Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

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4.0

All reviews

(528)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well done wedelivercars

A big thank you to Abid, he collected my car, arrived on time and was friendly and efficient. The whole interaction was a pleasure and I look forward to using this company and Abid again in the future.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Overall a good experience.

After selling my car through Motorway, collection of it was arranged by Wedelivercars.

On the day of collection I was contacted by Abid who was dealing with me. He was polite, friendly and calm. From the inspection of the vehicle to the process of payment, Abid kept me updated and informed which was reassuring.

Overall a very good experience with this company, especially Abid.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Abid was very helpful throughout, the process was quick and simple and very friendly.
He has a long drive ahead of him in rush hour.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great communication with transport for…

Great communication with transport for the car.
Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly
Would deffo recommend the guy
Cheers

19 September 2025
Unprompted review
Rated 5 out of 5 stars

A painless experience. Thank you

Abid came at the agreed time. He was polite and friendly. He spent a while taking photos of the car and fully inspecting it, then we went for a test drive, very calm and sensible. When we returned, he sent his report to the dealership and within 20 mins, the payment in full was received.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience Highly Recommend

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive. On arrival he was a lovely gentleman , talked through the procedure and within 30 minutes money transferred and car on it's way. Would use both Motorway.co.uk and We Deliver Cars.co.uk again.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely diabolical

Absolutely diabolical. We sold a car through Motorway. Arranged for the collection the day after we purchased a new car to tie in with timings - due not only limitations in terms of having both the new and old car on the drive, but the car sale was to fund the new car purchase.

After sitting in all day awaiting collection, they didn't turn up and then phoned at the end of the day telling us they couldn't make it today, "sorry".

Then they couldn't give me a date when they could collect and said it would be another whole day we would have to wait in, because they can't give a specific time slot either.

To exacerbate the situation this was on a Friday so I am stuck in this position for at least a further 2 days over the weekend.

The person who called up to tell us this was neither apologetic nor helpful.

Shameful.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Abid - charming and friendly!

Abid was charming and friendly. He dealt with the inspection of the vehicle and the paperwork efficiently. The funds were transferred promptly. An excellent service! Thank you.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Goodbye to my BMW

Mark Richardson arrived on time and displayed a very professional manner whilst explaining all aspects of the transaction.
I would highly recommend this Company and will definitely use them again in the future.
Ray

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Right then where to start, contacted motorway.co.uk to sell, sold, now ready to be picked up, this is where it went drastically wrong, WEDELIVERCARS, lost a car to buy because failed pick up, also a months tax plus a holiday day, that was the first one, second time, waiting and waiting 6 days for a time slot to pick up,rang them 1645 no answer, remember closes at 1700, sent email, asking when is my time slot, not forgetting it was to be picked up following day,Friday, answered that within 5 mins, so someone was there, sorry but can't make the pick up, so, another car was getting put off to buy, deler said sorry, can't hold on to it, he had another buyer, I dont blame him, I blame , yes, wedelivercars, sorry sorry sorry, doesn't get my car sold and picked up, sorry doesn't let me buy another car, sorry doesn't get my tax back sorry doesn't give me my valued holiday days back. I also see they haven't answered the other 1 star review, let's see them answer this one.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Really poor

Really poor. I received an email at 5pm the day before my car was due to be collected and sold with We Deliver Cars (on behalf of motorway) saying that they had to cancel and rearrange the collection.

They offered a date 5 days later than the original collection which no longer worked as we were planning a move abroad and it was cutting it too close and I didn't trust them now to actually show up. I now have to arrange the sale of my car elsewhere, a week before we move abroad for likely a great deal less money.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother working for these clowns

Don’t bother working for these clowns, sell you the dream making £600 a week, you’re lucky to make £300 a week, £200 of that will go on weekly expenses. They do not pay back your expenses, they pick and choose and leave you out of pocket. Management is a joke, don’t care about you just want their cars delivered. £200 deposit taken from your wages they give half of this back when you leave. Ellie, Jacob, Jamie, Kyle, Ash & Jake. If you deal with any of these people they just tell you want you want to hear. Steer well clear of this company!

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Worse customer service iv ever…

Worse customer service iv ever experienced. Avoid these guys at all costs! Were meant to pick up my car through Motorway for delivery. They cancelled twice after 6pm at night, by a text message. No phone call, no apology. Had prebooked time off work on both occasions and feel very messed around. Very unreliable, do not go with them.

6 August 2025
Unprompted review

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