We first went on Tuesday evening to meet with Jim (he was filling in for the manager, Rod). We had spoken to him in advance when we set up the appointment. Jim was honest and forthcoming, he also expl... See more
Company replied
Location
Switch location2030 West Main St., West Norriton Square, 19403 Norristown, PA, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The gentleman who helped me with my transaction was excellent. Very professional, knowledgeable and just the right amount of cordial! He carefully explained all the pertinent facts and answered the... See more
Company replied
Jim Silcox was filling in for the guy on vacation and he was very welcoming and made the whole process easy and explained every detail. We would definitely do business with him again!
Greatest experience we've ever had. this was a very sensitive transaction for us because it was from an estate from a loved one. Our lost was hard enough and Tyrell along with We buy any Car made it c... See more
Company details
About We Buy Any Car® USA - West Norriton, PA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
2030 West Main St., West Norriton Square, 19403, Norristown, PA, United States
- (484) 235-5989
4.7
Excellent
519 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and professional process
Kirk, came out to our house after confirming via text that he would be arriving within a half hour. He looked over our car and offered us a fair price. Within a half hour we had a check in our hands. He put a lock boot on our car and we are waiting to have our car taken away within the next few days. It was a seamless process.
17 March 2026
Timely communication and reach out
Timely communication and reach out. Smooth process when we finally decided to do it.
8 March 2026
Easy and fair!
22 February 2026
I had a quick and straightforward…
I had a quick and straightforward appointment, and ended up getting a fair deal for my car. Walked out with a check in hand and had it clear in just a couple days.
8 February 2026
My car selling process was smooth
My car selling process was smooth, thanks to Rod. He is a gentleman and professional.
7 February 2026
Reply from We Buy Any Car® USA - West Norriton, PA
Hi Shraban,
Thank you for choosing webuyanycar.com and for sharing your experience at our West Norriton, PA location. We're so pleased to hear that Rod made the process smooth and professional for you — he truly is a gentleman and a valued member of our team.
If you ever need assistance in the future, we'd be delighted to welcome you back.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
I would return in a heartbeat
Wow, this was so easy and quick! I would definitely use webuyanycar.com again. Rod was super-efficient in evaluating my car (I was able to make an appointment 1 day after going to the website). He explained the process to me. There were no surprises when I went to drop off and sell the car.
29 January 2026
I think i was scammed
I think i was scammed. I never saw a mechanic that supposedly looked at the car. They give you a good price over the phone and then low ball you when you get there. I don't think I am the only one they do this to. Where were the mechanics that checked out the car??
9 January 2026
Reply from We Buy Any Car® USA - West Norriton, PA
---Update---
Hi Joseph,
We appreciate you taking the time to connect with our team. Our Area Manager found the conversation to be both positive and productive, and we hope you did too.
For any further assistance, our customer experience team is always happy to help at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
----------
Hi Joseph,
Thank you for sharing your feedback. I am sorry to hear that you left our West Norriton branch feeling disappointed. We take accusations of unfair practices very seriously, so I want to address your concerns directly.
Regarding the inspection: To clarify, we do not use separate mechanics hidden in a garage. Our Branch Managers are fully trained to inspect the vehicles themselves. We encourage customers to accompany the manager during the walk-around so they can point out exactly what they see—transparency is very important to us.
Regarding the price: Our online valuation is based solely on the vehicle details provided by the customer during the quote process. That figure is subject to a professional appraisal at the branch to confirm the car's physical condition matches those disclosures.
I want to ensure your visit was handled correctly. I have logged a formal complaint, and the Area Manager for West Norriton will reach out to you directly to review the details of your inspection.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
The agent was so kind and honest
The agent was so kind and honest. I was given updates throughout the whole process and quickly started the process of selling.
I think everything was fair. Sure, privately selling is a little more but not worth all of the headaches for me to meet people every day.
9 January 2026
The agent was friendly and efficient
The agent was friendly and efficient. He communicated clearly about each step that would be followed. He made the process transparent, and there were no surprises along the way.
8 January 2026
Rod was friendly and professional
Rod was friendly and professional. He walked me through expectations and closed the transaction timely. I would recommend him as a trusted representative of your organization.
23 November 2025
Solid and fair offer
Solid and fair offer. Quick transaction . Highly recommend the west Norriton office .
16 November 2025
Manager (Roderick) was awesome
Manager (Roderick) was awesome! Pleasant! Helpful! Knowledgeable! Great experience!
30 October 2025
West Norriton was a great place to go to!!
Rod made it a very smooth process and was great to work with. The person I spoke with on the phone was also great. This was my first time selling a car and although I was nervous at first I felt like it was a great experience and will definitely be recommending this location!!
25 October 2025
easy and fast experience.
Your local manager made the process easy, understandable and incredibly fast. This is the second time I've used webuyanycar.com and have come away happy both times.
14 September 2025
4 yr old BMW
A quick, reasonable. and courteous service. I was offered a better deal than my local BMW dealer.
13 September 2025
Rod was very polite
Rod was very polite, professional and efficient. He made my whole experience pleasant and smooth. I would highly recommend using your company.
3 September 2025
Experience was subpar due to website price
Website user experience was subpar. It asks for disclosure of all known issues then provides a price. The price provided is for a car with no issues or damage - so why ask for issues in the first place? I was up front so why did you do a soft bait and switch on the price?
Manager on duty was great; the only bright spot of the transaction. Since I already wasted my time getting there and went through all the motions, I decided to sell the car to them anyway. Probably be the last time.
30 August 2025
Reply from We Buy Any Car® USA - West Norriton, PA
---Update---
Hi dm,
Our leadership team has tried reaching out to you several times over the past month. We have tried calling at various times but have been unable to reach you and we never receive a call back.
We remain committed to addressing your concerns but at this point we have exhausted all options trying to connect 1-on-1. We kindly ask that you return our calls or email our customer experience team at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-----------
Hi dm,
Thank you for choosing webuyanycar.com and for taking the time to leave a review about your experience at our West Norriton, PA location. We’re sorry to hear we didn’t deliver the five-star experience we’re known for and appreciate your honest feedback.
We take allegations of “bait and switch” very seriously. Bait and switch is an illegal and immoral business practice and it absolutely does not occur at webuyanycar.com. Our goal is to provide a transparent and fair appraisal process for every customer.
Our online valuation tool is designed to give an estimate based on the information provided by the customer. It’s not a firm offer, and a physical inspection is always required to confirm the vehicle’s actual condition. You disclosed a dent on the door during your online appraisal, and we appreciate your honesty. However, during our professional in-person appraisal, we found additional issues that were beyond what we consider fair wear and tear for a vehicle of this age and mileage:
• Dent on the Fender
• Dent on the Quarter
• Multiple deep dents on the passenger side doors
• Oxidation on the Hood
We also ran an OBD-II diagnostic scan and found the following fault code:
• P0420 – Catalyst System Efficiency Below Threshold (Bank 1)
These findings impacted the final valuation. We always invite our customers to join us during the appraisal so they can see what we see and ask questions throughout the process.
We’re especially pleased to hear that the manager on duty provided excellent service and was a bright spot in your experience. Delivering outstanding customer care is a top priority for us, and we’ll be sure to pass along your kind words to them.
Despite the undeclared issues found during the appraisal, we’re glad we were able to offer a fair market value that you were happy to accept. If you’ve had second thoughts about selling your vehicle, please know that we’ll happily unwind the deal—just reach out to our customer experience team.
We’ve logged a formal complaint on your behalf and asked the Area Manager responsible for our West Norriton team to reach out to you directly. We want to listen to your feedback and find a way to restore your faith in webuyanycar.com. If you have any further concerns, please don’t hesitate to contact our customer experience team at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.