Very easy site to negotiate. I know the recipients were informed once I’d purchased their gift, so I’m assuming the rest of the transaction will go to plan and they’ll receive it when it’s suitable fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The site was very easy to use and an ideal way to see various gift options to purchase. Payment and getting the gift to the happy couple is very straightforward and makes life much easier all round, e... See more
Company replied
Extremely easy to use. A little disappointing to come across the handling fee. This could be pointed out that it was necessary at the beginning of the process. But overall very good service.
Company replied
Was easy to follow and lots of choices for presents to purchase for the couple and good pictures of the presents so could see exactly what you are buying for them including the what the experiences we... See more
Company replied
Company details
- #17 of 26 best companies in Wedding service
Information provided by various external sources
The Wedding Shop has been helping couples create and manage their wedding gift lists online for over 30 years giving our couples a unrivalled choice of gifts.
Contact info
312 Fulham Road, SW10 9UG, United Kingdom
- weddingshop.com
4.6
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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My daughter used this site when she…
My daughter used this site when she recently got married, I think it’s a great idea and solves the problem of wedding presents
3 June 2026
Reply from The Wedding Shop
Thank you so much for your lovely review! We're delighted to hear that your daughter chose The Wedding Shop for her wedding and that you found the concept so helpful. Helping couples receive gifts they'll truly love, while making gifting easy for family and friends, is exactly what we strive to do.
Thank you for taking the time to share your experience and for being part of such a special celebration 💝
Warmest regards,
Paige
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for taking the time to leave a review, Rob. We're sorry to hear that you experienced some delays when moving between sections of the website. We appreciate how frustrating this can be when you're trying to browse and choose a gift with ease.
Your feedback is incredibly valuable and will be shared with our development team as we continue to improve the experience for our guests.
Thank you again for your comments and for supporting the happy couple.
Warmest regards,
Paige
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful feedback! We're delighted to hear that you found the site easy to use and that ordering your gift was quick and straightforward. Making the gifting experience simple and stress-free is exactly what we strive for.
Thank you again for celebrating the happy couple with us.
Warmest regards,
Phoebe
Customer Care Advisor
Easy to choose and order
1 June 2026
Reply from The Wedding Shop
Thank you for your kind review, Diane! We're so pleased to hear that you found it easy to choose and order your gift. Creating a simple and enjoyable experience for our guests is always our goal.
Warmest regards,
Phoebe
Customer Care Advisor
Fantastic service very helpful when i…
Fantastic service very helpful when i needed to change the message on the card I was sending
1 June 2026
Reply from The Wedding Shop
Thank you so much for your lovely review! We're delighted to hear that you received fantastic service and that our team was able to help with updating your gift message. It's always a pleasure to assist and ensure everything is just right 💝
Warmest Regards,
Liss
Senior Customer Care Advisor
Web site easy to use
31 May 2026
Reply from The Wedding Shop
Thank you so much for your wonderful review, Caroline! We're delighted to hear that you found the website easy to use. Making the gifting experience simple and enjoyable is exactly what we aim for.
Warmest Regards,
Liss
Senior Customer Care Advisor
Easy website to use and nice to have…
Easy website to use and nice to have the option for gift wrapping too
1 June 2026
Reply from The Wedding Shop
Thank you so much for your lovely review! 😊We're delighted to hear that you found the website easy to use and enjoyed having the option to add gift wrapping. It's those little extra touches that can make gifting even more special.
Thank you again for your kind feedback and for supporting the happy couple.
Warmest Regards,
Liss
Senior Customer Care Advisor
Easy to use.
1 June 2026
Reply from The Wedding Shop
Thank you so much for your kind review, Stella! We're delighted to hear that you found the experience easy to use. Thank you for taking the time to share your feedback.
Warmest Regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you so much for your wonderful review, Magda! We're delighted to hear that you found our website user-friendly and practical. Making it easy for guests to celebrate the happy couple is exactly what we aim for 💝
Thank you again for your kind feedback.
Warmest Regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you so much for your lovely review, Margaret! We're delighted to hear that you found the selection and ordering process easy and straightforward. Making gifting as simple and enjoyable as possible is exactly what we aim for.
Warmest Regards,
Charlotte
Senior Customer Care Advisor
All information available provided for…
All information available provided for a speedy decision.
31 May 2026
Reply from The Wedding Shop
Thank you so much for your lovely review, Jo! We're pleased to hear that the information provided helped make your decision quick and easy. Thank you for taking the time to share your feedback.
Warmest Regards,
Charlotte
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you so much for your wonderful review, Patricia! We're delighted to hear that your purchase was quick and easy, and that your confirmation arrived promptly. Making the gifting process as seamless as possible is exactly what we aim for.
Warmest Regards,
Charlotte
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you so much for your wonderful review, Sandra! We're delighted to hear that you found the experience excellent and so simple to use. That's exactly what we strive for!
Thank you again for your kind feedback.
Warmest Regards,
Charlotte
Senior Customer Care Advisor
Wedding Present List …
Well catalogued list with clear price range.
Straight forward and easy to process including leaving a personalised message.
30 May 2026
Reply from The Wedding Shop
Thank you so much for your lovely review, Patricia.
We're delighted to hear that you found the gift list well organised, with a clear range of options, and that the process was straightforward from start to finish. It's great to know that leaving a personalised message was an easy part of your gifting experience too.
Thank you again for supporting the happy couple and for taking the time to share your feedback 💝
Warmest Regards,
Paige
Senior Customer Care Advisor
We went to The Wedding Shop as it was…
We went to The Wedding Shop as it was chosen by the couple who were getting married. The website was fairly easy to use and it was explained how the couple would receive their gifts.
29 May 2026
Reply from The Wedding Shop
Thank you for taking the time to leave a review, Berry.
We're delighted to hear that you found the website easy to use and that the gifting process was clearly explained. We work hard to make contributing to a couple's gift list as simple and seamless as possible, so it's lovely to know this was reflected in your experience.
Thank you again for supporting the happy couple and for sharing your feedback.
Warmest Regards,
Paige
Senior Customer Care Advisor
When i clicked on an item and wanted to…
When i clicked on an item and wanted to enlarge it, and wanted to see all the detail applicable to that item, there was no facility to be able to do it. I had to reduce the size of the browser to see the descriptive for each item. Very frustrating
1 June 2026
Unprompted review
Reply from The Wedding Shop
Thank you for taking the time to share your feedback, Stephen.
We’re sorry to hear that viewing the product details felt frustrating. We want our website to feel simple and easy to use, so we really appreciate you highlighting this.
Your comments around enlarging product images and accessing item descriptions more easily have been shared with our team to review, as we’re always looking for ways to improve the guest experience.
Thank you again for bringing this to our attention.
Warmest Regards,
Paige
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for taking the time to leave a review.
We're pleased to hear that you found the experience straightforward and easy to use. We appreciate your feedback regarding gift cards and gift wrapping, which are entirely optional extras available for guests who would like to add a more personal touch to their gift.
Thank you again for your feedback and for supporting the happy couple.
Warmest Regards,
Paige
Senior Customer Care Advisor
Clear and easy to use website
Clear and easy to use website. System worked very well - thank you.
29 May 2026
Reply from The Wedding Shop
Thanks so much for the 5* review, Stephen! We're really glad you found the website clear and easy to use, and that everything worked smoothly for you. Thank you for choosing us 😊
Warmest Regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you so much for the 5* review, Peter! We’re really glad you found the site easy to use and that picking what you needed was straightforward. Thanks again for choosing us.
Warmest Regards,
Liss
Senior Customer Care Advisor
Reply from The Wedding Shop
Thanks so much for the 5* review, Dimitri! We’re really glad you found everything easy to use and that the suggestions were helpful. 😊✨
Warmest Regards,
Liss
Senior Customer Care Advisor
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