understanding when addressing these unexpected product concerns.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional quality of both the... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional workmanship and beautiful... See more

Order

Customers consistently note positive experiences with order processes that are described as very... See more

Customer service

Users describe ambiguous interactions with customer service, showing a high level of disagreement. Many... See more

Delivery service

People report ambiguous experiences with delivery service, balancing both efficient shipping and logistical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got a tote bag with an image of my daughter paddling in the sea with her Nana as a present to say thank you for help with childcare. She absolutely loved the unique gift and considered framing it!... See more

Rated 5 out of 5 stars

The team were very communicative and helpful with my order all along the way - I asked for an additional sketch for approval in a different way and they were happy to help (with a small fee for the... See more

Rated 5 out of 5 stars

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more

Rated 5 out of 5 stars

fabulous! I have shopped here on several occasions - and each time they deliver. such good presents - especially good for special thank yous. great quality, speed - brilliant. will use again and agai... See more


Company details

  1. Gift shop

Written by the company

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(248)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product.

I’m absolutely delighted with my t-shirt. I have a picture of me walking our two dogs at sunset, walking towards the sun, so we were almost silhouettes. When I saw the Wear your moment website I thought it would be great to capture this picture on a garment. How right I was. It was quite easy to design the shirt. I checked the proof that was sent to me and I gave the go ahead. A few days later the t-shirt. It fitted well and the embroidery of me and the dogs is great. It’s a bit of a conversation starter as people think it’s an ink stain and on closer inspection see that it’s actually me and the dogs. I would thoroughly recommend Wear your moments.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience, amazing gift!!

It was an overall great experience - the communication with the team was super easy, friendly, and fast. Design changes were no problem (I paid for the preview option, though), and the delivery was speedy. The embroidery on the shirts is amazing and I'm looking forward to handing the shirts over to my bridesmaids this weekend - a perfect, personal gift that's usable and stylish (not kitschy!)!
If I had one suggestion for improvement it would be to include more different shaped/sized garments and the color didn't turn out exactly as on the website (but that might be my screen).
Really recommend this to anyone who's looking for a personal gift or capturing a special memory :)

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Such an amazing company!

Firstly I asked to change the sizing after I had ordered, I had a reply within minutes and the sizing was changed with no issues! I then received my order and the attention to detail was amazing! It was everything and more than I imagined! Will 100% be buying from here again! Amazing quality product! Also amazing service!!

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Such a special, thoughtful gift

I got a scarf embroidered for my mother-in-law’s birthday. She can be difficult to buy for both she was absolutely over the moon with the sentimental keepsake. I also got my friend a T-Shirt with her gorgeous dog embroidered on. She couldn’t wait to wear it. The quality and customer service is top notch. Thanks again! I’ll definitely be back.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Such a beautiful, sentimental gift to give someone. I recently gifted a sweatshirt to a friend and the embroidered image was amazing, and the quality of the fabric super soft too.
So glad I stumbled across this great business!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love it!!

Absolutely love it! I ordered this for my partner with a pic of him and our son on holiday and it’s exactly as I hoped. The customer service was also quick and friendly!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Finish exceeded expectations

I was genuinely blown away by the personalised product I ordered through Wearyourmoment and the finish far exceeded my expectations.

I bought a t-shirt as a gift, but after ordering was worried that the photo I had requested to be stitched onto the t-shirt may not be that easy. However I needn't have worried. The personalisation looked so good, the detail that was included was amazing and it went down really well as a gift.

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Great jumper

Very quick service and the pattern was fantastic. Preview service is great and it matched the jumper exactly. Thank you and would thoroughly recommend.

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Lovely, personal product

I ordered a t shirt for Mother’s Day for my partner’s little girl. They love to climb together and the t shirt captured a picture of them doing just that perfectly.

A beautiful, personal gift. The service was great too. Thank you 🤩

10 March 2024
Unprompted review

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