Banner for wed2b - Ashford

wed2b - Ashford Reviews 

44
•
TrustScore 4.5 out of 5

4.7

Unit 36, County Square, TN23 1YB Ashford, Kent, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Beautiful dresses and the staff are really helpful in finding the right dress. They take into consideration what the them of the wedding you’re having and what your wants for the dream dress to be. I... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service, I had an amazing consultant Caitlin she went above and beyond for me and listened to everything I said I liked and disliked. Would definitely recommend going here for any b... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank WED2B (Ashford) and especially Jess enough for making finding my wedding dress such a special and unforgettable experience! 👰🏼‍♀️❤️ From the moment I arrived, Jess... See more

Company replied

Rated 5 out of 5 stars

Absolutely a 5* review. Ashford store & ladies were accommodating to my needs for a repeat visit with my bridesmaids. We purchased accessories this time which were a recommendation by the assistan... See more

Company replied


Company details

  1. Bridal shop
  2. also in
  3. Boutique
  4. Wedding Shop

Written by the company

At wed2b Ashford, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Ashford store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Ashford Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Unit 36, County Square, TN23 1YB, Ashford, Kent, United Kingdom

  • 01233 228244
Promotion box for wed2b - Ashford

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(44)

3,548 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Beautiful dresses and the staff are really helpful in finding the right dress. They take into consideration what the them of the wedding you’re having and what your wants for the dream dress to be. I would totally recommend wed2be to anyone

26 September 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, I had an amazing consultant Caitlin she went above and beyond for me and listened to everything I said I liked and disliked. Would definitely recommend going here for any bride.

28 September 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you so much for your wonderful recommendation. Caitlin and our Ashford team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

I had a lovely experience at wed2b

I had a lovely experience at wed2b, everyone was so friendly and helpful

12 September 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely experience at wed2be

I had a great experience today at web2be with Jess. She was lovely, listened to what I wanted. I didn't feel rushed at all and everyone was lovely. Definitely recommend

13 September 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you so much for your wonderful recommendation. Jess and our Ashford team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Jess wed2be Ashford

All the girls are extremely welcoming and complimentary! I said yes to the first recommended dress and alterations etc was explained simply

13 September 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I honestly can’t thank WED2B (Ashford)…

I honestly can’t thank WED2B (Ashford) and especially Jess enough for making finding my wedding dress such a special and unforgettable experience! 👰🏼‍♀️❤️

From the moment I arrived, Jess was absolutely amazing. She was so friendly, welcoming and patient, and instantly made me feel comfortable. She really listened to what I was looking for and helped me find dresses that suited me, while never making me feel rushed or pressured.

Finding my dress was such an emotional and exciting moment, and Jess made the whole experience even more special. She was so lovely, supportive and genuinely seemed just as excited as I was when we found the one! 🥹❤️

I walked out of WED2B feeling absolutely over the moon, and I cannot wait to see my dress again and eventually walk down the aisle in it! 💍✨

A huge thank you to Jess and the rest of the team for making what could have been a nerve-wracking experience feel so easy, relaxed and incredibly special. You were amazing and I’m so grateful! ❤️

I would 100% recommend WED2B to any bride-to-be, and if you’re lucky enough to have Jess helping you, you’re in the best hands! 🥰 xx

6 September 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for sharing this incredible review with us. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Fantastic experience!

I had a fantastic experience at wed2b, ashford today, all the lovely ladies were great, Nick was so helpful and friendly, and helped me find my dream dress straight away! Thankyou Nick!☺️

1 July 2026
Unprompted review
wed2b - Ashford logo

Reply from wed2b - Ashford

Congratulations on finding your perfect dress, we are so thrilled for you! Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Ashford W2Be

The store in Ashford couldn’t have been more helpful. My daughter has lost a lot weight and her body image is a little deranged! They were so patient with her and helped her see she doesn’t need to cover her body or disappear behind a huge skirt . She took her time and chose the perfect dress!

4 October 2025
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for sharing this incredible review with us. We are so pleased to hear that you all had a magical time in store. We wish your daughter the very best with the rest of her wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Wed2b Ashford, Kent

Kirsty was really great. Made me feel completely comfortable. Kirsty was so kind and patient with me when trying on different dresses and switching between two dresses. It made the whole experience more enjoyable.
Dresses are lovely and well priced compared to other bridal shops.

29 April 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Excellent

Excellent , I was very nervous at first as I’m 55 years old & my 2nd marriage .
But right from the start I felt really relaxed the staff are lovely & give good advise too.
The service was great & so easy not stressful in anyway .
I found my dream dress so very grateful.
Thank you so much .

28 April 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Congratulations on finding your perfect dress Sally, we are so thrilled for you! Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Helpful and honest

I went with the intention of choosing a style and came out with THE DRESS!! staff at Ashford were amazing and supportive, completely led by me.

18 February 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

AMAZING!

So helpful and completely understood my needs and requirements! The second dress I tried was the one for me and the advisor I was working with just completely understood the assignment! Great prices too but my only suggestion would be having an in-store seamstress :)

4 April 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Lovely staff and fantastic experience

Zahreen and all the staff were absolutely amazing. I was nervous about going to try dresses but Zahreen listened to me and what I liked, gave amazing advice and was supportive the whole way through. I ended up taking my dream dress home! I would recommend Wed2b to any bride to be, amazing selection and fantastic staff!

12 April 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Fantastic experience 100%

From the start the staff was lovely, warm and welcoming. Megan had sat down with me asked the general what I envisioned my likes and what I didn't want. Was very lovely complementing and so helpful and I ended up purchasing a dress I fell in love with something I didn't think I'd wear and pulled it together with a few accessories (I literally cried) very happy tears, tissues everything and that was a very wholesome feeling and reaction I cannot rate them enough ❤️

23 April 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Congratulations on finding your perfect look Daisy-May, we are so thrilled for you! Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

It was a great experience

It was a great experience, I felt very comfortable and relaxed whilst having fun. I was able to see how I could personalise the dress I said yes to making I unique to me which was amazing

29 March 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

A wonderful experience!

I had a fantastic experience at Wed2Be in Ashford (and said yes to my dress!). Kirsty was kind, considerate and helpful: she was really patient and made really great suggestions when I wasn’t sure what to try. I didn't feel rushed at any point or pressured into making a decision, just encouraged to try out different dresses until I found the one that was right for me. I would definitely recommend going early and on a week day when things are quieter, though I still had Kirsty's undivided attention even when things were busy. Thank you so much for a happy and confidence building dress shopping experience!

7 April 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I came in today to look for my dress

I came in today to look for my dress, Meg helped me find the one. She was so friendly and seemed to instantly know my styles just by asking a few simple questions. She made me feel ao at ease and was so helpful with all the dresses and bits to go with it. Would highly recommend for anyone who wants a stress free experience. Thank you so much

26 March 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

O.m.g the survice i ad was 100% the…

O.m.g the survice i ad was 100% the staff were 100% the only part i wasant 2 keen on was the after part trying to sale the extra stuff to go with the wedding ect accessoriesbut the sale ing the dress was 100 and 1%

18 March 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Memorable

Absolutely brillant Nevaeh was great with me she really listened to me and took note of what I liked an disliked she was really patient and made me feel reallt comfortable the team were great and finding the right one and yes I said yes to the dress today a brillant memorials experience
Thankyou again too all and especially Neveah.

21 March 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Ashford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Very friendly and helpful

Meg was absolutely lovely, nothing was too much trouble and she was very friendly and helpful. She listened to what i wanted and found the most perfect dress for me. Will definitely be recommending to others.

19 March 2026
wed2b - Ashford logo

Reply from wed2b - Ashford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look