The process from the initial online information to closing the deal was smooth and seamless. The offer was lower than the online quote but I had read reviews and knew to expect that. My vehicle was mu... See more
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My wife and I met Mat and he was upbeat and very honest, which put us at ease. He pulled no punches, even as he told me about my vehicle. He made it easier for me to accept that I needed to part with... See more
I chose the 4 stars because no one is perfect in life! But, the representative was quick, knowledgeable, and very professional! The entire process was painless! The amount given was not what I was... See more
Matthew Weibel the Branch manage is more than a care and fair professional. The firm was the 5th Used Cars dealers that we had visited during the week ( We have to mentioned that another firm with age... See more
Company details
About We Buy Any Car® USA - Columbia, MD
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
10015 Old Columbia Road, Unit B215, 21046, Columbia, MD, United States
- (301) 490-5431
4.7
Excellent
338 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The person was knowledgeable and very…
The person was knowledgeable and very helpful.
7 November 2025
deceitful price email
the price you sent me in the email was nowhere NEAR the price i was given in person, you shouldn't even do that, give people false hope. it's mean and deceiving.
6 November 2025
Reply from We Buy Any Car® USA - Columbia, MD
----Update----
Hi Aleksandra,
Our leadership team has tried reaching out to you several times over the past month. Unfortunately, we have been unable to connect with you directly. We have exhausted all options at our disposal and kindly ask that you return our calls and emails or reach out to our customer experience team directly at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
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Hi Aleksandra,
Thank you for choosing webuyanycar.com and for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet expectations and understand how disappointing it must have felt to receive a lower valuation than anticipated. We take your comments very seriously and have logged a complaint on your behalf. The Area Manager responsible for our team in your area is investigating and will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.
When you requested your online valuation on October 24th, our system generated an estimate based on the information you provided, which indicated no issues with the vehicle. During our professional appraisal, however, we identified several mechanical and cosmetic concerns that were not disclosed online. These included suspension noise during the test drive, prior poor repairs to the roof panel, a cracked front bumper, a dented hood, an inoperable rear window, and paint damage to the driver’s side door. Additionally, the vehicle had previously failed a safety inspection according to the Experian AutoCheck report.
We always invite our customers to join us during the appraisal process so they can see what we see and understand how we arrive at our final valuation. While we made a modest adjustment to our online estimate which you accepted, we’re sorry to learn that this was not a price you could feel happy about. Our goal is to be transparent and fair, and we regret that this wasn’t your experience.
If you have any further concerns or would like to discuss your experience in more detail, we invite you to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com. If we’ve done something wrong, we will always do our best to make it right.
Warmest regards,
Mike, on behalf of webuyanycar.com
the area manager is great his…
the area manager is great his communication skills and price negotiation are very good
21 September 2025
This was a very convenient experience
This was a very convenient experience. I was satisfied with the price I was quoted and the process of selling was very easy. Remember to bring your title. After accepting the offer I was able to call my wife and have her come pick me up and by the time she got there I was ready to go.
31 August 2025
The seamless process and customer…
The seamless process and customer service / professionalism of the company representative.
19 June 2025
Great Experience
It was Great seamless experience, Raymond arriving on time explained what was going to happen step by step. He went around the car taking pictures took for test drive input everything into his computer, came back to us with a comparable quote and next thing we had check in hand.Nice and easy now that is one less thing to worry about. Would use them anytime. Thanks for the no hassle deal.
12 June 2025
The process went smooth
The process went smooth, representative was professional and straightforward. The location was convenient and welcoming!!
15 May 2025
The appraisal representative was very…
The appraisal representative was very friendly and helpful. Good customer service
12 April 2025
Service was unbelievable
Service was unbelievable, I'm a person that likes to haggle.
There was no haggling, they made a fare offer and I accepted it.
I would definitely sell to We Buy Any Car Again.
6 April 2025
The agent Louis
5 April 2025
Highly Recommended!
Pleasant, hassle-free experience with a very personable, professional, & knowledgeable manager.
26 March 2025
Our representative was friendly and…
Our representative was friendly and knowledgeable. It was my granddaughter first experience of selling a car and he made the process so easy.
16 March 2025
Happy with the outcome
Lewis was profezdional, friendly, and explained everything well to me. In the end the deal eas very fair and I'm happy with it.
8 March 2025
Staff
Lou was knowledgeable about what forms we needed and how to manage different aspects of selling the vehicle.
26 February 2025
Reply from We Buy Any Car® USA - Columbia, MD
Update 3/18/2025 - Thanks for taking time to speak with Area Manager Matt about your customer service experience, Kevin. We're always sorry to fall short of delivering a five-star customer service experience and I hope Matt's actions went some way to giving you a more positive outcome. If there's anything else we can do, please reach out to our team at corporate. You can reach us at customerfeedback@webuyanycarusa.com.
--------------------------------
Hi Kevin and thanks so much for taking time to rate the customer service provided by our team in Columbia, MD. We pride ourselves on giving every customer a five-star experience and we'd love to know where the team fell short so we can make it right.
I've asked your local Area Manager to check into your transaction and reach out to you to find out how we let you down. We value the opportunity to understand where we let you down and make it right.
Thanks for letting us know your experience was not up-to-scratch and for giving us the chance to restore your faith in our team.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Reps at both locations were excellent
Reps at both locations, Columbia (Lou) who did assessment and Frederick (Kyle) were easy to talk with and did their job professionally. Never heard of you before I got referral from local car dealership as option to sell my used vehicle. Prices were significantly higher than major 'no haggle' national used car buying company that I won't mention their name.
29 January 2025
You sucked me in at 18895 to come in…
You sucked me in at 18895 to come in and waste my time with a 8k offer.
24 January 2025
Unprompted review
Reply from We Buy Any Car® USA - Columbia, MD
Update 2/7/2025 - Hi Jo and thanks so much for working with Area Manager Matt to help us resolve your complaint. We're thankful you had the opportunity to verify that our offer was a fair price and that we were able to complete the deal and buy your car. We know these were difficult circumstances and we're sorry we couldn't give you a better price due to the unrepaired accident damage.
If there is anything more we can to do give you a positive customer service outcome, please let us know. You can reach us directly at corporate by emailing customerfeedback@webuyanycarusa.com.
-----------------------------
Hi Jo,
The online estimate was based on disclosures that the Honda was in good condition with no physical or mechanical prblems. What it did not account for was the wreck you were involved in a few days ago. During our inspection, we found the CR-V to have extensive unrepaired damage from the accident. You may want to speak to your insurance company and file a claim in the circumstances.
We will review all of the recorded phone calls to ensure our team made it very clear that the online valuation was an estimate and not an offer, but in any case, there is no way we could pay what you were expecitng for a vehicle with heavy, unrepaired damage.
I have opened a complaint for you and we will be in contact over the next couple of days to discuss the customer service provided by our team in Columbia.
We look forward to reconnceting with you and clearing this up.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
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