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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the customer service, describing it as unhelpful, unresponsive, and difficult to reach. People also frequently encountered issues with the website and platform, finding it difficult to navigate and experiencing glitches. A common complaint was the price, with some users feeling that the costs associated with the service were too high. Conversely, a small portion of people felt satisfied with the platform's user experience, highlighting its comprehensive data, fast execution times, and good integration with other trading tools. Some also mentioned quick deposits and withdrawals as positive aspects. However, some customers also noted ambiguous experiences with payment processes, citing difficulties in transferring money and unexpected fees.

What people talk about most

Website

Reviewers highlight negative aspects of the website, with many finding it unusable and a security risk,... See more

Customer service

Customers report negative experiences with customer service, citing a consistent lack of support and... See more

Payment

Reviewers mention ambiguous feedback about payment. While some customers report easy fund deposits and timely... See more

User experience

Users describe ambiguous interactions with the user experience. While some reviewers praise the platform for... See more

Price

Customers consistently express dissatisfaction with pricing. Many reviewers report high and unexpected fees,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

All pros are US-only. UK customers get no access to penny stocks, pink slips, or anything else someone might actually use Webull for. They don’t say this up-front, either. They don’t even grey out the... See more

Rated 1 out of 5 stars

When I started using Webull, I noticed a lot of problems. First off, it only lets you buy stocks during certain times, and the trading hour times don't make any sense at all. Second, it is very diffic... See more

Rated 1 out of 5 stars

Do not trust Webull they will 100 percent rip you off without any explanation, after years of trading with them they did me dirty. There's plenty of other brokerages that are far better and treat thei... See more

Rated 1 out of 5 stars

I #lost all of my money at #Webull#. I've never personally sold any! However, they said that because I did not respond to the email, they #liquidated my cryptocurrency! I know only #Apex# #poin... See more


Company details

  1. Investment service
  2. Alternative Financial Services
  3. Finance broker
  4. Financial advisor
  5. Investment company
  6. Stock broker

Information provided by various external sources

Invest with Webull. Simple. Fast. Secure. Webull offers online stock trading, real time market quotes, comprehensive tools to help you control of your own financial future.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

373 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Confusing and not user friendly

Confusing platform with unnecessary restrictions on placing trades ie tp sl; asks for something to be done prior to place ie must select extended hours, but that option is not available on the trade. After trying it for a month and wasting so much time, Im totally fed up with this platform and am transferring to a different one.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Emergency

Emergency. I need to reach them ASAP. There phone call system is a scam. If anything it will get in trouble with time to even give an hour or two to try.

15 January 2026
Unprompted review
Rated 2 out of 5 stars

I’ve been using Webull for a few…

I’ve been using Webull for a few months, but moving money in and out of my account has been a nightmare. Transfers take ages, and every time I reach out to customer support it feels like I’s talking to a wall. Very frustrating and not what I expected.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Their simulator is totally worthless

Their simulator is totally worthless! Like test driving a car with no wheels. Hotkeys don't work, very slow execution speed. It's a shame. I would have joined this platform a year ago if they had a real simulator.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Webull Canada is in the stone ages

The only good thing about webull Canada has been their aggressive transfer promotions for nee customers. That's it

Cons:
-not zero commission (there's 5 competitors that are)
-mandary annual fee(other brokers don't charge a fee if a minimum amount of assets while wealthimple has no minimum)
-no DRIP
-no fractional shares
-no journaling/norberts gambit
-sky high FX fees
-no level tsx data. Bid and ask prices when placing orders are delayed. I have to rely on another brokerage to get accurate prices.

Hopefully webull Canada addresses all of if not most of their shortcomings as this js unacceptable for a platform trying to compete and are already so far behind

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Wow. Surprisingly BAD

Wow, I wish I knew this before i went to them. Been on them for 6 months now. I have been on Schwab for decades. Webull customer service is so bad. Loaded with Gotchas and very poor aweful hold times when they getcha. I would not recommend Webull to anyone. Watch out. The promotions are rigged with bad customer service.

22 December 2025
Unprompted review
Rated 3 out of 5 stars

I had made a few small deposits and…

I had made a few small deposits and even managed to withdraw some without issue. But things went downhill when I followed the platform's special instructions. Suddenly, my transactions were blocked and my account showed a negative balance. They told me I had to deposit more just to access my own money. After all these years. I've seen my share of schemes, and this one feels all too familiar. I am delighted I enrolled on CENTURY and 100 .I found them transparent and what they said from day one about withdrawal is what I have seen.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I #lost all of my money at #Webull#

I #lost all of my money at #Webull#. I've never personally sold any! However, they said that because I did not respond to the email, they #liquidated my cryptocurrency!

I know only #Apex# #point# #llc# keeps #investment decisions measured and realistic. Each stage of #investing feels intentional and responsibly guided. #Payouts arrive as expected, adding reassurance to the process.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Webull will steal your money

Webull will steal your money! At first I made a little money but soon I started realizing they was taking my money! They are right on Wall Street so they are. Right in the middle of all the manipulation! When buy call options, if it goes down a $1 then they take $100, but if it goes up $1 then you only get like $37 bucks! Also they will run it down
And hold it down so they can eat you up with time decay! I had an option today and saw it skip from 617.29 to 614 89 in about a second completely skipped everything in between! I saw this with my own 2 eyes! You try to call them and you will wait about 2 hours even if you request a call back! When you do finally talk to them then they blame everything on time decay. They told me that market manipulation is a myth! I have made money on every platform but this one. I buy small cap stocks that have that have great credentials and that beat earnings estimates . And they do nothing but drop a little each day so you are either forced to sell or loose! Sell, then within 2 hours they shoot back up same thing happens on options. They only people that make money on here are the ones that have thousands of dollars to invest. Webull preys on retail investors and they will eventually take everything you deposit. One way or another So my advice to everyone is do not give these theives a chance to take your money, because I promise they will!

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Dodged That Bullet

Wow! I was going to open a Futures account until I read the reviews. Thanks everyone from saving me from a potential headache.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

I have been trying to remove my money…

I have been trying to remove my money from them for over three months. I have been told the money will be in my bank account in two days for over dozen times. I have spoken with numerous employees who have gone as far as admitting it was complete negligence on their part Still no money and don't know what to do. Found what actually works for me. cëntury 100 has been precise. My earning and payout always come through.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I personally think Webull is the best…

I personally think Webull is the best brokerage app on the market. It gives you every piece of data or information you can possibly ask for in one platform. It gives company financials, gives analyst ratings, shows hedge fund portfolios if you want to track certain investors and what they hold...

Areas of improvement:
• types of mutual funds available
• trust accounts support
• support interface, maybe phone support at all would be nice.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust Webull they will 100…

Do not trust Webull they will 100 percent rip you off without any explanation, after years of trading with them they did me dirty. There's plenty of other brokerages that are far better and treat their users with respect. Never will I recommend them and will make sure to let other know of their shady ways.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Bad Practices, Horrible Service

Webull placed a EM call on my account when the balance was above the threshold. At 4PM my account was well above the $25,000 margin threshold, but I engaged in some after hours trading, which I closed during the overnight session. At no time was my account value below $25,000, but based on their explanation I was. Their badly explained reason was because I did not close out the orders, the cost of the orders were taken out of my equity based on the 4PM closing price, not the value of the stocks at 8PM. The error in their explanation is multifold, since the value of the stock was never below, when I bought it, the closing price, in fact the price of the stock never really went below the 4PM closing price - it only went up, if they used the closing price as a guideline, then there would be a wash.

They also stated that the method they use is based on industry standard, but the industry standard is to use one of two methods which are much more realistic than their standard. Either brokers use real time values at the 8PM after hours closing time or 9:30 AM opening time.

Their customer service in this matter was horrible. Of the two people on the phone that I talked to about the issue, both were trying to use terms they didn't really understand to defend their reasoning. In chat the explanation was not clear and really needed improvement to actually understand what they were trying to say.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!

STAY AWAY!!
They are fraud and there customer service is the worst in the industry. They assume things and ask you so many questions they have no rights to ask. These people webull hire overseas will steal your identity and screw you. Webull need better customer services or they are going into the ditch due to there customer services. BEWARE PLEASE and STAY AWAY from WEBULL. thanks

16 November 2025
Unprompted review

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