I had the most wonderful experience shopping at WeaverStory store. I purchased a few silk sarees and fabrics along with my wedding lehenga, and I couldn’t be happier with my choices. The collect... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near f... See more
I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another o... See more
I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing m... See more
Company details
Information provided by various external sources
At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)
Contact info
253, Westend Marg, Near Garden of Five Senses, Saiyad UL Ajaib, Near Saket Metro Station, 110017, New Delhi, India
- +919810646345
- sujith@weaverstory.com
- weaverstory.com
4.1
Great
549 reviews
Replied to 54% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great merchandise!
Great merchandise that is traditional, colorful, and impressive. Think and use it for events.
30 May 2024
Beautiful Dupattas!
Ordered several items and they are all beautiful. The products on the website are described well and pictures are accurate. Delivery was quick (within a week) and the company is very responsive on WhatsApp. Had a great experience and highly recommend!.
29 May 2024
Good quality stuff and excellent…
Good quality stuff and excellent customer service.
They custom embroidered a set for me! That was unexpected and delightful
18 May 2024
Excellent service and quality of products
Martina was very responsive to my requests and did an excellent job of getting the products out to me on time. The blouse was well stitched and the whole ensemble came together very well!
21 May 2024
Unprompted review
Wonderful experience!
I loved the fact that the delivery was swift and I was sent an email to inform me of the shipment. The packaging was good. On top of that they gave a discount voucher for future purchases!👍
13 May 2024
The design and color was exactly as …
The design and color was exactly as featured online, Overall awesome quality
11 May 2024
Reply from Weaverstory.com
Dear Ms. Singh,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Thanking you,
Nishant Malhotra
Order showed up in good condition
Order showed up in good condition, slightly later than I expected. Overall a great experience compared to other South Asian clothing retailers.
10 May 2024
Reply from Weaverstory.com
Dear Danielle,
Thank you so much for the 4-star review! We’re thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we’re eager to meet your expectations to turn your next order into a 5-star experience. Please come back soon. We’re committed to making things perfect for you, and we’re excited to serve you again!
Thanks & Regards,
Nishant Malhotra
Founder
Amazing Collection
Beautiful collection! Customer service is very good, they would respond to me immediately. I have always loved buying sarees from Weaverstory and would continue to do so.
9 May 2024
Reply from Weaverstory.com
Dear Shagun,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're grateful for your kind words.
Thanking you,
Nishant Malhotra
Founder
Really good service and the quality of…
Really good service and the quality of the material is too good.
6 May 2024
Reply from Weaverstory.com
Thank you so much for this 5-star review, Ms Vijaya. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime
Lovely saree and great service.
I'm very happy with my saree, looks exactly as shown on the website. I sent a whatsapp message before I placed my order and Martina was very helpful even asked if I wanted to do a video call to show me other options but I said I liked the saree that I chose. She made sure that the saree and my fabric pieces were delivered on time. Will definitely recommend to friends. Thanks, Martina.
30 April 2024
Reply from Weaverstory.com
Prema ji,
Your review warmed our hearts! We're thrilled to have made your day. Looking forward to serving you again soon.
Thank you!
Nishant Malhotra
Team WeaverStory
Like their collection....but I wont shop here anymore
I really like their collection. Unfortunately their customer service is bad. Delayed or no response to my queries. Delayed shipping and No tracking information provided for the package. Overall, I hesitate to shop with them again
2 May 2024
Reply from Weaverstory.com
Dear Ma'am,
Customer satisfaction is our priority. Your experience isn't reflective of our standards and we're working diligently to prevent such instances. Your input is invaluable as we continue to work on improving our services. We understand your disappointment and would appreciate the chance to regain your trust. We'd be grateful for another opportunity to serve you better.
Regards
Nishant
Great place to shop for sarees.
I love the collection. The team is very good. I look forward to the sales
27 April 2024
Reply from Weaverstory.com
Sapna ji, your review warmed our hearts! We're thrilled to have made your day. Looking forward to serving you again soon.
Thank you,
Nishant Malhotra
Team WeaverStory
Great customer service
Great customer service. Love the customization options. Very open and easy to work with. Quality is top tier.
6 May 2024
Unprompted review
Reply from Weaverstory.com
Dear Tina,
Our team is overwhelmed and dancing, thanks to your glowing review! Your support means the world to us. Cheers to more fantastic moments together!
yours truly,
Nishant Malhotra
Team WeaverStory
I’ve been shopping with Weaverstory…
I’ve been shopping with Weaverstory since couple years. Each time not only is the product quality n workmanship awesome, but also their customer service is worth accolades.
4 May 2024
Unprompted review
Reply from Weaverstory.com
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Best Regards
Nishant Malhotra
Tailoring not up to the mark
Tailoring not up to the mark
Mediocre quality
Took long time to deliver
Organza quality not silk kind
It feels polyester kund of organza does not falll well
Not worth the money you charge
30 March 2024
excellent customer service great…
excellent customer service great quality product i’m very pleased
30 March 2024
Reply from Weaverstory.com
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Thank you!
Nishant Malhotra
Banarasi Karan silk sarees
I bought two banarasi silk sarees. Loved both. Quality is very good.
29 March 2024
Reply from Weaverstory.com
Dear Ma'am,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
Regards
Nishant Malhotra
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