Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

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4.0

All reviews

(528)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service with a Smile

Abid arrived and made himself known well within the timeframe quoted. He explained and signposted at each stage of the process so I knew exactly what was happening and when it was happening. Abid had a pleasant disposition and made me feel at ease throughout the collection of my vehicle.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude to everyone at We Deliver Cars. The entire team has been wonderful and fair throughout my time with the company. From the very beginning, I was supported and guided—starting with my first interaction with Jamie, and continuing with Ash and Carolina over the phone. The accounts team also ensured my payments were managed smoothly and released my deposit exactly as promised.
Thank you all for your transparency and support. If you ever consider part-time roles in the future, I would greatly appreciate being kept in mind.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Excetional service from Abid from wedelivercars

Abid called me a day before to inform me of the ETA and also called me twice on the day. He kept me informed all day and he was professional and friendly, Abid went through the process with me and took his time to explain how the payment works.
Good service from him, he definitely deserves a payrise

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Toby picked up my car YA67WMM today. Both friendly and professional; a great combination. Went through the process and paperwork clearly and took time to inspect the car properly. Even complimented me on my coffee!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Sale of my VW Polo

Abid kept us informed as regards his arrival time. He was polite and professional. Very helpful as we were new to selling cars this way.
Excellent service
Thankyou
Kathy

1 July 2025
Unprompted review
Rated 4 out of 5 stars

Abid was very professional and…

Abid was very professional and conducted a thorough check on my car. As I’m not familiar with selling cars, he was able to answer the questions I had regarding how to change the log book details to the new owner. In terms of timings, I was expecting the process to have been completed by 1 pm, however as it started a little later, I had to reschedule my diary. Overall I would say it was a good experience.

23 June 2025
Unprompted review
Rated 3 out of 5 stars

Abid was great. Wedelivercars not.

Abid picked up my car that had been sold through Motorway, and was exemplary. The same cannot be said for Wedelivercars. First appointment was cancelled at short notice (can't be helped sometimes), but the rearranged appointment was missed without notice. A new appointment was made but did not get recorded. Luckily the office called the day before to say a new slot had become available, which I was able to use.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gentleman

Abid arrived as stated and was very professional. He talked me through the process and after checking funds had been received talked me through the online process for reporting the sale. What a lovely gentleman, 5 stars.

18 June 2025
Unprompted review
Rated 4 out of 5 stars

Generally Okay Experience

Generally Okay Experience
Motorway used this company to collect our vehicle.Waited a week whilst they confirmed a collection date, then provided a date a week later so it did take a short while to be collected. My experience with their staff was positive, with a date being confirmed whilst on the line.

The day they were due to collect we were given a time of 10:30-11am. However nobody arrived or did not update us. We rang the company and they advised us the collection person was running late due to delays with public transport and will be there by 12pm. He arrived at 11:40am. He was helpful and friendly, and completed the checks and test drive. He liaised with the dealer and sent photos, and we received our full payment for the car pretty promptly.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Abid came and collected my car after it sold on Motorway. Very friendly, helpful and made the experience stress free. Highly recommended!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Sold car via Carwow

Sold car via Carwow who used WDC to collect. Big shout out to Alister the collection driver. He kept me up to date with ETA, as he was delayed slightly due to public transport delays. He was courteous, friendly, professional and very thorough, taking multiple pictures, test driving the vehicle and liaising with the buyer as to payment. There was a slight delay in the buyer dealing with payment due to the time of day but can't fault Alister. He was a pleasure to deal with.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, was a quick and easy transfer, Abdul was very helpful and thorough
In checking over the vehicle. Would definitely recommend

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Collection by Robin via Motorway Sale

Car sold via Motorway - WDC arranged collection via text, time confirmed the day before, slightly late due to traffic and was notified at the time, entirely expected in this area in the middle of the day so no problem.

His second day on the job and you'd think he's been doing it for years. Went through everything quickly and as expected, no issues at all .
Absolute pleasure, Thank you Robin.

13 May 2025
Unprompted review

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