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Webware.ai Reviews 197

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their responsiveness, helpfulness, and dedication, highlighting their expertise and commitment to client success. Many people appreciate the personalized approach and the team's ability to effectively translate visions into functional and visually appealing websites. The company is frequently recommended for its website design and ongoing support, with consumers noting the professional and communicative nature of the team. However, some customers were dissatisfied with the service and marketing aspects, citing issues with unfulfilled promises, slow progress, and a lack of effective lead generation. A few people reported problems with website functionality, such as slow loading times and bugs, and expressed frustration over difficulties in migrating their website assets. There were also mentions of marketing efforts not aligning with business needs, leading to irrelevant leads and a perception of cookie-cutter solutions.

What people talk about most

Website

Customers consistently note positive experiences with website design and functionality. Many reviewers praise... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report ambiguous experiences with service. While some customers praise the professionalism and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express appreciation for the... See more

Marketing

Users describe ambiguous interactions with marketing. Some customers express satisfaction, highlighting that... See more

Based on these reviews

Rated 5 out of 5 stars

Webware rep Maria Josaphina has reached out and explained more details on how the website works and hw to make changes and how to contact individuals that can help get projects done. thank you for the... See more

Company replied

Rated 5 out of 5 stars

We're very happy with what Webware has done and continues to do for our website and online searchability. Webware's customer service is great. I like that they have a representative assigned to take c... See more

Company replied

Rated 5 out of 5 stars

Lydia is amazing. She is very informative when helping on the Webware application. I feel like I am learning how to really use my website properly. The Rivi feature is fantastic and has helped me imme... See more

Company replied

Rated 5 out of 5 stars

Lydia, my account manager, is awesome! She listens and makes sure the team is held accountable to get things done. A huge improvement from before. Lydia also shares great ideas for how to leverage all... See more

Company replied


Company details

  1. Online marketing agency
  2. CRM Provider
  3. Internet marketing service
  4. SEO Service
  5. Web hosting company
  6. Website designer

About Webware.ai

Written by the company

Welcome to Webware.ai

Your premier destination for cutting-edge digital marketing solutions tailored for service-based businesses across North America. We specialize in:

  • Creating high-converting websites
  • Optimizing SEO for visibility
  • Providing tools to streamline operations and enhance your online presence

Professional Web Design & SEO Optimization

Our professional web design services ensure your site is not only visually stunning but also SEO-optimized to rank high in search results. Our expert team will design and craft the content, delivering a cohesive and engaging online experience.

Local SEO Services for Enhanced Visibility

At Webware.ai, we understand the importance of local visibility. Our Local SEO services are designed to optimize your Google Business Profile, attract high-intent customers, and improve your local search rankings. Paired with our Technical SEO expertise, we address backend issues like page speed and crawl errors to elevate your site's performance and visibility.

Content Writing & Conversion Rate Optimization

Our skilled Content Writing team produces engaging, SEO-friendly content, from blog posts to service pages, ensuring your site stays fresh and relevant. To enhance your online strategy, our Conversion Rate Optimization (CRO) services integrate PPC with SEO, and conduct detailed website analyses to maximize your conversion opportunities.

Reputation Management & Customer Trust

Join our community of satisfied business owners and leverage our Reputation Management tools to collect and manage reviews effortlessly, building trust and credibility online.

Discover the Webware.ai Difference

Transform your digital marketing today with Webware.ai. Let us help you attract, engage, and convert your ideal customers through our comprehensive and innovative solutions.

Money-Back Satisfaction Guarantee on Select Packages

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.
At Webware, we stand behind our digital marketing solutions. With our money-back guarantee on select packages, you can try our services risk-free. We'll refund your investment if you’re not fully satisfied with the results. It’s our commitment to your peace of mind and our confidence in delivering for your business. Available on select packages only. Contact us to learn more.

Contact info

4.2

Great

TrustScore 4 out of 5

197 reviews

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Replied to 90% of negative reviews

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Rated 5 out of 5 stars

Reliable company

Vinayak is a great person who really cares about webware and ServiPlus to grow up!

8 December 2025
Unprompted review
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Reply from Webware.ai

We appreciate your review, Antonio! Reliability and genuine support are values we take seriously, and it’s wonderful to know that stands out to you. We look forward to continuing to help ServiPlus grow and thrive.

Rated 5 out of 5 stars

Vinayak is always a pleasure to work…

Vinayak is always a pleasure to work with. He is very helpful with we when I have zero knowledge of what I am doing.

20 November 2025
Unprompted review
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Reply from Webware.ai

Thank you so much for your kind message, Joseph. We’re glad to have been able to provide clarity and support whenever needed. It’s a pleasure working with you, and we look forward to continuing the momentum!

Rated 5 out of 5 stars

Google review for webware.io

Google review for webware.io

A few months back I was contacted by Bell Canada for small businesses about a company they were partnering with called Webware.io for website design.

I have to admit that I wasn’t sure but my old website was not getting me any business. I took a leap of faith and decided to invest in a newly designed website with SEO capabilities and ongoing marketing abilities.

I loved the website they designed for me and the attention to details. It looks beautiful. heartandsoul-tantra.com I have weekly meetings with my account manager Vinyak Chavan to help me navigate the marketing and website. He is very proficient at his job, kind and patient with my lack of technical knowledge. He teaches me and is always there to help. They even have tutoring classes to help with learning how to navigate their website when we need help.

I have to say that I am very happy with Webware.io for small business website design needs and I highly recommend them.
Janice Lee
Heart and Soul Tantra

29 October 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

We truly appreciate your kind words, Janice. It’s wonderful to hear that you love your new website and that our team has made your experience enjoyable and productive. We look forward to continuing to support your online growth and success.

Rated 1 out of 5 stars

Don't waste your time and hard earned money!!!!!

They have had my account since February, they have NO problem taking the $499.00 every month but have not followed through on ANYTHING that the contract says they would do!! They have had access to ALL my social media since March and they have done NOTHING!!! My client portal does not work, I have called a reported that OVER AND OVER AND STILL CAN'T GET IN!!! I HAVE BEEN TELLING THEM SINCE May I no longer authorize them to take money from my account and they keep saying they have stopped the debits, but guess what....THEY STILL ARE TAKING MONEY EVERY MONTH AND NO SERVICE HAD BEEN PROVIDED!!!! THEY HAVE CAUSED HARM TO MY COMPANY BY STILL not having my website up and running especially since it has been almost a YEAR since we signed up with them!!! This company does not even deserve 1 star!! Filed a report with the Better Business Bureau about this company!! MY ADVICE IS STAY AWAY, FAR AWAY FROM WEBWARE AI!!!! I LOVE HOW YOU GUYS HAVE TIME TO RESPOND AND SAY SLANDEROUS THINGS AGAINST YOUR CUSTOMER, YET WHEN WE SPOKE THIS PAST WEDNESDAY OCTOBER 22ND WHEN I ASKED MY ACCOUNT MANAGER FOR HIS BOSS SO I COULD FINALLY BE DONE WITH THIS HORRIBLE NIGHTMARE OF A COMPANY YOU COULD NOT BE BOTHERED, BUT OH DID YOU HAVE THE TIME TO COME ON HERE A SPREAD HORRIBLE LIES ABOUT YOUR CUSTOMER THAT YOU KEEP TAKING $499.00 A MONTH FROM AND STILL HAVE NOT CORRECTED THE PROBLEMS THAT HAVE BEEN ADDRESSED!! I STILL DON'T HAVE ANYWAY TO CHECK AND APPROVE ANYTHING BECAUSE I STILL DON'T HAVE ACCESS TO MY PORTAL EVEN AFTER THE CALL THIS PAST WEDNESDAY!!! I ALSO FIND IT INTERESTING THAT YOU HAVE TIME TO COME ON HERE AND POST A FALSE RESPONSE YET I STILL HAVE NOT RECEIVED AN EMAIL AS PER REQUEST OF OUR PHONE CALL ON OCTOBER 22ND SHOWING THAT YOU ALL HAVE CANCELED THE CONTRACT DUE TO YOUR INABILITY TO PERFORM AS PER THE CONTRACT AND I STILL DON'T SHOW ANY REFUNDS TO MY ACCOUNT AS REQUESTED!!
WOW, YET AGAIN WITH LIES!!!! MY ACCOUNT MANAGER HAS DONE NOTHING BUT OFFER MORE FALSE PROMISES AND I STILL HAVE NO ACCESS TO MY CUSTOMER PORTAL TO BE ABLE TO APPROVE ANYTHING AND I still keep telling my account manager that and still have no access, so accept that you guys are fraudulent and make a lot of false promises you don't keep! Stop saying it is me not responding because that is also TOTALLY FALSE AND I GUESS NOW I JUST NEED TO HIRE AN ATTORNEY AND SEEK LEGAL ACTION SINCE EVEN AFTER OUR CALL THIS PAST WEDNESDAY 10/22/25 ALL YOU GUYS DO IS COME ON HERE AND SAY IT IS ALL MY FAULT WHICH IS COMPLETELY FALSE!! EVEN AFTER OUR CALL YESTERDAY I STILL DON'T HAVE ACCESS TO MY PORTAL TO SEE ANYTHING AND NOTHING HAS BEEN DONE I STILL HAVE NOT RECEIVED A REFUND AND YOU ALL ARE STILL TAKING $499.00 A MONTH OUT OF MY ACCOUNT EVEN THOUGH I HAVE REPEATEDLY ASKED TO CANCEL THIS JOKE OF A CONTRACT AND REQUESTED REFUNDS!! EVERYONE DO NOT I REPEAT DO NOT USE THIS COMPANY!!!!!! THEY LIE, MAKE FALSE PROMISES, THEN AS YOU SEE BELOW BLAME THE CUSTOMER!! I HAVE A LOT OF PHONE RECORDS SHOWING ALL THE CALLS TO WEBWARE, YET THEY SAY IT IS ALL ME!! I STILL CAN'T GET INTO MY CUSTOMER PORTAL TO SEE OR APPROVE ANYTHING SO EXCUSE ME HOW EXACTLY IS THAT MY FAULT?? GUESS IT IS TIME TO SEEK LEGAL ACTION AGAINST YOU ALL FOR BREACH OF CONTRACT, AND DEFORMATION OF CHARACTER SINCE YOU GUYS KEEP POSTING THIS IS ALL MY FAULT WHICH LIKE I SAID I AM SURE A JUDGE WILL DISAGREE WHEN I SHOW THEM MY PORTAL AND HOW I STILL CAN'T GET IN TO APPROVE OR SEE ANYTHING AND ALL THE NUMEROUS PHONE RECORDS SHOWING CALLS TO YOU ALL!!!!

12 October 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Alexandra, We value your feedback and want to provide context regarding your account. Our Account Manager has been consistently trying to connect with you to finalize your website launch. The website was completed on time, and any perceived delays were due to pending domain details from your side.
Despite multiple attempts to schedule calls and provide guidance, we have not received the necessary access information to go live. We have also offered options and credits to assist with any concerns, but unfortunately, we were unable to progress without your engagement.
Throughout this process, we have consistently followed up and offered support to move forward with your website launch. We understand this situation has caused frustration, and we have documented our efforts to assist and provide the service as agreed.

— Webware Team

Rated 5 out of 5 stars

Wisdom an MJ are true professionals

Dear Wisdom and MJ,

I wanted to take a moment to express my heartfelt appreciation for the exceptional support and guidance you have provided at Webware AI. Your dedication to helping me navigate the platform and maximize its features has been truly invaluable.

Your expertise, patience, and willingness to go above and beyond to assist me have not gone unnoticed. I am grateful for your prompt responses, clear explanations, and unwavering support throughout our interactions.

Working with professionals like you has made my experience with Webware AI both productive and enjoyable. Your commitment to customer service and your passion for helping users succeed are truly commendable.

Thank you, Wisdom and MJ, for your outstanding support and for being such valuable members of the Webware AI team. Your contributions make a significant difference, and I am grateful to have had the opportunity to work with you.

Wisdoms weekly tips on his Thursday Facebook group are great, wish he was daily. You can have the weekend off I guess.

MJ you have been great from the start and through "Wizzy" you are on the right track....

Warm regards,

Joe Ferrando
headstonedignity.com

1 October 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Norman, Thank you for your kind and detailed feedback. We’re delighted to hear that the support and guidance you received from Wisdom and MJ helped you navigate the Webware AI platform effectively. Our team is dedicated to providing clear, prompt, and patient assistance, and it’s rewarding to know that this made your experience both productive and enjoyable. We look forward to continuing to support your success.

Rated 1 out of 5 stars

This is a dirty company

This is the worst company ive ever dealt with they take money from you and never produce they lie I would never recommend this company for anything im going to have to sue them for my money back

2 October 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Denis, your website has been fully completed and is ready to launch. The only delay has been related to your domain transfer, which is tied to ownership on your end and not caused by any lack of work from our team.
Our team followed up with you on multiple occasions, including August 28th and September 5th, to assist with moving things forward. Despite these efforts, your request has shifted to seeking a refund, which does not reflect the work that was completed on time.
We stand by the fact that the deliverables were met as agreed and that our team acted in good faith throughout this process.

Warm regards,
Webware Team

Rated 5 out of 5 stars

MJ’s review from Myra snd Roamie

We would like to extend our sincere gratitude to MJ for her exceptional expertise and support during our video call today, July 9 at 10:30 am. In just two hours, she provided invaluable insights that significantly enhanced the development of our business consultant website. Her professionalism and creativity were evident as she guided us through critical decisions, helping us create a platform that truly reflects our brand. We deeply appreciate her dedication and knowledge, and we look forward to collaborating with her again in the future. Thank you for making this process enjoyable and productive! Roamie and Myra

9 July 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you so much for your thoughtful review. We're delighted to hear that the session was both productive and inspiring. It's our priority to ensure you feel supported and confident as you build your brand online, and we look forward to continuing this journey with you.

Rated 1 out of 5 stars

When I first signed up with Webware

When I first signed up with Webware, it appeared to be a cost-effective solution for building and managing my website and digital marketing. I paid approximately $1,400 upfront for the website and agreed to ongoing monthly fees for support and content updates. However, over time, I was spending over $500 per month for very minimal service — a blog post once a month, a newsletter every other month, and weekly social media posts, all designed to drive organic traffic.

Despite the investment, the website they delivered was underwhelming — slow to load, poorly optimized, and riddled with bugs. High-resolution images were not compressed, and the overall performance was disappointing. Upon reviewing other providers, I realized the website quality was well below industry standards.

In total, I spent over $8,000 with Webware and, unfortunately, did not receive a single lead during my time with them. I often found myself correcting grammar in their blog content and even had to handle many tasks on my own that I had assumed were part of their service.

As soon as I began voicing concerns about results and ROI, communication became increasingly difficult. At the end of my contract, I was given my website files, but they were configured in a way that made it nearly impossible to migrate or rebuild with another provider — effectively locking me into their ecosystem.

You live and learn. My advice to others is to do thorough research, read independent reviews, and check a company’s Trustpilot rating before signing any long-term contract. This experience was costly and disappointing.

29 July 2024
Unprompted review
Webware.ai logo

Reply from Webware.ai

We're sorry your experience didn’t meet expectations, Garvin. We see that you cancelled your services in May 2024, and since then, we’ve made significant upgrades to both our systems and service. Our team has been trying to reconnect with you and would really appreciate the chance to understand your concerns. Please feel free to contact us at support@webware.io or 1-844-932-9273.

Rated 5 out of 5 stars

Great job with the team and Harsh with…

Great job with the team and Harsh with Webware! AWESOME WORK!!!

28 July 2025
Unprompted review
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Reply from Webware.ai

Thank you for the awesome review, Jerome! Your recognition means a lot to our entire team. We’re dedicated to delivering consistent, high-quality results, and we’re excited to keep that momentum going for you.

Rated 4 out of 5 stars

There are so many great options…

There are so many great options available with this company to help streamline my business. They are continuing to amaze me with their upgrades to their system.

21 July 2025
Unprompted review
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Reply from Webware.ai

Thank you for your feedback! We’re delighted to know that our wide range of solutions is helping streamline your operations. It’s our goal to keep enhancing the system so it continues to meet your evolving needs.

Rated 1 out of 5 stars

Unbelievably bad service

Unbelievably bad service. Only thing consistent was the monthly billing. Stay away from these guys.

8 July 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Derek, we see you are still in onboarding with us, and we haven't had the chance to publish the new website yet. Please reach out to our team; we have been trying to call. Webware Support Number: 1-844-932-9273

Rated 5 out of 5 stars

Very happy with Webware support so far

Our account manager MJ responds in a very timely manner to our emails and messages. The team we have allocated to our business is doing a great job.

25 June 2025
Unprompted review
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Reply from Webware.ai

Thank you for your kind words, Doina! It’s wonderful to hear that you’re satisfied with the service and responsiveness of our team. Your experience matters to us, and we’re always here to support you as your business grows.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Lydia to set up my Webware.ai account, and I couldn't be more satisfied with the experience. Lydia assisted me throughout the month with professionalism and kindness, ensuring that my website everythingfordecor was set up seamlessly. Her expertise and supportive approach made my journey to Webware.ai smooth and enjoyable. I highly recommend Lydia for anyone looking to establish their presence on Webware.ai.

25 June 2025
Unprompted review
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Reply from Webware.ai

We appreciate your kind words, Don! It's great to know that your experience getting started with Webware.ai was both seamless and satisfying. We're here to support your business every step of the way—please reach out anytime you need us.

Rated 5 out of 5 stars

Lydia is Awesome!

Lydia, my account manager, is awesome! She listens and makes sure the team is held accountable to get things done. A huge improvement from before. Lydia also shares great ideas for how to leverage all the services and features that are available under my plan to grow my business.

24 June 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Ditanyan, thank you for sharing your experience! It’s rewarding to know that our efforts have helped improve your journey with us. We’re excited to continue supporting your goals and helping you make the most of every tool and feature available.

Rated 5 out of 5 stars

Webware is a smart, supportive, and scalable website and marketing solution.

Webware offers an integrated website and marketing platform that’s supported by AI — it creates tailored content, helps drive traffic, and connects directly into a built-in CRM so teams can manage leads and follow up effectively. What I especially appreciate is how easy it is to marry AI with the human element to produce content that’s both relevant and compelling for potential clients. It’s clearly designed for businesses that need marketing support but don’t have the time or internal resources to manage it all.

The power of the platform — and the value of the Webware team — continues to grow as our relationship deepens. Regular review meetings help us continuously optimize the site and strategy. I also highly recommend attending one of the co-founders, Cory’s, live weekly open office hours on Wednesdays. They’re a great way to stay connected, ask questions, and learn from his deep expertise regarding both the platform and marketing.

Change requests and updates to the website are handled promptly and professionally.

Everyone I’ve worked with — including Ryan, Lydia, and Cory — has been responsive, knowledgeable, and committed to helping my business succeed.

Webware has made marketing feel manageable, and I’m confident in recommending them to other business owners who want a partner that can scale with them.

Feel free to reach out to me if you want to discuss this further: 416-676-9526

23 June 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for the detailed feedback, Cole! We're so glad to hear that our platform’s combination of AI capabilities and hands-on support has been a meaningful asset for your business. It's always our aim to simplify marketing while driving real results, and it's great to know that’s been your experience so far. We’re excited to keep building on this momentum with you.

Rated 5 out of 5 stars

Quick and efficient in getting requests…

Quick and efficient in getting requests done in a timely manner.
Enjoy the regular check ins regarding website changes and improvements.

24 June 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you, Joel, for your kind feedback! We're happy to hear that our team's responsiveness and regular check-ins have been helpful to you. It’s important to us that you feel supported with timely updates and improvements. We look forward to continuing to assist with anything else you need.

Rated 5 out of 5 stars

My experience with Webware

My experience with Webware as our website development partner has been nothing short of outstanding. As a company, they have demonstrated a remarkable commitment to delivering high-quality and user-friendly websites tailored to our needs. From the initial consultation to the final product, every step of the process has been handled with professionalism and creativity.
One of the standout aspects of our collaboration with Webware has undoubtedly been the guidance and support of our account manager, Art Lampa. Art has been instrumental in ensuring that our vision was effectively translated into a functional and visually appealing website. As the Marketer for Another Day At Life Home Health Care, I especially appreciate Art’s partnership, as he helps me navigate technical challenges and implement last-minute adjustments.
In conclusion, I wholeheartedly recommend Webware to anyone seeking a reliable and innovative website development partner. Working with Art Lampa has been a true pleasure, and his dedication and expertise have left a lasting impression on our team.

4 June 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Deborah, we truly appreciate you taking the time to share your experience. It’s fantastic to know that you found the collaboration smooth and that the end result aligned so well with your expectations. Your kind words inspire us to keep providing the kind of attentive, high-quality service that makes a lasting impact.

Rated 5 out of 5 stars

5 Star Review - Nick at Webware!

Nick at Webware has been amazing to work with. I have been with Webware for 4 years now and i am very happy with Nick, Abhi, and their teams support with everything from website development to SEO, to social media and so much more. I would highly recommend!

27 May 2025
Unprompted review
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Reply from Webware.ai

Thank you for the fantastic review! We’re so happy to hear that your experience over the past 4 years has been so positive. It’s great to know that the support with website development, SEO, and social media has made a real impact. We appreciate your continued trust and recommendation!

Rated 5 out of 5 stars

Harsh and Team are incredibly helpful

Harsh has been incredibly helpful and knowledgeable. Steps are clearly articulated so that my own knowledge is heightened. I believe that the support from all the team at Webware has really stepped up as communication is exceptional.

22 May 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you, Ian, for your kind words. We're delighted that our team's support and communication have made a positive impact. We're here to support you in any way you need and ensure your journey with us is smooth and successful.

Rated 1 out of 5 stars

I would give them zero

I would give them zero. They scammed us. Read the contract. I did and got things in writing- still they refused to give me the assets (my website) and graphics etc. did zero market research. And had the nerve to claim they spent over $500 in advertising when according to FB it was $93. They claim they paid it but cannot provide and evidence. Don’t put your business reputation in their hands. They will destroy it. They are 100% bait & switch. They promise you all this research yet do none of it. They are hoping you don’t ask questions. I was reasonable- keep $100 and refund the balance. Instead they are claiming they continued to pay for ads after we fired them and disconnected them from our accounts. I have asked simply for proof. They should have a bill? Nope. They won’t even honour what they put in writing. We are now having to spend thousands and get a lawyer involved to get our funds back. Why would you spend more than a budget after you are fired.

Reply- They are liars on top of bad service. I was give a 90 day refund guarantee. They kept over $500 and stole all my assets. i will be having my lawyer send them a letter. Terrible and then to lie about it is worse.

27 February 2025
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Aparna, thank you for sharing your feedback. We have refunded the full amount, even the setup cost we have refunded, we want our clients to be happy and always stand by our word. You had removed our access to your ad account so we couldn't stop the campaign, so you kept it running and paid FB and not us. Please let us know if anything isn't clear, we have all the screenshots.

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